I do not recognize a charge on my credit card

SiteGround takes special care in avoiding duplicate or unauthorized charges. A history of all your payments is available in your SiteGround User Area. If there is a charge you do not recognize, please visit the Billing section of your User Area and click on Payments History. All transactions should be listed with the respective amounts and description.

If you have several accounts with SiteGround that are listed in separate customer areas, make sure that you check the Payments History for each. If your payments history does not reflect the charge on your credit card, please report it immediately to our Billing Department by posting a support ticket, under Support -> Billing Assistance.

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