Mac OS Related (28 Articles)

How to load an SSH key in Transmit

In order to load an SSH key in Transmit, the key has to be in either PEM or PuTTY (.ppk) format. In case the key file is a passphrase-protected PEM file, you will be prompted for the passphrase upon selecting it. Passphrase-protected .ppk files are not supported. If you are having difficulties loading your SSH key into Transmit, as a workaround you can try to import your SSH key in FileZilla first. More information on how to do that can be found here - how to establish an SFTP connection to your hosting account with FileZilla . FileZilla generates an SSH key file in a format that can be used by Transmit. You can then use the key icon in your Transmit client to load the SSH key and establish an SFTP…

How to Connect to Telnet via Mac Terminal

To connect to a server on its Telnet port via your Mac's Terminal application, you need to follow these steps: Open Applications -> Utilities -> Terminal Type the following command telnet yourdomain.com Enter the username and password for your connection If you need additional options, please use  telnet --help to get a list of the available parameters the command can…

Apple/Mac client-side website checks

Prior to posting a website down ticket from your Help Desk it is recommended to test the connectivity between your computer and the server hosting your account. Each Mac OS is delivered with a preinstalled terminal emulator. The terminal is a tool which allows you to execute commands from the command line. Usually, the terminal is located under your Mac HD -> " Applications " directory -> Utilities sub-directory. When the window opens, you will see a command line with a flashing cursor on it so you can start typing right away. To "ping" your website just type the following command: ping -c 4 my-domain-name.com Please do not forget to replace my-domain-name.com with your own domain name. The command above will send 4 ping requests. As soon as the command finishes, copy the results and paste them into the ticket form. You will have to type one more command in the terminal before you can proceed with the site down report: traceroute my-domain-name.com Once you have submitted both, the ping and the traceroute command results, you can proceed with posting the site down report.…

How to log in to my SiteGround shared account via SSH in Mac OS?

First you should  generate an SSH key pair on your Mac OS . Alternatively, you can generate the SSH keys through your cPanel-> SSH/Shell access section. There you should enter the passphrase and get the private key. Then you should load your private SSH key using the following command: computer_local_host_name: ssh-add / Users/Youruser / .ssh/id_dsa Enter passphrase for id_dsa: Identity added: id_dsa (id_dsa) (The passphrase is the same as the one you have set during the generation of the SSH key.) Next, you need to upload the public key to your account using the SSH/Shell Access tool in your cPanel. Finally, you should initiate an SSH connection: computer_local_host_name : ssh USER@HOST_NAME -pPORT USER - the user for which you want to establish the SSH connection; this is same username as the one you use to log in to your cPanel; HOST_NAME (or IP address) - here you should enter the host/IP of the server to which you wish to connect (e.g. siteground300.com); PORT - the port for the connection - here you should enter 18765 ; Press "Enter" and if everything has been set up properly, you will establish an SSH connection to your account. The  SSH/Shell access  feature is available free of charge for all SiteGround hosting accounts by default. If you need SSH access to your manage your website but your current host does not allow it, you can check our SSH web hosting package . SiteGround has long experience with various SSH issues and our support team will gladly help you with any SSH-related questions/problems you may…

How to log in to my Cloud hosting/VDS via SSH in Mac OS?

The following instructions are valid only for SiteGround customers. If you are not a SiteGround customer, you can check our general SSH instructions for more information on how to connect to an account via SSH. First you should generate an SSH key pair on your Mac OS . Then you need to load your private SSH key using the following command: [crayon-584c7e920b170378580042/] The passphrase is the same as the one you have set during the generation of the SSH key. Then you should initiate an SSH connection: user@localhost: ssh USER@HOST_NAME -pPORT USER - the user for which you want to establish the SSH connection. If your account is hosted by SiteGround, this will be the same username as the one you use to log in to your cPanel. HOST_NAME (or IP address) - here you should enter the host/IP of the server to which you wish to connect; PORT - the port for the connection - here you should enter 18765 ; Press "Enter" and if everything has been set up properly, you will establish an SSH connection to your…

