At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.
Great experience with Siteground Customer Service! Ekaterina was so sweet and helpful -- loved her enthusiasm! Just one more reason I love Siteground and am excited to promote it!
Excellent representative! Answered all of my questions and walked me through all of my steps and concerns. Much appreciated.
Mr. Mladen M. one of the BEST SUPPORT! I love Siteground because of SUPER service Mr. Mladen M. and Team provided. THANK YOU SO MUCH
Friendly, competent, going the extra mile. Thank you, Kiril & team!
George T. is a super extremely professional siteground professional who took care of all my webhosting problems in just a few minutes.I have been using siteground for years, and have noticed his professional consistency and customer care all these years. No doubt he is a siteground pillar, in the foundational capacity of this great webhosting company.
Vladislav was very knowledgable and helpful regarding my request today. He not only offered a solution to my error but also went above and beyond helping answer questions about the differences in hosting options and even offering the best suggestion for hosting! Very pleased with my support today!
Mario really tried to help me. He was really nice and although the chat went for a long time, he remained patient and dedicated to helping me overcome my problem.
Nikolay is amazing and he has gone the extra mile to support me today. His customer service is exceptional. If I can I would have given him 100 Stars review. Well Done Nikolay !!!
This representative guy is just a true genius. Thanks to you Vlad and the whole team. I'll definitely be using your services. Still in awe!
This is one of the best customer care assistant I ever tried. She was really patient, also at this time in the night. She solved my issues and saved me. Thanks a lot to her and Siteground! 5+
Responsive and informative. Made an effort to explain my situation without limiting my options. Pleasure to deal with.
By far one of the best online customer service experiences I have had in a while. I recently switched my website's domain and it caused the links to give 404 errors. Although this was more than likely user error (my fault), Kostadin was more than happy to assist. Great job! will definitely recommend to others.
Nikol was very sweet and very helpful (and funny!). I didn't know if I would migrate to Siteground, but after she explained to me how it works and answered the questions I was convinced! Thumbs up for this awesome "Senior Sales Representative", keep up the good work!
Diana provided knowledgeable advice and guided me to the most appropriate product for my needs. This was done in a very polite, positive and respectful manner. Thank you.
I really like the quick and accurate response. The staff is friendly and knowledgable. Really happy to be here!
I am very happy with Diana! She was very helpful in answering all my questions and give appropriate recommendations. It is very customer focus, which is quite rare these days. Great job!
just want to say a great Thank You to Svetoslav for helping me with my queries. He helped me understand the procedure for a domain transfer, setup and recommended a suitable plan. It really gave me the confidence to sign up with SiteGround. It is not easy to look for a good company that not only has good technical abilities but also a great team of people. Thanks Svetoslav! You're a champion!
Zhorzh provided an incredible customer experience for me. This was my first experience with SiteGround and it was awesome! I am excited about being a member of SiteGround family!
Lilia was very professional and answered my questions when it came to moving my account from another provider. She was very professional and I know that you must be very proud to have her on your team. I see why she is a Senior Sales Representative. Looking forward to becoming a customer of SiteGround and glad to know there are people there like Lilia who will be there to make sure I am taken care of. Thanks! Cory Lavine - Nashville, TN
What a great management SiteGround has to hire such a person as Eliyan! In the world's current clime, we need more people with positive vibes like Eliyan. I was working on an issue with pointing different wordpress installations to sub folders for about an hour. I really didn't want to bother anyone over this because I knew the solution was there, but I was just not finding it. I was a bit frustrated with myself. That all changed when I started a chat...and in no time at all, Eliyan gave me the steps. He even waited until I saw the steps for myself. I couldn't believe I was overlooking these things this entire time. What a sense of relief. I wish SiteGround the highest success and may it become number one in its industry...and many blessings and success for Mr. Eliyan. SiteGround wouldn't be where it is without people like Eliyan. Cheers!
