At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.
Siteground always gives the most wonderful customer service and this time was no different. Agop was extra helpful and kind. I am so glad for his assistance today. Please extend extra thanks to him on my behalf.
Iliya was soooo helpful. He so fast understood what the problem was and fixed it soo quick. You are the best. Thank you
Kiril was fantastic and really understand what I needed. He really took the time to help configure everything on my account and I do sometimes need extra help because I am blind and can't adjust all the settings myself with my screen reader software. Terrific 5-star support was received and highly appreciated.
I just wanted to say Ivan is a true gem! I had accidentally deleted some styling fonts, settings and header stuff in my Site theme, on one of my shop websites. This was at a time when I had a big PROMO going on and my site suddenly looked unprofessional and stuffed. I approached the SG chat for support and Ivan was quick to fix the problem and restore my theme file back to what it was before I messed up. He kept me up to date every step of the way.
What a relief when I saw my site back to normal again! Ivan saved me hours of work having to redo my theme style settings at a time when I needed it the most.
Thank you, Ivan, I appreciate your hard work, expertise, professionalism, and a good sense of humour. YOU ROCK!
And thank you Siteground for always being the best out there. You rock too!
Best support I have ever had in a text chat by a mile in 20 years online. Amazing!! So proactive and helpful and real breath of fresh air. Solved about 5 issues for me one after another some without even me asking. Thank you!!
Never had better customer service in my life! Truly a very helping hand from A to Z! 10/10 Definitely!
Martin was really helpful today, provided quick and throughout responses to my 2 problems today and was very kind and professional. It's always a pleasure working with SiteGround support.
Amazing customer service and efficiency. Very knowledgeable with the rules of the company and at responding to my inquiry. Nikolay had my issue resolved within 5 minutes and left me with a good impression of SiteGround. Would love to see this man get a promotion or raise for his incredible and kind work ethic.
I have interacted with numerous support members over the years but Dzhanan is by far one of the best yet. Very very good at what she does. I have been in this industry for a long time so I hope this feedback counts for something. She deserves it. It is because of people like her that I rave about your company to other agency owners. Keep up the great work!
AWESOME 100 support from Ivan G #INTHEWEBHOUSE100!! Big UPS to SiteGround ALL FORWARD woooohooooo AMAZING services and support #priceless
I told it Dobrin and I tell you - he's cool in support, fast and clear. You have a great support team. At all, this is how any hosting support should look like. The gold standard. Thank you, guys
I've worked with Viktor once before and gave him a raving review. He, and all the staff I've worked with at Siteground are really amazing and they all seem like they really care. In this day of dwindling customer service, it's great to have people like Viktor helping and making the world a better place. Thanks again Viktor!
The support here at Siteground is the best! Daniel was a pleasure to deal with this evening. He was patient and kind and together we sorted out my gmail connectivity issue.
I recently transitioned from Shopify to Bluehost, only to be instantly sad by the TERRIBLE speeds and lacklustre service. I moved to Siteground and Day 1 I had great service, something I'm not normally big on one way or another. That is until today! I had a weird error with NGINX and Cloudflare and Eliyan helped worked it out with me! I'm a former tech support guy that is now working on their dream project, so I take my site seriously.
Eliyan fixed my problems fast and with a real human feel. It went a lot way toward impressing this cranky entrepreneur!
Steak and Beers on me good sir!
Awesome support, as I'm finding is the norm for SG. Thanks, Ivan!
Excellente Service. Very fast, accurate and straight to the point to solve my issue? Good Stuff guys! Congratulations. Superb customer service!
Every time I have needed to open a ticket with SiteGround I am always amazed at how great the service is. Konstantin was extremely technical and helpful!
WOW! OMG Viktor was so incredibly fast and responsive. He didn't just help me with all my issues he SOLVED my problem and did it in like 10 minutes. Best support ever. I love you guys and will continue to refer clients and friends to you because of the WORLD CLASS SUPPORT! Amazing... thank you
Viktor was amazing. I am good at web design and SEO with all my clients on the first page of Google. But I am shit at the backend of the server and if it was not for guys like Viktor and the rest of the SiteGround customer support I would not have a business. Thank you guys!
I was very happy with the help I received from Kostadin. He was friendly and had my problem fixed in a timely manner. One more customer service experience with Siteground that makes me glad I chose it as the host for my website.
