SiteGround Joomla Templates Support

templates

SiteGround provides a big gallery of free Joomla Templates. In case you find a bug or any other problem in any of our templates, please use the comment section to report those issues. We will do our best to reply in a timely manner and assist you in the best possible way.

54 Comments

  1. Reply June 16, 2015 / 09:56 MiroSiteGround Team

    Hi,
    On latest Joomla version (3.4.1) I have installed World Wide (Siteground-j16-10) template which I used for long time on 2.5 without problems. Unfortunately on Joomla 3 I cannot choose position user1 or user2. There are only menuload, position 0, 4 and 7 available.

    Kind regards,
    Miro

    • Reply June 18, 2015 / 08:56 Hristo PandjarovSiteGround Team

      Please, try typing in the position names instead of selecting them from the drop-down menu. That should work 🙂

  2. Reply June 27, 2015 / 14:12 OliverSiteGround Team

    Hello,

    i wanted to use your nice Sunny Orange Template for a joomla 3.4.1 website. But i don't have any menus. I use the original Joomla sample content and see the menus with other templates. What am I doing wrong?

    thank you for your help, Oliver

    • Reply June 29, 2015 / 05:49 Hristo PandjarovSiteGround Team

      Are you publishing your menu modules into the right positions?

  3. Reply June 30, 2015 / 19:26 kish-netSiteGround Team

    Hello,

    i wanted to use your nice Sunny Orange Template for a joomla 3.4.1 website. But i don't have any menus. I use the original Joomla sample content and see the menus with other templates. What am I doing wrong?

    thank you for your help, Oliver

    • Reply July 1, 2015 / 05:53 Hristo PandjarovSiteGround Team

      Make sure you're publishing the menu modules in the appropriate positions.

  4. Reply August 24, 2015 / 06:22 Nikos KouloumprisSiteGround Team

    Hello,
    I have a couple of question about the free joomla 3.x template "Chameleon"...

    The 1st is that the submenus of the main menu doesn't show when it is in the MENULOAD position of the template. But when i change the menu module position, it works correctly! How can i do the menu module works correctly at menuloas position?

    The 2nd question, is how can i move the texts on the right column of the template? I tried to change the padding values on the template.css but with no luck! You can see at my site, that the right column looks little broken!

    Please can you help solve these issues? My website that im working the chameleon template is: www.spanos.gr/2015

    Regards,
    Nikos

    • Reply August 24, 2015 / 07:51 Ivan StefanovSiteGround Team

      The adjustments that you are trying to perform really seems to be part of a front-end site development process and the best course of action would be to be addressed by a professional developer.

  5. Reply August 24, 2015 / 09:57 Nikos KouloumprisSiteGround Team

    Hi Ivan,

    about the right column that is broked, it came like this from the template when im download it! I download it twice and replace the template.css but nothing happens. YOu can check the template that is ready for download to see that the right column is broken.. If you can fix this at your site, then i can download the new (correct) version and replace it!

    Regards,
    Nikos

    • Reply September 1, 2015 / 15:02 escalationsSiteGround Team

      In this case I would suggest using another template that better fits your website.

  6. Reply August 27, 2015 / 07:57 SanderSiteGround Team

    Hi,
    I have migrated our Joomla from 2.5 to 3.4 (latest version). But on our website we get this message, on all pages:

    "Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/j-o-k.org/httpdocs/templates/siteground-j16-18/html/com_content/article/default.php on line 85 "

    What can I do to repair this?
    Best regards,
    Sander

    • Reply August 27, 2015 / 08:20 Hristo PandjarovSiteGround Team

      This seems like an issue with your local environment. In addition to that, it's just a notice, you can disable it from showing on your site by configuring your error reporting.

  7. Reply August 27, 2015 / 13:40 SanderSiteGround Team

    I'm sorry, where can I find it in Joomla?
    Gr. Sander

    • Reply September 1, 2015 / 07:37 Marina YordanovaSiteGround Team

      Hello, if you need support for one of our free Joomla templates, you are welcome to ask your questions here under this post. Regards!

  8. Reply December 2, 2015 / 14:42 TomSiteGround Team

    Missing files:
    http://xxx/templates/siteground-j16-5/images/content_bg.png
    http://xxx/templates/siteground-j16-5/images/arrow-1.png
    http://xxx/templates/siteground-j16-5/images/arrow1.gif

    • Reply December 5, 2015 / 15:11 Hristo PandjarovSiteGround Team

      Thanks for the feedback, will fix those asap.

    • Reply January 28, 2016 / 18:15 nick collinsonSiteGround Team

      I too keep getting log errors for these missing files, did you ever get them?

      • Reply January 29, 2016 / 06:59 Hristo PandjarovSiteGround Team

        Yes, we fix them on regular basis.

  9. Reply December 15, 2015 / 05:13 michelSiteGround Team

    Hi,
    Our website has been neglected for years and my non profit can't afford a pro so they asked me to look into it. I have no experience other than managing users and basic maintenance... I want to do a migration from 1.5 to 3.x... I'm told the first thing is to find out if the templates and extensions are available for 3.x
    So I don't know where to find them... Seems we are using siteground-j15-188 Is this available for 3.x?

