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Real SiteGround Reviews by Our Customers

At SiteGround we encourage our customers to rate our service and share their true opinion. This page compiles a large number of unedited, real reviews by SiteGround customers that we have collected over all the years we have been in service.

19 Aug 2017 Draven Romero
5.0 out of 5.0

Amazing service, detected my tone and matched it perfectly. This is why SiteGround is my first recommendation to friends, family and clients. Thank you!

17 Aug 2017 Adam De-Ste-Croix
5.0 out of 5.0

Atanas D. has been extremely helpful to me today. I cannot emphasise how patient and friendly he has been with all my requests. I have learnt a lot so I can progress myself too.

I have been so impressed that during our conversation I have transferred all of my webhosting and domain names to SiteGround today! (or at least those which aren't locked, but they will be following soon too!).

17 Aug 2017 Chris Jacobs
5.0 out of 5.0

I just spent quite a bit of time with Doroteya who was amazingly helpful. Like the "teach a man to fish" vs "give the man a fish," I learned a great deal and will be much more self sufficient in the future. Thanks for all the help!

16 Aug 2017 Kenneth Cheng
5.0 out of 5.0

Mr. Lachezar has exceed my expectation on a great customer service that SiteGround has provided. I asked a simple question about domain transfer, and he does the rest for me! He is a must-have customer service representative in SiteGround! Thanks again, Lachezar!

16 Aug 2017 Olivia Dorval
5.0 out of 5.0

Great service - answered all my questions quickly and very effectively. Great support team! Thank you very much.

15 Aug 2017 Laurie Bounsall
5.0 out of 5.0

Toni M. is AMAZING! She helped me solve a problem that I've been putting off for over a week because the technical end of it is way over my head. In a matter of minutes she created the https for my site that I needed. I didn't have to watch 50 YouTube videos to learn how to do it and read a dozen web sites to figure it out. Amazing customer service. I'm so appreciative of her excellent help! Thank you!!!

15 Aug 2017 Danielle Nottingham
5.0 out of 5.0

Totyu is awesome. He helped me and explained what he did and how I could do it in the future. He's really great at what he does. You guys are the best hosting company I've used!

15 Aug 2017 Ahmed Mohamed
5.0 out of 5.0

Velizar has provided a world class support, his experience and supportive character solved my issue within minutes. I am happy for choosing SiteGround!

14 Aug 2017 Juliana Friedman
5.0 out of 5.0

Emanuil was very quick to respond and very helpful. I am very happy with the customer service - and it is the most important thing to me in choosing a host.

13 Aug 2017 Jayne Bayquen
5.0 out of 5.0

Teodor was very professional, prompt and knowledgeable! I thought the task was going to take a while but he was able to help out immediately! I'm very pleased with his service and it's staff like him that makes SiteGround truly an amazing company! Thank you!

12 Aug 2017 Lauran Anderson
5.0 out of 5.0

Stefan helped fix my problem quickly and perfectly. SiteGround has the best support I've ever come across. Any issues are always resolved and love having you guys to rely on! :) Thanks so much!!

12 Aug 2017 Erica Lee
5.0 out of 5.0

All of SiteGround customer service reps have been awesome. It's why i use SiteGround for all my clients. Nikol especially did an amazing job of being quick to explain things clearly, to make the changes I needed, and go above and beyond. She is awesome!

11 Aug 2017 Caterina Vetro
5.0 out of 5.0

Julian J. gave his best professionalism and webhosting service that any above and beyound what any client could ask for. Siteground will continue on the path to greatness and excellence of secound to none webhosting service when people like Julian J. is on the team.

11 Aug 2017 Adrian Wee
5.0 out of 5.0

Pavlin I. is the best, helped me with all my questions and I am happy with all the answer. He is knowledgable and he really knows all the details info regarding SiteGround hosting services. On top of that he also suggested WordPress theme to me which i am looking for.

10 Aug 2017 Dorian McCready
5.0 out of 5.0

Steliyan was absolutely incredible to deal with today. He stayed with me for almost 2 hours to coach me through a transfer. I can't explain how happy I am with SiteGround!

Thank you, and your team is well managed and incredibly effective.

2 Aug 2017 Caterina Vetro
5.0 out of 5.0

I had 1st class service from Ivan Stoykov with regards to my website hosting. He took the time and patience in going the extra mile to ammend my website problems. With people like this working at SiteGround, this company is certain to stay on top of webhosting services in the world

31 Jul 2017 Empress Diamond
5.0 out of 5.0

I must say that your SiteGround Guru Gabriela is more than "just" a Guru, she is what makes a Good company Great. My heart is once again calm because; I tell you I got really scared when I thought my website was messed up for good. I was done. Gabriela answered my call to Site Ground today. Gabriela realized I went through several rounds with tech support throughout the two days of trying to resolve my issues and decided she would stick with me until the issues were resolved completed which she did via email. I'm hanging in there with Site Ground because of my experience with Gabriela today. I want to THANK Gabriela for a job well done!!!

29 Jul 2017 Thomas Gantz
5.0 out of 5.0

I wanted to let you know about the great service I received from Adriana today when I had many questions related to getting the GoGeek hosting plan. She was able to quickly get me all the answers I needed in a helpful, friendly, and knowledgeable way. because of her, I signed up for the plan, and also I have a great impression of the service SiteGround provides. I am glad I chose SiteGround.

28 Jul 2017 Magsie Brewer
5.0 out of 5.0

I spend a lot of time annoying SiteGround staff through the chat support with my total incompetence and general lack of patience/time and they are always amazing (even if I have chat shouted at them...which I'm very sorry about) because I understand how boring it must be answering the same stuff all day and how frustrating it is when someone doesn't understand something that is crystal clear to you, and then as well having to do that all through text, but even with my adamant love of SiteGround staff this guy has not only absolutely knocked me back with his cheerful, clear, concise handling of my problem through it's varying stages but has actually also, somehow, managed to make me feel part of the technical process and given me a sense of confidence in the structural integrity of my website/domain/host process and standing whereas before I have felt like myself and as such the website has been treading water trying to constantly recover from past errors whilst setting up and creating the site.

It might sound suuuuuuuper dramatic but as a novice who has put my heart, soul and waaaaaay too much time into my stupid website it's really awesome to feel so confident that it's being well looked after and also given the care (I think, anyway) it deserves. Three cheers, for SiteGround, three cheers for this guy, and beers on me come 5 o'clock!!!! Thank you again, keep it up (for my sake at least!)


25 Jul 2017 Filip Janecic
5.0 out of 5.0

Chatting with Deni felt less like talking to a support agent and more like talking to a more knowledgeable friend trying his best to help you out. He made the conversation feel natural, helped me better understand the underlying issue, knows what he's talking about, even went out of his way to suggest another solution when what I wanted was outside of the scope of Siteground's service. Siteground's support is great overall, but Deni has been the best help so far. Props!

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