How to enable SSH for Cloud VPS on Mac OS

First you need to generate SSH key pair for your connection. Under Mac OS you can do so using the ssh-keygen command. You should run it in the command line. You will be asked for a file where the key should be saved to and for a passphrase (password) for the key. Here is an example: user@localhost: ssh-keygen -t dsa Generating public/private dsa key pair. Enter file in which to save the key (/Users/user/.ssh/id_dsa): id_dsa Enter passphrase (empty for no passphrase): Enter same passphrase again: Your identification has been saved in id_dsa. Your public key has been saved in id_dsa.pub. The key fingerprint is: 16:8e:e8:f2:1d:c9:b9:cf:43:9a:b3:3c:c1:1f:95:93 user@localhost This will create a private key written to ~/.ssh/ id_dsa and a public key written to ~/.ssh/ id_dsa.pub . The passphrase is used to protect your key. You will be asked for it when you connect via SSH. You should load your private SSH key using the following command: user@localhost: ssh-add id_dsa Enter passphrase for id_dsa: Identity added: id_dsa (id_dsa) (The passphrase is the same as the one you have set during the generation of the SSH key.) Before proceeding with the SSH connection make sure that the SSH option is enabled for the corresponding VPS account and the SSH keys are loaded on the server. Detailed instructions can be found in the SiteGround WHM tutorial . Now you are ready to initiate an SSH connection: user@localhost: ssh <USER>@<HOSTNAME> -p<PORT> - <USER> – the user for which you want to establish the SSH connection. This is the same as your cPanel username. - <HOSTNAME> (or IP address) - here you should enter the host/IP of your VPS. - <PORT> - the port for the connection; Note that the default SSH port on SiteGround hosting servers is 18765 Press "Enter" and if everything has been set up properly, you will establish an SSH connection to your…

How to use CyberDuck FTP client for Mac?

First you should download CyberDuck from the official website and install it on your Mac. Then start the application and click Open Connection . In the new window enter the following details: Server : here you should type your domain name or the name of the server that hosts your account i (e.g. siteground200.com) Username : here you should type your FTP username (e.g. user@yourdomainname.com) Password : here you should type your FTP password (the password for user@yourdomainname.com) To use Passive mode for the FTP connection, click More Options and from the Connect Mode drop-down menu choose Passive . Click the Connect button and you will connect to your account via FTP.…

How to configure Mac Mail with SMTPs

Secure SMTP (SMTPs) allows you to safely send your email even on non-secure networks. This is very important in order to protect your privacy and account security. Mac Mail offers excellent SMTPs support and the following article describes how to enable it. Even if you are using a different webhost the instructions are similar. The most important thing is to find out which SMTPs server to use. If you are a SiteGround client, depending on your shared hosting plan, you need to do the following: 1. For StartUp and GrowBig plans: Go to yourdomain.com/cpanel . You will be redirected to something like https:// secureXXX.sgcpanel.com :2083 . This means that your SMTPs server is secureXXX.sgcpanel.com . It is essential to use exactly this server name because our SSL is issued for *.sgcpanel.com . If you connect by SMTPs with any other server name, there will be an SSL warning that the certificate does not match the host. This warning is not fatal but it will pop up you every time you open your email client. 2. For GoGeek plans: The SSL is issued for *.siteground.biz , so you need to use the server name of the GoGeek server where your account is hosted - XXX.siteground.biz. For example, if you are hosted on m05.siteground.biz, you need to set m05.siteground.biz as your SMTPs server. Once you have found out your SMTPs server name, open Mail and go to Mail > Preferences . There find your email account, click on it and follow the steps below: 1. In  the Account Information tab click on the drop-down menu for Outgoing Mail Server (SMTP): and select Edit Server List... ; then click the + sign to add a new outgoing server. Once you do this, a " Double-click to enter " message will appear in the Server Name field. Double click on it and add your SMTPs server there. 2. Once you have added the SMTPs server, click once on it to select it and then click on the Advanced tab. From there check Use Secure Socket Layer (SSL) . 3. To apply the changes click ' OK ' at the bottom. From this point on you will be sending your email securely using SMTPs. -->   This video requires a more recent version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here . --> …

How to configure Mac Mail with POP3s

Secure POP3 (POP3s) allows you to check safely your email even on non-secure networks. This is very important in order to protect your privacy and account security. Mac Mail offers excellent POP3s support and the following article describes how to enable it. Even if you are using a different webhost the instructions are similar. The most important thing is to find out which POP3s server to use. If you are a SiteGround client, depending on your shared hosting plan, you need to do the following: 1. For StartUp and GrowBig plans: Go to yourdomain.com/cpanel . You will be redirected to something like https:// secureXXX.sgcpanel.com :2083 . This means that your POP3s server is secureXXX.sgcpanel.com . It is essential to use exactly this server name because our SSL is issued for *.sgcpanel.com . If you connect by POP3s with any other server name, there will be an SSL warning that the certificate does not match the host. This warning is not fatal but it will pop up you every time you open your email client. 2. For GoGeek plans: The SSL is issued for *.siteground.biz , so you need to use the server name of the GoGeek server where your account is hosted - XXX.siteground.biz. For example, if you are hosted on m04.siteground.biz, you need to set m04.siteground.biz as your POP3s server. Once you have found out your POP3s server name, open Mail and go to Mail > Preferences . There find your email account, click on it and follow the steps below: 1. In  the Account Information tab set Incoming Mail Server to your POP3s server . 2. In the Advanced tab check Use SSL . 3. To apply the changes click ' OK ' at the bottom. From this point on you will be checking your email securely using…

