SiteGround's philosophy applies in full force to our server technology and setup. We hand-pick our hardware ourselves and customize it with innovative solutions to craft a highly-efficient server architecture. Multiply this by our unique software optimizations and you get a hosting environment other providers never thought possible.
Using the latest hardware is crucial but is not enough. Server performance can be significantly improved by playing around with different configurations. That is why, as true geeks, our Dedicated Server Operations team are devoted to testing and tweaking improvements in the server architecture that bring out the best results.
Once we've found the best performing configuration, we are not satisfied to use it only for the servers we set up from then on. We make the effort to get the best for our loyal customers too. We regularly upgrade hardware thoroughly, transferring existing accounts to the latest configuration. No other team can move accounts around faster and more seamlessly than us.
We keep on-site replacement parts for every model of server hardware in operation to facilitate immediate reaction in the event of a hardware issue. In the rare cases requiring the information to be transferred to a new machine, we are among the very few hosting companies who keep whole spare servers at hand, installed, plugged and ready to go in a matter of minutes to drastically minimize reaction time.
We were the first to implement a unique mechanism that isolates server accounts from each other. In effect, our isolation technology prevents a single vulnerable account from affecting the whole server. This revolutionary approach makes our shared hosting environment as secure as the much more expensive dedicated solutions.
Popular server software like Apache, PHP, Exim, etc. is a regular target of hacker attacks. In the event of a vulnerability, most providers wait for the software’s developers to patch the software. We proactively monitor and detect security exploits, but also write our own patches to fix vulnerabilities immediately instead of waiting and putting our clients at risk.
What's worse, many providers fail to update their software even when an official fix is released. Our regular benchmark tests with other providers often show a disturbing number of them using outdated software. We make sure we're always running the latest version of the software on our hosting servers, keeping our clients safe from the countless vulnerabilities of an outdated software version.