FTP Howtos & Issues (53 Articles)

Recommended FileZilla settings

If you experience any issues when uploading/downloading files with FileZilla, make sure you set the following recommended options in its configuration: 1. From Edit -> Settings -> Connection -> FTP -> tick Passive (recommended). 2. From Edit -> Settings -> Connection -> FTP -> tick Allow fall back to other transfer mode on failure. 3. […]

FTP Not Working – How to Fix FTP problems

There are many different reasons for FTP issues - incorrect login details, Internet connection problems, etc. The first thing, you need to do is to get the exact error message your FTP Client or the browser you're using for the connection returns. Check out these articles for detailed information on the different FTP problems you […]

How to Connect to FTP Using FileZilla on Windows

FileZilla is a free FTP client which is available for most of the popular operating systems including Windows and Mac OS. In order to use this FTP client on your PC, you should follow these steps: Download FileZilla to your local computer Install the client Specify your FTP login details Connect to your FTP account […]

How to FTP

You can connect to your account via FTP either by using a browser or your favourite FTP client. Check out the following articles for more information on that matter: How to Connect to FTP via Web Browser How to Use CyberDuck to Connect to FTP on your Mac How to Use FIleZilla to Connect to […]

How to edit hidden/system files?

Under Linux, the files starting with dot (.) are hidden system files. An example for such a file is .htaccess. They can be edited in two ways: 1. Access the file with File Manager - open cPanel -> File manager or Legacy File Manager. After you click on the selected icon, a popup window will […]

How to establish a SFTP connection to your hosting account with FileZilla

In this knowledge base article are listed the steps which should be completed in order to establish a SFTP connection to your hosting account with the FileZilla FTP client: 1. Open your cPanel -> SSH/Shell Access and generate new SSH key pair: http://www.siteground.com/tutorials/ssh/ssh_cpanel.htm 2. After you have generated your SSH key pair click on the […]

FTP Setup

FTP (File Transfer Protocol) is a fast and convenient way to transfer files over the Internet. That is why many webmasters use FTP for uploading their websites files on their hosting accounts. In this article you will find useful tutorials how to setup your FTP connection to safely and fast your transfer files: FTP connection […]

FTP Connection – How to FTP to your Account

To establish an FTP connection and access your account, there are several things you need to know: The FTP server hostname - usually, this is your domain name. In addition, you can access your account directly via your server IP (this eliminates domain resolving issues); Your FTP login details - if your account is hosted […]

How to use FTP for file download

FTP is not widely used for file download due to several reasons: It requires specific software or using specific protocol (ftp) in the web browser URL.  You need to use FTP login details or alternatively Anonymous FTP.  If using Anonymous FTP everyone can gain access to your FTP directory. As a whole by default it […]

Secure FTP Connection

In order to keep up with the latest security standards, SiteGround provides a secure FTP solution over SSL on all shared servers. How to establish an FTP connection over SSL? If you need a secure FTP connection over SSL, you should use the FTPES protocol (FTP over explicit TLS/SSL). Unlike FTPS (FTP over implicit TLS/SSL), […]

How to check the log of my FTP client?

The FTP log can be very useful when you troubleshoot connectivity or other issues with your FTP account. It keeps track of each FTP command that you execute and the server response. Therefore, it is good to know where to locate the log for your FTP connection. Below you can find detailed information on how […]

FTP Port 21 – How to Check if Blocked

The default TCP port for FTP connection is port 21. Sometimes the local Internet Service Provider blocks this port and this will result in FTP connection issues. Here's how to, depending on your OS, check whether your ISP blocks port 21: Check FTP Port 21 with a Windows OS Click on the Start menu button, […]

FTP error: ‘Impossible to connect to the server’

The most probable reason for getting this error: Impossible to connect to the server when trying to log in to an FTP account is a missing home folder for the FTP account. The solution is very simple - you have to recreate the home folder for the FTP account. Then you should be able to […]

SiteBuilder Process FTP Upload error?

When you try to batch upload large amount of pictures in your SiteBuilder, you may encounter the following error message: Status: 503 Content-Type: text/html; charset=ISO-8859-1 Error: 'Site Builder service did not respond - Please try again later' at PERL2EXE_STORAGE/CGI/Carp.pm line 314, line 1362. This error appears when you try to batch upload too many pictures […]

How to connect to FTP with a web browser

There are a few ways to connect by FTP to a host. One of the easiest ways is to use Internet Explorer as an FTP browser. In order to connect by FTP, you just need to use the following address: ftp://YourFtpUser:YourFtpUserPassword@yourdomain.com However, if your FTP user to connect is similar to user@yourdomain.com then you will […]

How to upload content using Microsoft Publisher?

Open Microsoft Publisher and go to File -> Publish to the web. First you would have to set your default FTP location. For this purpose click on "Add/Modify FTP Locations" from the Save in drop-down list. In the text box "Name of FTP site", enter your domain name. In "Log on as" specify your cPanel […]

Where to upload the index.html file for my site?

The index.html file for your site should be uploaded to the public_html directory. That's how visitors will see it when visiting your site. For detailed instructions on how to upload your files you can check our FTP tutorial. FTP is easy to set up and work with when you have the right host to support […]

Are there any FTP statistics?

Yes, FTP statistics are available and can be found in Cpanel, Webalizer Ftp in the Stats box. FTP is easy to set up and work with when you have the right host to support you. Check out what SiteGround’s FTP hosting offers and sign up for our services so you could rely on expert FTP […]