cPanel Emails (9 Articles)

Filter Test in cPanel shows error 503

The option to test your mail filters created in cPanel does not work properly and shows this error:   This is a known issue with the Filter Test functionality that can be safely ignored. The best way to test a filter is to send a proper email that would match the filter's…

How to transfer email accounts and messages between cPanel servers?

If you want to transfer the email accounts and messages for a domain from one server to another, you can easily do this by completing two simple steps. Let's call the domain mydomain.com for example. Make sure that you have an account with the mydomain.com domain or the domain is added as Parked or Addon in cPanel at the destination server. 1. Open your preferred FTP client, connect to the hosting account where the email accounts/messages currently are and navigate to the etc / sub folder. There you will see a folder named mydomain.com or the name of the domain you want to transfer the messages for. Download this folder anywhere to your local PC. This folder contains the email accounts associated with the corresponding domain. Now connect with your FTP client to the server where you want to transfer the accounts/messages. Navigate again to the etc / sub folder and upload the previously downloaded mydomain.com folder. With this, the transfer of the email accounts is completed. The last step is to transfer the email messages. Before proceeding with step 2, remove or rename the downloaded mydomain.com folder on your local PC. 2. Simply repeat the process from step 1, but this time navigate to the mail / sub folder of the account where the messages are stored, download mydomain.com to your local PC, connect to the other account where you want to transfer the messages and upload the folder mydomain.com to the mail / sub folder of the destination account. With this, the transfer of your email accounts and messages is completed. You should be able to open cPanel > Email accounts of the destination account and see the email accounts for mydomain.com…

cPanel does not allow me to add the last dot when entering new MX records

When you use the SiteGround cPanel MX entry tool for adding custom MX records to your domain name, the final "." will be added by default. Thus it does not have to be entered manually. For example, when adding Google MX records in the tool you should only add ASPMX5.GOOGLEMAIL.COM as MX record and it will be properly set according to Google requirements. …

How can I increase my e-mail quota?

You can set different values for your e-mail quota by logging in cPanel and going to Email Accounts tool. Next to each account, there is a button called Change Quota . Currently the following email quota limits are set per email account: 1. For Shared servers , depending on the plan you use: StartUp - 2000MB per email account GrowBig - 4000MB per email account GoGeek - 6000MB per email account 2. Dedicated servers and Cloud servers  - unlimited You cannot set quota which is bigger than the applied limit for the corresponding account…

I can not create mail accounts.

Before reporting a problem with creating mail account please read carefully our mail tutorial . If our tutorial does not help please post a support ticket by going to Customer Area -> Support -> Open a Support Ticket -> Technical Issues …

What is a Catch-all mail box?

The Catch-all mail box receives all messages which would be otherwise rejected because the receiver does not exist. Fore more information about the Catch-all mail box please check our tutorial: http://www.siteground.com/tutorials/email/catch_all_email.htm …

How to create custom mail filters

You can create custom mail filters from Cpanel -> Mail -> E-mail Filtering. For detailed instructions please check our tutorial: http://www.siteground.com/tutorials/email/email_filtering.htm …