SiteGround Reviews by Real Customers

Check out the SiteGround Reviews left by our customers

At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.

(overtoyouceremonies.co.uk)
5.0 out of 5.0

First time I have had to use the live chat feature on Siteground and I managed to sort out my problem with the help of the representative, who checked my account and settings for me. This is fantastic customer support considering that it is 22:15 at night. Many thanks!!

(taylan.be)
5.0 out of 5.0

Oh my god, siteground should have 1000s of Viktors! I can't believe how fast, quick and professional my issue got solved. This is the reason I stay at siteground and never want to go anywhere else. Thank you so much Viktor!

(dontforgetyourboots.com)
5.0 out of 5.0

I lost my site by reinstalling WordPress and Atanas was able to help me get it back, I can't explain how happy I am for that! Siteground is the absolute best!

(allmusicrating.com)
5.0 out of 5.0

Hello Siteground staff,

I operate a non-profit web-based music-rating service, and this is my fourth year with you.

Often we think that we could have done things better.

Not on this occasion.

If I had to provide your service I would fail to even reach a fraction of your excellence.

My ongoing experience with your support has repeatedly astonished me in every single aspect of service:

in your efficiency, in the speed of response, in politeness and in care.

Your team is simply the best I have ever encountered in any field or market that I have engaged with, ever!

If I had to compete with you, I would simply copy and do exactly what you do,

but that is almost impossible.

I don’t know how you manage to provide so much value in such a large scale that could also be so affordable to customers like me.

I can assume that you do get many compliments and praises.

It is only fair for me to appreciate your doings and reward you with a sincere message of gratitude to your outstanding work.

Please pass on this message to your staff.

Thank you for being with me, and may the force be always with you.

(hablarcubano.com)
5.0 out of 5.0

Thank you, thank you 1000 to Viktor.

I was desperate and he helped me in an exceptional way - kind - patient - he solved a huge problem - I was very satisfied with the Siteground assistance - very very well - thanks to all and especially to Viktor - who did a miracle !! As soon as the virus passes I offer you a beer for all the staff - !!! Thanks again !! A warm greeting from Italy. Marco.'

(hizandherz.ca)
5.0 out of 5.0

Mihaela was very helpful and took the time to investigate. But most of all was her very kind and caring personality. I could tell she really cares about people. She was easy to talk to. This is what is needed in our world, not more automated voice, but more humanity. Thank you Mihaela, you are a wonderful person.

5.0 out of 5.0

Ivan is amazing. He took the time to really understand my problem and help me with it. He's super professional, fast and knowledgeable. I had a fantastic experience, and he might be the reason I can comfortably recommend siteground.com to all my clients and friends.

Thanks a lot Ivan and thanks to siteground team, you guys rock.

(bloomingpainter.ca)
5.0 out of 5.0

Kiril was fantastic help!

Quick to the point and gave me easy to understand instructions and helped me along the way. You guys always kill it in the customer support department. Honestly, I will never leave because of it hahah!

(gis.ai)
5.0 out of 5.0

Boyana was super helpful, friendly, and save me many, many hours of frustration trying to do this on my own. This was an outstanding example of the reason I support SiteGround, and tell my friends they should use you also. Again, my thanks to SiteGround and to Boyana, for being patient, and helping me get this sorted in a very timely manner.

(wizewomanways.com)
5.0 out of 5.0

I am a retired computer professional. Just starting WordPress and need a little deeper help when I don't see how things work under the covers. Today I went from despair after searching the internet to learn how to do what I wanted to excitement when he showed me that my options were even better than I hoped. Thank you.

5.0 out of 5.0

From this experience, SiteGround has shown they have fantastic customer service. Very happy with the human approach and everything was answered with the right amount of detail. Quick responses and pleasant to speak to the agent. Keep doing a great job SiteGround. Looking forward to migrating over from Godaddy.

5.0 out of 5.0

Siteground is the best. Not because of the platform, but because of their impeccable customer support. An agent named Ivaylo P is my guy.

(kogniz.in)
5.0 out of 5.0

I'm very happy with the SG support. Be it renewals, technical issues or others, it has been stupendous. On a scale of 10, I would rate them 10/10

(greencolor.fr)
5.0 out of 5.0

Dessy carried out her duties with distinction and helped sort out my domain registration promptly. I was communicated with at every step and kept updated with regards to the progress right through to completion. Another professional member of the siteground team. My experiences and interactions with the siteground team have been extremely positive and as a consequence, I will be transferring my other domains over to siteground too. Keep the excellent work!

(addictionsformula.com)
5.0 out of 5.0

Dealt with Eliyan, who brought 2 of my sites back up for me today. An absolutely wonderful experience, he was friendly, accommodating, efficient, I love dealing with SiteGround!

(addictionsformula.com)
5.0 out of 5.0

Just amazing SiteGround assistance here from Gabriel P. SiteGround must be really proud of people like Gabriel who makes customers lives way easier when running their online businesses.

(punzentertainment.com)
5.0 out of 5.0

Preslav was a great help, he really made me feel a lot better about choosing Siteground, I am from Trinidad and we don't have that kind of support so I must commend you. His training is exceptional. Looking forward to a bright future with the Siteground team. Be safe in these times. Bless

(hongkongfreetours.com)
5.0 out of 5.0

Vasil first suggested me with several options to solve the problem and slowly guide me through the thinking process. Eventually, I took his suggestions and it works flawlessly. I didn't lose any data or to re-do any bit of the work after a file specific restoration.

Also great to have Siteground's infrastructure. Thank You!

(jcsl.eu)
5.0 out of 5.0

Our Agency hosts around 60 happy customers on our cloud server with you.

We are more than excited with the services we have received from Siteground for 7 years now. The servers are running nonstop with minimal or no downtime. Their support team is exceptionally helpful even with issues that have nothing to do with server functionality. Definitely the best choice around. We would recommend Siteground without a second thought to everyone.

(leadshark.com.au)
5.0 out of 5.0

Thank you so much for making my support ticket easy. I'm sure all the staff are just as helpful, I just appreciated the quick responses and handling of my struggle. Support like this is why I would stay with Siteground, even if it cost more.'

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