Microsoft Outlook Tutorial

Learn how to use Microsoft Outlook to access and manage your email accounts

This tutorial covers the following topics:

Automatically configure Outlook

You can easily configure your email accounts in Microsoft Outlook with the Mail Autoconfig tool in cPanel.

Open the tool and click on the Outlook button.

A pop-up will appear in which you should select your domain name from the Domain: drop-down menu. When you click Submit a configuration file will automatically be created on the server for you.

Now, to add an email account in your Microsoft Outlook, open the application and navigate to File -> Account Settings -> Account Settings. If you're using the Mac version, the menu will be in Outlook -> Preferences -> Accounts.

On the new window that opens click the New.. button.

Then type in your name, email address and password in the respective fields and click Next.


Outlook will automatically connect to the hosting server, find the automatically created settings and set them for you. You need to only click the Next button to add the account.

Manually configure Outlook

To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings -> Account Settings. If you're using the Mac version, the menu will be in Outlook -> Preferences -> Accounts.

To begin, click on the New button on the new window that opens.

A new window will appear named Add Account. On it select the Manual Setup or additional server types option and click Next. Then on the next step select POP or IMAP and click Next.

Next you need to fill in the appropriate information about your email account. Here's a brief explanation on the different fields and what you should add in them:

  • Your Name: provide your name in this field;
  • E-mail address: type in your email address - for example;
  • Account Type: select whether you want to use the IMAP or the POP3 protocol. We recommend that you use the IMAP protocol since it keeps your emails on the server and it's harder to lose information;
  • Incoming mail server: the server for incoming mails should be the mail subdomain of your domain name - for example;
  • Outgoing mail server: again, use as you entered for the incoming server;
  • User name: the username is your full email address. It will be used for both incoming and outgoing connections;
  • Password: enter the password for your email account;


Important!If you want to use encrypted connections, make sure to use the proper hostname in the Incoming mail server and Outgoing mail server options. You can refer to this article for more information what to use in the different cases.

Once you fill in each field/checkbox, click on the Next button to proceed.

A new window should appear named Test Account Settings in which you can follow how Outlook verifies the information you have provided.

If the information you provided is correct the email account should be added to your Outlook.