    • Reply December 15, 2015 / 12:43 Hristo PandjarovSiteGround Team

      I am afraid not, there are major differences between 1.5 and 3.x and it's more of a migration than an upgrade process.

  10. Reply December 15, 2015 / 21:53 michelSiteGround Team

    Ok thanks anyway... 🙁

  11. Reply January 11, 2016 / 00:15 Todd PotterSiteGround Team

    I have been using blue curves template j16-45 without any problems on a nonprofit site, but moved hosts and had to recreate. now everything works & looks great except at top and bottom of front page I get:
    Warning: Illegal string offset 'style' in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/module/helper.php on line 225

    Warning: Illegal string offset 'style' in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/module/helper.php on line 242

    and at the bottom I get:
    WTSDA-Region5.com, Powered by Joomla!
    Strict Standards: Non-static method JApplicationSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/carthage/public_html/wtsda-region5/joomla30/templates/siteground-j16-45/templates.php on line 7

    Strict Standards: Non-static method JApplicationCms::getMenu() should not be called statically, assuming $this from incompatible context in /home/carthage/public_html/wtsda-region5/joomla30/libraries/cms/application/site.php on line 272

    Any ideas?

    • Reply January 11, 2016 / 07:43 Hristo PandjarovSiteGround Team

      You have a different PHP version on the new host. Either change it to an older one or simply hide the warnings.

      • Reply March 12, 2016 / 06:09 stanislaus kostkaSiteGround Team

        Sir pls how can I change the PHP cos I av already hid d warning and den it shows a blank page

        • Reply March 12, 2016 / 07:24 Hristo PandjarovSiteGround Team

          You can change the PHP version by following the instructions in this article: https://www.siteground.com/kb/how_to_have_different_php__mysql_versions/

    • Reply January 11, 2016 / 11:46 Todd PotterSiteGround Team

      Thank you very much! That did the trick.

  12. Reply February 6, 2016 / 21:55 Richard WeilerSiteGround Team

    Upgrading to Joomla! 3. Following the Siteground transition videos for this. Got as far as video 7 and then when I click on Modules (under Extensions) expecting to see all the modules from my old site (that I've copied over to the new site), there's nothing there. The message says, "There are no modules matching your query#. When I check on file manager I can see the "module" folder in the NEW folder where I'm doing the conversion and I can see there are a number of sub-folders under Module but no content shows in the administration Modules page. Any suggestions as to why?

    • Reply February 9, 2016 / 11:10 Ivan StefanovSiteGround Team

      Richard, I suspect that after the upgrade due to some compatibility issue Joomla 3 doesn't recognise your modules (they might be existing on the server, but missing in the database).

      I would suggest you 2 approaches that might help you with this case:

      1) you can try fixing the database from Joomla's administrator panel -> Extensions Manager -> Database

      2) you can use the Joomla discover tool

      If none of the above help, do not hesitate to post a support ticket in the respective category.

  13. Reply February 18, 2016 / 16:27 Lydia RigsbySiteGround Team

    Downloaded siteground-j16-44 template and want to know how I get my images into the revolving carousel? When I asked siteground they said to go into edit templates but the only options I see there is in Advanced where it allows me to determine how many images go around and whether or not it is enabled. help!

    • Reply March 1, 2016 / 15:33 Ivan YordanovSiteGround Team

      Hello. I have checked your e-mail in our system, but I couldn't find any tickets associated with your account. Your request is quite specific and the best approach in this case would be to open a support ticket, so our Technical Support Team can check your request in details and provide you with the most accurate answer. You can open a ticket from User Area -> Support -> Open a Support Ticket.

  14. Reply March 1, 2016 / 10:23 Hanif MuhammadSiteGround Team

    Hello I'm using the blue flower template, the small arrows that should look like the bullet for each menu item is missing. The article title is green not like the preview for the template and the alignment for text looks off. My site is mespic2016.org. Hope you guys can help

    • Reply March 10, 2016 / 09:02 Hristo PandjarovSiteGround Team

      Thanks for the feedback, we will update the template shortly.

  15. Reply March 4, 2016 / 10:56 starSiteGround Team

    Where can I see the available module positions for Sunny Orange template?

    • Reply March 7, 2016 / 14:25 Hristo PandjarovSiteGround Team

      The easiest way to do this is to install the template and follow the instructions in this tutorial: https://www.siteground.com/tutorials/joomla/joomla-positions.htm

  16. Reply March 5, 2016 / 02:10 JeffSiteGround Team

    Hey there! I downloaded J16-25 (Future Mother). I am trying to use an unordered list (bullets) in an articlebut it does not render as a list. The graphic does not show and the list items flow into one paragraph. I have tried over-riding `ul` and `li` in the `.css` file, but it is ignored. How do I render an unordered list properly with this template?
    Thanks!
    (BTW, I am not a SiteGround customer)

    • Reply March 7, 2016 / 14:27 Hristo PandjarovSiteGround Team

      The easiest way to do such modifications would be to "inspect the element" with a firebug extension of your browser and see the exact piece of HTML code you want to modify and then apply the necessary CSS rules to it.

