How do I cancel my hosting account?

Account cancellation requests are processed directly through your SiteGround Customer Area.

Please log in to your Customer Area, go to the Billing section and click on Billing - Cancellation. Follow the steps to request and confirm your account cancellation.

If you choose to cancel your account immediately, we strongly recommend that you back up the files you need before your final confirmation.

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  1. Reply June 30, 2015 / 08:46 Praveen AsokSiteGround Team

    Dear Siteground:

    I have a hosting account. I want to cancel the hosting and continue with the domain name. How do I do that.

    Praveen Asok

    • Reply June 30, 2015 / 11:40 Hristo PandjarovSiteGround Team

      Please, contact us via the Live Chat link on top of the site. My colleagues will assist you happily 🙂

  2. Reply September 1, 2015 / 13:44 ChitraSiteGround Team

    Dear siteground,
    I need to change my domain name only, keeping old blog content same, along with WordPress settings and other settings same. How can I do that. I have registered new domain name in godaddy. Please let me know.

    • Reply September 1, 2015 / 14:32 escalationsSiteGround Team

      I would suggest you contacting our support team directly via the help desk under your user area so that you can have all your questions addressed. The inquiry itself as you have stated it is not completely clear. WordPress is domain dependent application and if you plan to change the domain name for it, the settings should be modified. All content will remain intact, but will be accessed on URLs with the new domain you have set. Detailed instructions how to change the WordPress URL can be found in our tutorial here:

  3. Reply May 14, 2016 / 02:25 Ken Weill LumacadSiteGround Team

    When a hosting account is cancelled, do you refund in full (when hosting is less than 30 days) ?

    • Reply May 14, 2016 / 07:51 Ivan StefanovSiteGround Team

      Ken, according to SiteGround Terms of Service 30 day Money Back Guarantee applies to all shared hosting plans.

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