How to transfer my domain name from Register.com to SiteGround?

When you sign up for a hosting account at SiteGround with an existing domain name, it is recommended to transfer the domain name to us. This way you will be able to manage the domain name directly through your SiteGround Customer Area.

We will notify you through e-mail messages when the renewal date is coming. You will not miss to renew the domain name and risk the web site to become inaccessible. Also, you will be able to use the domain name with a private DNS and benefit from our Google Apps manager.

Additionally, we offer an exclusive domain name transfer offer for the major domain name extensions. Once the domain name is transfered, you will get one year of a free domain name renewal.

More about the exclusive offer and the domain name transfer fee can be found in the following Knowledge Base article:

https://www.siteground.com/kb/What_is_the_fee_for_domain_transfers_and_what_is_included_in/

The steps which you must follow in order to initiate the domain name transfer are listed in the following Knowledge Base article:

https://www.siteground.com/kb/I_want_to_transfer_my_domain_what_should_I_do/

In the following paragraphs we will provide the specific steps which should be followed at the Register.com's end in order to prepare the domain name for the transfer.

First, you should unlock the domain. Log in your Register.com Account. Select the domain name which should be unlocked and click on the Disable Domain Lock option in the enable/disable domain lock section. Click on the corresponding Continue buttons.

Next, you should get the domain name authorization (EPP) code. It can be obtained by calling the Register.com's Business Center. The contact details can be found on the Register.com web site.

When the above steps are completed, allow up to one day for the domain name status to be changed and initiate the domain name transfer from the SiteGround Customer Area->Order section->Domain Transfer. You will receive an approval e-mail at the domain's administrative e-mail account. Use the confirmation link in it to approve the domain name transfer. Then it will take up to 5 business days for the domain name to be transferred to SiteGround.

If you get an e-mail from the losing registrar asking you to reject the transfer you can simply ignore it.

4 Comments

  1. Reply September 7, 2015 / 14:45 Madhav KochunniSiteGround Team

    Hi,

    I have an account and hosting with Siteground.
    I have four domains which I want to transfer from Netfirms to Siteground.
    Do I have to pay for this?

    Thanks,
    Madhav

    • Reply September 8, 2015 / 05:41 Hristo PandjarovSiteGround Team

      If you want to change the registrar of your domain name (renew them through SG and not Netfirms) you have to pay the domain transfer fee. However, if you simply want to use your domains with your SiteGround account, you can just point them to it and keep paying for them at the other company.

  2. Reply October 24, 2016 / 21:18 MarcoSiteGround Team

    Hi,
    I have an account and hosting with SiteGround.
    I want to transfer a .eu domain from fasthost to SiteGround.

    Fasthost give me those instructions:

    "Contact your new provider to request the transfer.
    The registry will then send an email to the domains Admin Contact to authorize the transfer."

    That's right? How can i achieve this?

    • Reply October 27, 2016 / 08:52 Ivan StefanovSiteGround Team

      Marco, you should submit a domain transfer from your User Area -> Add Services -> Domain Transfer. After that our automated system will fetch the domain admin contacts and will send you an email to authorize the transfer. If you've not received such an email, please submit a support ticket and we'll resend it for you.

* (Required)