  17. Reply April 14, 2016 / 22:13 KarimSiteGround Team

    Downloaded this: siteground-j16-44 and I am using it on arabic website and I am unable to align the title of every post to the right. it is all aligned to the left even if the content is correctly aligned to the right!

    Can u help?

    • Reply April 15, 2016 / 08:16 Hristo PandjarovSiteGround Team

      I am sorry but our templates haven't been designed with RTL support. I would recommend that you check the css file of the template and using FireBug on your browser to make the necessary adjustments in the styling.

  18. Reply April 30, 2016 / 17:05 Michal KohlmannSiteGround Team

    Two questions regarding Sunny Blue Template:
    - Menu item behind the logo is not accessible so how can the logo position be changed from the center to fully left?
    - green-cover.png is a static image that can be changed for another one. Good. But a slider on that position would be more effective. How can I change the static image to a slider ?

    • Reply May 3, 2016 / 11:35 escalationsSiteGround Team

      The template in question does not have configurable options for the listed functionality and layout customization. This means that both changes would require a substantial functionality and design changes of the template's code. For such customization we advise you to seek assistance from a developer who is familiar with the Joomla theming system in sufficient details to assist you customizing the theme to your specification.

  19. Reply May 7, 2016 / 18:11 alexSiteGround Team

    Hi,

    Can we import and use other joomla templates(free or paid)?

    • Reply May 9, 2016 / 05:53 Hristo PandjarovSiteGround Team

      Of course 🙂

  20. Reply May 8, 2016 / 15:28 Hussein ElhadiSiteGround Team

    Dear,

    I am so desperate to an answer for my problem. I upgraded my Joomla 2.5 to 3. I was using site-ground template siteground-j16-15. I uninstalled the old version of the template and installed the new one which is compatible with Joomla 3, however i am still seeing the old template.

    Can you please tell me what could be the reason and how to resolve this issue.

    Appreciated,

    • Reply May 9, 2016 / 05:53 Hristo PandjarovSiteGround Team

      Try clearing all your caches, including the dynamic SuperCacher one if you have it enabled. If the issue persists, please post a ticket in your Help Desk.

  21. Reply May 9, 2016 / 17:43 Hussein ElhadiSiteGround Team

    Dear Team,

    The template that i installed is showing a slideshow in the template preview. Does this mean that the slideshow module is there in the module manager as long as i installed the template or do i need to download it from the extensions.joomla.org site and install it and configure it.

    Regards,

    • Reply May 10, 2016 / 06:42 Hristo PandjarovSiteGround Team

      Which template have you installed?

      • Reply May 16, 2016 / 11:19 Hussein ElhadiSiteGround Team

        Dear HRISTO, please accept my apologies for the late reply as I was busy at work. I installed Joomla "siteground-j16-15" template. Now, my real problem is I wanted to have an image slideshow in my website which is not supported by my template as there is no position for that module in my template. I installed "Responsive CSS3 Slideshow" and I couldn't configure it in my template. I created a new position in my template and was able to show the slideshow but it was showing it as a small window. Later I figured that I am supposed to change the position size to fit with the slideshow module. Is that correct? I have seeing all the tutorials and none changed the position size, they just assigned the position where they want to show the slideshow. Please let me know what to do and if I need to change the position how do I do it.

        Appreciated,

        www.gisforall.com

        • Reply May 31, 2016 / 12:42 Hristo PandjarovSiteGround Team

          The best approach would be to use the firebug extension on your favorite browser to see which element and CSS rules handle the visualisation of the slideshow. Then simply edit the CSS file of the template to achieve the desired result.

  22. Reply May 12, 2016 / 02:11 Anthony PolazziSiteGround Team

    I apologize in advance for the basic question, but how do I modify the size or font of the website name on Siteground J16-44? The global configuration where I enter it doesn't have any options and my website name is one character too long to fit on one line but it messes with the whole layout if it goes to two lines. Thanks for any assistance.

    • Reply May 12, 2016 / 06:36 Hristo PandjarovSiteGround Team

      You have to edit the css file of the template and increase the font size for the element you want to change.

  23. Reply May 22, 2016 / 09:24 perSiteGround Team

    siteground-j16-18 - Default
    hi to you I do not see what I write in my contact form knots when I click once I would like to have visible characters in my contact form always

    • Reply May 26, 2016 / 06:19 Hristo PandjarovSiteGround Team

      Please, check the CSS file of the template, probably some modifications have caused this problem. In addition, you can use the firebug extension for your favorite browser to see which CSS rules are responsible for this behaviour and modify them.

  24. Reply August 25, 2016 / 12:33 Sean DalySiteGround Team

    I am new to siteground and recently downloaded my first template, JSN. I then started to follow your video tutorials and the second one refers to changing the logo. After clicking on the logo tab and going to change the logo file, when I hover over the button it will not allow its selection. Why?

    • Reply August 29, 2016 / 10:06 Hristo PandjarovSiteGround Team

      JSN Boot is a 3rd party premium template provided by our partners from JoomlaShine for free specially for SiteGround customers. Please, contact them directly with template-speciffic queries.

* (Required)