How to Lock/Unlock my domain name?

The Locked status of the domain name is one of the safeguards against unauthorized domain transfers and it protects your rights as a domain owner. However, you need to change the status from Registrar-Lock to Active if you would like to initiate a domain name transfer. We strongly recommend that you keep your domain in Locked status unless you would like to transfer it to a new registrar.
If your domain is registered by SiteGround you can lock/unlock your domain name from

Customer area -> My Account -> Domain names -> "Manage"

If you are a SiteGround reseller, you can lock/unlock your domain name from

Reseller area -> Domain names -> "Manage"

If your domain is NOT registered by SiteGround you will need to contact your current registrar and request the change in your domain name status.

If you have problems locking/unlocking your domain, ask your host/registrar for assistance. SiteGround has long experience in dealing with various domain issues and our support team will be ready to assist you.


  1. Reply May 26, 2015 / 14:03 Angela WebbSiteGround Team

    The instructions do not sync up with site. I would like to unlock the domain. Please let me know how to do this.

    • Reply May 28, 2015 / 11:03 Hristo PandjarovSiteGround Team

      Set it to "Active"

  2. Reply January 5, 2016 / 17:00 Sterling JSiteGround Team

    There is no manage button next to my domain... It only says "transfer." The Domain is still active for another several months. Any Idea how to fix?

    • Reply January 6, 2016 / 08:05 Hristo PandjarovSiteGround Team

      That's because your domain name is not registered with SiteGround. You can use to find out where you've registered it.

  3. Reply January 18, 2016 / 14:35 SabrinaSiteGround Team

    I have set Active but not working. and it showing "Pending for Verify". But i have verified it many times from my email account.

    • Reply January 19, 2016 / 07:41 Hristo PandjarovSiteGround Team

      Please, contact us via the live chat button on top of your site so we can investigate your case in details.

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