SiteGround Joomla Templates Support


SiteGround provides a big gallery of free Joomla Templates. In case you find a bug or any other problem in any of our templates, please use the comment section to report those issues. We will do our best to reply in a timely manner and assist you in the best possible way.


  1. Reply June 16, 2015 / 09:56 MiroSiteGround Team

    On latest Joomla version (3.4.1) I have installed World Wide (Siteground-j16-10) template which I used for long time on 2.5 without problems. Unfortunately on Joomla 3 I cannot choose position user1 or user2. There are only menuload, position 0, 4 and 7 available.

    Kind regards,

    • Reply June 18, 2015 / 08:56 Hristo PandjarovSiteGround Team

      Please, try typing in the position names instead of selecting them from the drop-down menu. That should work :)

  2. Reply June 27, 2015 / 14:12 OliverSiteGround Team


    i wanted to use your nice Sunny Orange Template for a joomla 3.4.1 website. But i don't have any menus. I use the original Joomla sample content and see the menus with other templates. What am I doing wrong?

    thank you for your help, Oliver

    • Reply June 29, 2015 / 05:49 Hristo PandjarovSiteGround Team

      Are you publishing your menu modules into the right positions?

  3. Reply June 30, 2015 / 19:26 kish-netSiteGround Team


    i wanted to use your nice Sunny Orange Template for a joomla 3.4.1 website. But i don't have any menus. I use the original Joomla sample content and see the menus with other templates. What am I doing wrong?

    thank you for your help, Oliver

    • Reply July 1, 2015 / 05:53 Hristo PandjarovSiteGround Team

      Make sure you're publishing the menu modules in the appropriate positions.

  4. Reply August 24, 2015 / 06:22 Nikos KouloumprisSiteGround Team

    I have a couple of question about the free joomla 3.x template "Chameleon"...

    The 1st is that the submenus of the main menu doesn't show when it is in the MENULOAD position of the template. But when i change the menu module position, it works correctly! How can i do the menu module works correctly at menuloas position?

    The 2nd question, is how can i move the texts on the right column of the template? I tried to change the padding values on the template.css but with no luck! You can see at my site, that the right column looks little broken!

    Please can you help solve these issues? My website that im working the chameleon template is:


    • Reply August 24, 2015 / 07:51 Ivan StefanovSiteGround Team

      The adjustments that you are trying to perform really seems to be part of a front-end site development process and the best course of action would be to be addressed by a professional developer.

  5. Reply August 24, 2015 / 09:57 Nikos KouloumprisSiteGround Team

    Hi Ivan,

    about the right column that is broked, it came like this from the template when im download it! I download it twice and replace the template.css but nothing happens. YOu can check the template that is ready for download to see that the right column is broken.. If you can fix this at your site, then i can download the new (correct) version and replace it!


    • Reply September 1, 2015 / 15:02 escalationsSiteGround Team

      In this case I would suggest using another template that better fits your website.

  6. Reply August 27, 2015 / 07:57 SanderSiteGround Team

    I have migrated our Joomla from 2.5 to 3.4 (latest version). But on our website we get this message, on all pages:

    "Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/ on line 85 "

    What can I do to repair this?
    Best regards,

    • Reply August 27, 2015 / 08:20 Hristo PandjarovSiteGround Team

      This seems like an issue with your local environment. In addition to that, it's just a notice, you can disable it from showing on your site by configuring your error reporting.

  7. Reply August 27, 2015 / 13:40 SanderSiteGround Team

    I'm sorry, where can I find it in Joomla?
    Gr. Sander

    • Reply September 1, 2015 / 07:37 Marina YordanovaSiteGround Team

      Hello, if you need support for one of our free Joomla templates, you are welcome to ask your questions here under this post. Regards!

  8. Reply December 2, 2015 / 14:42 TomSiteGround Team

    Missing files:

    • Reply December 5, 2015 / 15:11 Hristo PandjarovSiteGround Team

      Thanks for the feedback, will fix those asap.

    • Reply January 28, 2016 / 18:15 nick collinsonSiteGround Team

      I too keep getting log errors for these missing files, did you ever get them?

      • Reply January 29, 2016 / 06:59 Hristo PandjarovSiteGround Team

        Yes, we fix them on regular basis.

  9. Reply December 15, 2015 / 05:13 michelSiteGround Team

    Our website has been neglected for years and my non profit can't afford a pro so they asked me to look into it. I have no experience other than managing users and basic maintenance... I want to do a migration from 1.5 to 3.x... I'm told the first thing is to find out if the templates and extensions are available for 3.x
    So I don't know where to find them... Seems we are using siteground-j15-188 Is this available for 3.x?

    • Reply December 15, 2015 / 12:43 Hristo PandjarovSiteGround Team

      I am afraid not, there are major differences between 1.5 and 3.x and it's more of a migration than an upgrade process.

  10. Reply December 15, 2015 / 21:53 michelSiteGround Team

    Ok thanks anyway... :(

  11. Reply January 11, 2016 / 00:15 Todd PotterSiteGround Team

    I have been using blue curves template j16-45 without any problems on a nonprofit site, but moved hosts and had to recreate. now everything works & looks great except at top and bottom of front page I get:
    Warning: Illegal string offset 'style' in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/module/helper.php on line 225

    Warning: Illegal string offset 'style' in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/module/helper.php on line 242

    and at the bottom I get:, Powered by Joomla!
    Strict Standards: Non-static method JApplicationSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/carthage/public_html/wtsda-region5/joomla30/templates/siteground-j16-45/templates.php on line 7

    Strict Standards: Non-static method JApplicationCms::getMenu() should not be called statically, assuming $this from incompatible context in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/application/site.php on line 272

    Any ideas?

    • Reply January 11, 2016 / 07:43 Hristo PandjarovSiteGround Team

      You have a different PHP version on the new host. Either change it to an older one or simply hide the warnings.

    • Reply January 11, 2016 / 11:46 Todd PotterSiteGround Team

      Thank you very much! That did the trick.

  12. Reply February 6, 2016 / 21:55 Richard WeilerSiteGround Team

    Upgrading to Joomla! 3. Following the Siteground transition videos for this. Got as far as video 7 and then when I click on Modules (under Extensions) expecting to see all the modules from my old site (that I've copied over to the new site), there's nothing there. The message says, "There are no modules matching your query#. When I check on file manager I can see the "module" folder in the NEW folder where I'm doing the conversion and I can see there are a number of sub-folders under Module but no content shows in the administration Modules page. Any suggestions as to why?

    • Reply February 9, 2016 / 11:10 Ivan StefanovSiteGround Team

      Richard, I suspect that after the upgrade due to some compatibility issue Joomla 3 doesn't recognise your modules (they might be existing on the server, but missing in the database).

      I would suggest you 2 approaches that might help you with this case:

      1) you can try fixing the database from Joomla's administrator panel -> Extensions Manager -> Database

      2) you can use the Joomla discover tool

      If none of the above help, do not hesitate to post a support ticket in the respective category.

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