How to clear the cache and cookies on your mobile device
Android devices:
- Navigate to the Home screen
- Tap on the following in the specified order:
- Browser
- Menu (designated by either three horizontal lines or three dots)
- Settings
- Privacy & Security
- Clear Cache
- OK
- Clear all cookie data
- OK
iOS devices:
- Navigate to the Home screen
- Tap on Settings
- Scroll down to Safari
- Tap on Clear History and Website Data
- Tap on Clear History and Data