Security PIN for SiteGround customers
We have а feature in the User Area of our customers, called Security PIN. Each customer automatically gets a 4-digit PIN code. That code is visible and can be changed from the My Details section in the User Area.
As an additional layer of security, this PIN code allows our customers to authenticate themselves when contacting our Customer Service team over the phone.
If you are asked by our phone team operators to provide your PIN code, note that apart from the My Details section, it will also be displayed under the Support section of the User Area in the cases where the phone option is one of the recommended support channels.