How to subscribe to an IMAP folder with Thunderbird?

IMAP allows you to create folders on the mail server. Spam folders are also kept on the server.


If your IMAP folders are not showing up, follow these steps to subscribe to them with your Mozilla Thunderbird mail client:

  • Step 1. Select the mail account from the left column. 
  • Step 2. Right-click on your mail account name and select the Subscribe... option.
  • Step 3. You will see all the available IMAP folders on the server. Select the ones that you want to add to your mail client and click the Subscribe button.
  • Step 4. Press the OK button and you will notice that the new folders are now available.

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  1. Reply October 4, 2016 / 01:22 Mr. GronkSiteGround Team

    Step 3. You will see all the available IMAP folders on the server.

    No, you won't.

    • Reply October 4, 2016 / 13:29 Ivan StefanovSiteGround Team

      Maybe this depends of the Thunderbird version, because I've tested in for my personal account on Thunderbird 45.4.0 and everything was working as intended.

      • Reply January 11, 2017 / 18:33 KerowynSiteGround Team

        The folders I want are not shown as available at all. So this is definitely a weird bug.

        • Reply January 12, 2017 / 12:32 escalationsSiteGround Team

          It might be best to contact your hosting support team or email service admin for more information here.

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