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1-time Code for Phone Support Access

1-time Code for Phone Support Access

To increase security when providing support over the phone, we require the use of a temporary access code. This code should be generated by the customer before each phone call in our Help Center.

The code is 8-digit and it is valid for a period of 30 minutes. It can be generated in the support categories in our Help Desk for which we consider phone support as a possible option.

Option 1: click the Show Info button

Option 2: select the ‘Call Us’ clickable link

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