MantisBT FAQ (4 Articles)

Custom Fields in Mantis

Depending on your work you might want to capture different information as users report issues. In some cases, the data required is even different from one project to another. Hence, MantisBT provides the ability for the administrators and managers to define custom fields. This way it is possible extend its functionality and deal with information that is specific to certain projects. Here are few of the custom fields properties as listed in Mantis documentation: Custom fields are defined system wide. Custom fields can be linked to multiple projects. The sequence of displaying custom fields can be different per project. Custom fields must be defined by users with access level ADMINISTRATOR. Custom fields can be linked to projects by users with access level MANAGER or above (by default, this can be configured differently). Number of custom fields is not restricted. Users can define filters that include custom fields. Custom fields can be included in View Issues, Print Issues, and CSV exports. Enumeration custom fields can have a set of static values or values that are calculated dynamically based on a custom function. To create a custom field that will suit your needs login to Mantis as Administrator then go to Manage -> Mange Custom Fields. Enter the new custom field name in the text box and click the New Custom Field button. You will be directed to a page where you will be able to define all custom properties for the field as well as link it to existing…

How to report an issue in Mantis?

  In order to report an issue you need to have at least reporter permissions for a certain project. This includes all public projects for users with access level reporter and above and all private projects you are assigned to with access level reporter or above. To report an issue follow these steps. Login to Mantis and click Report Issue On the new screen choose the project for which you would like to open a new issue than click Select Project. The report issue screen will load. All fields are really self explanatory. Once the issue is created everyone that has access to the project under which it is posted will be able to access it. Note that by default you should be user with manager, developer or administrator permissions in order to assign a reported issue to a…

How to remove the ‘Powered by SiteGround cPAddons’ message from the aTutor footer.

SiteGround offers a customized cPAddons tool for easy automatic installation of several popular applications. All SiteGround packaged applications in cPanel's cPAddons have a link "Powered by SiteGround cPAddons" in their footer. The purpose of this link is to make the installations easily recognizable, as well as to popularize the tool so that more people can take advantage of the easy application management options it provides. We don't recommend removing the link, but if you are sure you want to remove it, here's how to do it: These instructions require you to edit a certain file. You can use the cPanel -> File Manager -> Code editor tool for easy file modification. Find the file include/html/ copyright.inc.php in your aTutor installation folder and remove the following line (around line number 35): <small><center><a href= http://www.siteground.com/cpaddons.htm target=_blank>Powered by SiteGround cPaddons</a>…

What is Mantis?

MantisBT is a web based bug tracking system. It is developed in PHP, and can run using various database types including MySQL. The Mantis Bug Tracking software is fully supported on SiteGround servers. SiteGround recommends using Mantis for bug reporting and tracking. If you have problems using Mantis with your current host, check our Mantis hosting package. SiteGround offers the best Mantis hosting and we'll assist you with any Mantis-related questions/problems you may…