Domain Issues
Domain Transfer
How to transfer your domain name to another registrar?

How to transfer your domain name to another registrar?

To transfer your domain to another registrar, follow these steps:

  • Unlock the domain.

For this purpose log into your Client Area > Services > Domains and click on Manage next to the domain name you are interested in. Go to the kebab menu > Registrar Lock. Change the status to “Off” and allow 24 hours for this change to propagate.

  • Obtain the EPP code for the transfer.

You can find the EPP code in your Client Area > Services > Domains > Manage > kebab menu > Get EPP Code.

  • Initiate the transfer at your new registrar and check regularly the administrative email for your domain.

You can find the valid administrative e-mail for your domain name by using the WHOIS lookup tool available here. If this tool shows the administrative email is newdomains@siteground.com or similar, you have to change it to yours in order to complete the transfer. This can be done from your Client Area > Services > Domains > Manage next to the domain you want to transfer. There change the email address for your domain name.

If you have Domain Privacy activated for your domain and the gaining registrar fails to send a message to your administrative e-mail account you should cancel it. This can be completed from your Client Area > Services. Allow up to several hours for the modification to propagate and the real administrative e-mail account will be shown in the WHOIS lookup.

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