How to configure Mac Mail with IMAPs

Secure IMAP (IMAPs) allows you to check safely your email even on non-secure networks. This is very important in order to protect your privacy and account security. Mac Mail offers excellent IMAPs support and the following article describes how to enable it. Even if you are using a different webhost the instructions are similar. The most important thing is to find out which IMAPs server to use. If you are a SiteGround client, depending on your shared hosting plan, you need to do the following: 1. For StartUp and GrowBig plans: Go to yourdomain.com/cpanel . You will be redirected to something like https:// secureXXX.sgcpanel.com :2083 . This means that your IMAPs server is secureXXX.sgcpanel.com . It is essential to use exactly this server name because our SSL is issued for *.sgcpanel.com . If you connect by IMAPs with any other server name, there will be an SSL warning that the certificate does not match the host. This warning is not fatal but it will pop up you every time you open your email client. 2. For GoGeek plans: The SSL is issued for *.siteground.biz , so you need to use the server name of the GoGeek server where your account is hosted - XXX.siteground.biz. For example, if you are hosted on m05.siteground.biz, you need to set m05.siteground.biz as your IMAPs server. Once you find your IMAPs server name, open Mail and go to Mail > Preferences. There find your email account, click on it and follow the steps below: 1. In the Account Information tab set Incoming Mail Server to your IMAPs server . 2. In the Advanced tab check Use SSL . 3. To apply the changes click ‘ OK ‘ at the bottom. From this point on you will be checking your email securely using…

How to log in to an account via SSH in Mac OS?

All you need to do to initiate an SSH connection in Mac OS is start your Terminal and execute the following command: user@localhost: ssh USER@HOST_NAME -pPORT USER - the user for which you want to establish the SSH connection. If your account is hosted by SiteGround, this will be the same username as the one you use to log in to your cPanel. HOST_NAME (or IP address) - here you should enter the host/IP of the server to which you wish to connect; PORT - the port for the connection; Press "Enter" and you will be asked for the password for USER . Type the password and press "Enter" again. You will be successfully logged in. SiteGround customers can find more information on how to use SSH with their accounts at the links below: How to log in to my Cloud hosting/VDS via SSH in Mac OS? How to log in to my dedicated server via SSH in Mac OS? How to log in to my SiteGround shared account via SSH in Mac OS? …

How to install and configure FileZilla on Mac OS?

  FileZilla is a free FTP client which is available for most of the popular operating systems including MAC OS. In order to use this FTP client on your MAC you should follow these steps: 1. Download FileZilla to your local computer 2. Install the client 3. Specify your FTP login details 4. Connect to your FTP account on the server 1) The installation package of FileZilla can be obtained from the official website of the application . When you open the above URL, click the file designated for the processor in your computer (newer Macs use an Intel processor). 2) In case the installation does not start automatically, locate the FileZilla_[version number]_tar.bz2 file on your computer and double-click on it. Following the installation instructions, you will be asked to agree to FileZilla's general public license, then choose options and a location for your FileZilla files. When you have completed the last step, click the " Install " button to install FileZilla on your computer. When installation is complete, click the " Close " button. 3) The login details which you should use for connecting to your main FTP account are the following: FTP server name : enter your domain name here or the name of the hosting server where your account resides (e.g. siteground200.com) FTP username : your cPanel username FTP password : your cPanel password mode : passive 4) When you're finished entering your settings, connect to your account by clicking the " Quickconnect " button in your FileZilla toolbar. When you connect successfully, you'll see a note in the status area at the top of your screen indicating that you are connected. The files and folders on your own computer will appear in the "Local Site" pane on the left side of your screen. Your Web Hosting account files and folders will appear in the "Remote Site" pane on the right. You can now transfer files and folders between your local computer and your hosting account by dragging them from the left pane to the right.…

How to manage e-mails with attachments with Mac Mail?

