I can’t access my cPanel

You may not be able to open your cPanel if your local connection has been limited / filtered. In such cases you should try accessing your cPanel through your SiteGround User Area -> My accounts and click on "Go" under cPanel's column for your account.

If you don't know your cPanel username and password login details, please go to your User Area -> My Accounts -> Information & Settings. There you will be able to see your cPanel username and change your cPanel password (if needed).

In case you are still not able to load cPanel and see Timeout errors in your browser, please reach our Support representatives from your User Area -> Support -> Report Other Technical Issues.

Alternatively, no matter whether you are a SiteGround customer or not, you can access your cPanel directly through:



http://www.yourdomain.com:2083 (for secure connection)


http://www.yourdomain.com:2082 (for normal connection)

cPanel is easy to work with when you have the right host to support you. If you need a reliable partner to help you manage your website with cPanel, check out our cPanel hosting services!