SiteGround Reviews by Real Customers

Check out the SiteGround Reviews left by our customers

At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.

(theprayerladyministries.com)
5.0 out of 5.0

Zhorzh provided an incredible customer experience for me. This was my first experience with SiteGround and it was awesome! I am excited about being a member of SiteGround family!

5.0 out of 5.0

Lilia was very professional and answered my questions when it came to moving my account from another provider. She was very professional and I know that you must be very proud to have her on your team. I see why she is a Senior Sales Representative. Looking forward to becoming a customer of SiteGround and glad to know there are people there like Lilia who will be there to make sure I am taken care of. Thanks! Cory Lavine - Nashville, TN

(maxqpr.com)
5.0 out of 5.0

What a great management SiteGround has to hire such a person as Eliyan! In the world's current clime, we need more people with positive vibes like Eliyan. I was working on an issue with pointing different wordpress installations to sub folders for about an hour. I really didn't want to bother anyone over this because I knew the solution was there, but I was just not finding it. I was a bit frustrated with myself. That all changed when I started a chat...and in no time at all, Eliyan gave me the steps. He even waited until I saw the steps for myself. I couldn't believe I was overlooking these things this entire time. What a sense of relief. I wish SiteGround the highest success and may it become number one in its industry...and many blessings and success for Mr. Eliyan. SiteGround wouldn't be where it is without people like Eliyan. Cheers!

(michelewilburn.com)
5.0 out of 5.0

Dobromir N has been an amazing support in helping me today. Hios manner is excellent - the best service I can imagine. he has taken the tech difficulty out of my way - it is with this kind of service Siteground provides the best ever for clients. Thank you so much.

5.0 out of 5.0

Amazing!!!!!

Was the service I received today from Viktor P. Our site was offline, and we had issues with our password and login in credentials. With his help and patience I was able to recovery my login password and access my cpannel to identify and fix the problems quickly and easily. Thank, Thank Victor and the team from Siteground.

Sandy Ackerman - Talk Of The Town Down Under Gallery

(overtoyouceremonies.co.uk)
5.0 out of 5.0

First time I have had to use the live chat feature on Siteground and I managed to sort out my problem with the help of the representative, who checked my account and settings for me. This is fantastic customer support considering that it is 22:15 at night. Many thanks!!

(taylan.be)
5.0 out of 5.0

Oh my god, siteground should have 1000s of Viktors! I can't believe how fast, quick and professional my issue got solved. This is the reason I stay at siteground and never want to go anywhere else. Thank you so much Viktor!

(dontforgetyourboots.com)
5.0 out of 5.0

I lost my site by reinstalling WordPress and Atanas was able to help me get it back, I can't explain how happy I am for that! Siteground is the absolute best!

(allmusicrating.com)
5.0 out of 5.0

Hello Siteground staff,

I operate a non-profit web-based music-rating service, and this is my fourth year with you.

Often we think that we could have done things better.

Not on this occasion.

If I had to provide your service I would fail to even reach a fraction of your excellence.

My ongoing experience with your support has repeatedly astonished me in every single aspect of service:

in your efficiency, in the speed of response, in politeness and in care.

Your team is simply the best I have ever encountered in any field or market that I have engaged with, ever!

If I had to compete with you, I would simply copy and do exactly what you do,

but that is almost impossible.

I don’t know how you manage to provide so much value in such a large scale that could also be so affordable to customers like me.

I can assume that you do get many compliments and praises.

It is only fair for me to appreciate your doings and reward you with a sincere message of gratitude to your outstanding work.

Please pass on this message to your staff.

Thank you for being with me, and may the force be always with you.

(hablarcubano.com)
5.0 out of 5.0

Thank you, thank you 1000 to Viktor.

I was desperate and he helped me in an exceptional way - kind - patient - he solved a huge problem - I was very satisfied with the Siteground assistance - very very well - thanks to all and especially to Viktor - who did a miracle !! As soon as the virus passes I offer you a beer for all the staff - !!! Thanks again !! A warm greeting from Italy. Marco.'

(hizandherz.ca)
5.0 out of 5.0

Mihaela was very helpful and took the time to investigate. But most of all was her very kind and caring personality. I could tell she really cares about people. She was easy to talk to. This is what is needed in our world, not more automated voice, but more humanity. Thank you Mihaela, you are a wonderful person.

5.0 out of 5.0

Ivan is amazing. He took the time to really understand my problem and help me with it. He's super professional, fast and knowledgeable. I had a fantastic experience, and he might be the reason I can comfortably recommend siteground.com to all my clients and friends.

Thanks a lot Ivan and thanks to siteground team, you guys rock.

(bloomingpainter.ca)
5.0 out of 5.0

Kiril was fantastic help!

Quick to the point and gave me easy to understand instructions and helped me along the way. You guys always kill it in the customer support department. Honestly, I will never leave because of it hahah!

(gis.ai)
5.0 out of 5.0

Boyana was super helpful, friendly, and save me many, many hours of frustration trying to do this on my own. This was an outstanding example of the reason I support SiteGround, and tell my friends they should use you also. Again, my thanks to SiteGround and to Boyana, for being patient, and helping me get this sorted in a very timely manner.

(wizewomanways.com)
5.0 out of 5.0

I am a retired computer professional. Just starting WordPress and need a little deeper help when I don't see how things work under the covers. Today I went from despair after searching the internet to learn how to do what I wanted to excitement when he showed me that my options were even better than I hoped. Thank you.

5.0 out of 5.0

From this experience, SiteGround has shown they have fantastic customer service. Very happy with the human approach and everything was answered with the right amount of detail. Quick responses and pleasant to speak to the agent. Keep doing a great job SiteGround. Looking forward to migrating over from Godaddy.

5.0 out of 5.0

Siteground is the best. Not because of the platform, but because of their impeccable customer support. An agent named Ivaylo P is my guy.

(kogniz.in)
5.0 out of 5.0

I'm very happy with the SG support. Be it renewals, technical issues or others, it has been stupendous. On a scale of 10, I would rate them 10/10

(greencolor.fr)
5.0 out of 5.0

Dessy carried out her duties with distinction and helped sort out my domain registration promptly. I was communicated with at every step and kept updated with regards to the progress right through to completion. Another professional member of the siteground team. My experiences and interactions with the siteground team have been extremely positive and as a consequence, I will be transferring my other domains over to siteground too. Keep the excellent work!

(addictionsformula.com)
5.0 out of 5.0

Dealt with Eliyan, who brought 2 of my sites back up for me today. An absolutely wonderful experience, he was friendly, accommodating, efficient, I love dealing with SiteGround!

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