By default, Mail stores the attachment files in your e-mails, even if you have downloaded them somewhere else on your computer. If you have large attachments, this could cause inconvenience. In addition, this will unnecessarily increase the size of your mail box. Browsing for mails with attachments, however, can be a difficult task. Fortunately, there is a quick workaround for this issue. In your Mail application select Mailbox > New Smart Mailbox . When the new mailbox screen opens name it Mails with attachments for example. Next, select Contains Attachments from the pop-up menu and click OK. The newly created mailbox will contain a convenient list of all e-mails with attachments. You can sort this list by size or by date in order to remove the obsolete messages from your mail box. In addition, you can remove the attachments from numerous messages by holding down the shift key and clicking on Message > Remove attachments . --> This video requires a more recent version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here . --> …

How to Sort Bookmarks in Safari Alphabetically

The Bookmarks tool in your Safari browser gives you a variety of options - you can add, remove, organize in groups, etc your bookmarks. Unfortunately, it lacks one very useful option - you cannot sort your bookmarks alphabetically. There is, however, a workaround for this issue that still allows you to sort bookmarks in Safari alphabetically. First, drag the bookmarks folder to your Desktop. Switch to the Finder and open the folder. Choose the List view (View -> List) and then close the window. Once you have done that, you should drag the folder back to the Bookmarks window of Safari. If you browse to the newly added folder, you will note that it is sorted alphabetically now. The old, unsorted folder, however, will be still present in your Bookmarks window. Therefore, you can select it and press the delete key. You should delete the folder from the Finder too. You should bear in mind that you can use this trick to sort your bookmarks only alphabetically. If you select any other sorting criteria in the Finder, your bookmarks will not be displayed in that order in…

My MAC Mail stalls occasionally

Sometimes the e-mail client on MAC computers tends to stall. The best way to fix this issue is to restart it.   However, you do not need to restart the entire computer. If the program has stalled, or seems to be working very slow, choose Window: Activity . This will display a list of the tasks that the Mail application is performing.   Just click on the stop-sign icon next to your task to stop it. Once you have done that, you can start your e-mail client again.…

How to synchronize the Junk email settings in MAC Mail?

The Mail application on your MAC has a built-in engine to determine which message is spam and which is not. Each time you mark e-mails as spam or not, your application gets "smarter" and will filter your mails better. This can be a long process and if you have spent some time doing that, it could be inconvenient to start the process all over again if you have to use a new MAC. Therefore, you can copy the settings from your "trained" MAC to the new one. On the computer that you have already specified your mail rules in, you should go to your userfolder/Library/Mail and find the LSMMap2 file. In this file, Mail stores the junk mail training data. On your new MAC, you should first quit Mail. Then navigate to the same folder and replace the current LSMMap2 file with the one from your other computer. You can use any available transportation means for the transfer, from a local network to e-mail. When you have the file moved, you should start the Mail application. Now it will have the same junk mail settings as on your previous MAC.…

How to import Outlook contacts into the MAC Mail application?

To import your contacts from an Outlook application to the Mail program on your MAC you should follow the easy steps below: 1. Export your Outlook contacts into a CSV (Comma Separated Values) file. 2. Start the Address book. 3. Select File > Import  from the Address Book application menu. 4. Locate the previously exported file and double click on it. 5. Select the " Ignore first card " option. 6. Click on " Do not import " in the Address Book column's corresponding field. 7. Select the appropriate columns Email(work), Email(home) or Email(other) and click…

How to manage old e-mails with Mac Mail?

It is very useful to auto-remove the old messages from your trash. By doing this, you do not have to regularly clear the trash of your Mail application. This feature can be enabled by following these easy steps: 1. Select Mail > Preferences... from the menu. 2. Click on the Accounts category. 3. Select the account whose Trash folder you want to configure. 4. Click on the Special Mailboxes tab. 5. Make sure "Move deleted messages to a separate folder " (for POP3 accounts) or " Move deleted messages to the Trash mailbox " option (for IMAP accounts) is selected. 6. Next, select One month/week/day old into the " Erase deleted messages when: " field. 7. Close the dialog and save the changes. Now, your trashed mails will be automatically removed after they reach the selected age. --> This video requires a more recent version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here . --> …

How to generate an SSH key pair in Mac OS?

You can generate a key in Mac OS using the ssh-keygen command. You should run it in Terminal. You will be asked for a file in which the key should be saved to and for a passphrase (password) for the key: [crayon-584c7e920b910453291297/] [crayon-584c7e920b91d426869400/] This will create a private key written to ~/ id_dsa and a public key written to ~/ id_dsa.pub . The passphrase is used to protect your key. You will be asked for it when you load your key. You can do that using the following command: ssh-add ~/id_dsa…