SiteGround Reviews by Real Customers

Check out the SiteGround Reviews left by our customers

At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.

5.0 out of 5.0

Delia was courteous, efficient, attentive to my issue, and informative. My stress level went down to zero very quickly thanks to her assistance.

(thriftyecochick.com)
5.0 out of 5.0

Ekaterina was a huge help! I was having problems with ftp and spent hours trying to figure out how to fix it myself. She showed me how to fix it in a matter of minutes! You guys have the best customer service. I'm not great at this technical stuff, but you always manage to help me so quickly.

(artbynene.com)
5.0 out of 5.0

Kristiyana was very helpful. I am so happy I have chosen Siteground. You made my day!

(daytonacious.com)
5.0 out of 5.0

I just want to express how refreshing it was to have an agent that was so dedicated to understanding my problem... and working with me until we came to a solution.

To Eliyan, the types of questions I was asking were rudimentary. I think he could tell that. But, unlike other reps that I've worked with (not necessarily at SG), he treated me with the utmost respect. In fact... instead of just giving me the immediate answer to one particular question, he educated me a little and let me figure it out on my own. This small moment of sacrificing his time on the chat with me, resulted in empowering me in a way that will likely relieve your support chat line in the future!! THAT is real customer service.

I just can't say enough good about Eliyan. He realizes that there are humans on the other end of that chat... and he treats them like royalty.

Today, I feel like Eliyan became my mentor... and friend. I'm just blown away by that customer service experience.

(baiiad.com)
5.0 out of 5.0

Great service from Vladimir Iv. today, thanks a lot, definitely made my introduction to SiteGround a pleasant one!

(easylifeseller.com)
5.0 out of 5.0

This is the kind of people you need to keep inside the company. For this level of support you turn customers into friends.

(cosmicunicorns.com)
5.0 out of 5.0

One of the best chat experiences I've ever had! Excellent and so helpful. Thank you :)

(zestdementiacare.com.au)
5.0 out of 5.0

Hi - just wanted to say that Petar assisted me brilliantly today. Fast efficient and very helpful. I really appreciate Sitegrounds chat support...its why I’m steadily moving all of my sites over to you. Keep up the good work.

(uxvidwan.com)
5.0 out of 5.0

I really like Militsa, they way handled the customer. It's was very helpful chat with her to meet my expectation. She's very good asset for your company. Thanks a lot to her once again.

5.0 out of 5.0

Ekaterina was swift and friendly in figuring out my issue and I'm thrilled as always with Siteground customer support. Keep up the good work!

5.0 out of 5.0

Great customer care. I felt assured that my case will be resolved.

5.0 out of 5.0

Stefan gave very specific and gentle answers to my questions. He was not at all frustrated even though I asked him all sorts of questions. He is really a nice guy and an asset to Site Ground. Good team!

5.0 out of 5.0

One service can be summarized in one word, Amazing!!

5.0 out of 5.0

I am very much happy with the customer service I got from the company.

Viktor is good at what he does, I only came to request for a payment option but he was able to sort an issue that gave me a nightmare instantly. In a nutshell, he's a genius.

Thanks so much for the assistance. Appreciate!!!

5.0 out of 5.0

Dianna is fabulous, very intelligent support... fantastic. I own elevatedhealthlife and oceancargobank they're very important domains to me and the organization that I built. Diana just resolved a rather unsettling set of issues. Very great! Thank you Diana:-) and Siteground! as usual... awesome!

5.0 out of 5.0

Marin was great, very helpful, quick and to the point. My problem sorted in minutes :)

5.0 out of 5.0

Aleksandar was brilliant. Patient and courteous. He was friendly, quick and his communication was excellent.

5.0 out of 5.0

She was very helpful even if my request didn't directly concern SiteGround. Thanks a lot Evgenia, the way you interact should be a reference for other businesses.

5.0 out of 5.0

Ivan is so proactive and resourceful. When I see him on the chat, I just consider my problem solved. Keep it up Ivan!

5.0 out of 5.0

My chat with Hristian was fantastic. He was very upbeat and reassuring. Did a great job in helping me with the issue too. Keep up the good work!

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