I am getting “Rejected by the server because it does not allow relaying” error on my iPhone

The error is present when the Outgoing SMTP server email settings (hostname, username and password) aren't properly configured on your device.

If you are a SiteGround customer you can find your email settings in cPanel, under -> Email Accounts -> More -> Configure Email Client.

Next, you will need to access your iPhone and navigate to:

  • Settings -> Mail.
  • Go to Account -> Outgoing Mail Server and select SMTP.
  • Select your Primary Server.
  • Fill the Outgoing server Host name, your email address (e.g. john@yourdomain.com) as Username and place the email password accordingly.
  • Tap Done to save your changes.

Note: In case you don't know your email password you can change it from your cPanel -> Email Accounts -> Change Password.

Setting up your email is easy when you have the right host by your side. If you need a reliable partner to help you resolve email issues and provide expert support, check out our email hosting services.