Join Our Team

Every day we look to push the boundary and provide services that wow our customers. Whether you are interested in customer service, an IT expert, a web designer, or a marketing expert we have place for you to unfold your talent and passion.

  • 12 Years In Business

  • 400+ Awesome Co-workers

  • 6 Office Locations

The Perks

We take just as good care of our employees as we do of our clients. We believe that happy employees lead to happy customers, that's why we offer all kinds of perks to motivate and inspire our staff.

Spacious workspaces and a 100-person conference room that doubles as a mini tennis court.

A 120 sq. meters game room.

Yearly outstanding achievement awards.

Company organized vacations.

Fully stocked kitchens with fruit and healthy snacks for pop-up meetings. Also Monday breakfasts to chase away morning blues.

Happy Fridays with reduced working hours and much more!

All new recruits go through an extensive training session before starting to work full-time.

Check Out The Open Positions

Customer Service And Sales Director

Remote, anywhere in the world

SiteGround is a hosting company operating in a highly commoditized and competitive industry. The one thing that has consistently kept us apart and ahead of our competitors is the quality of our customer service. The bigger we grow and the more international our team becomes, the bigger the need to hire a Customer Service and Sales Director who will lead our customer service team of 200+ professionals to be more efficient while growing more and more distributed, without compromising the focus on customer satisfaction. If you are up for the challenge and you are willing to work remotely or relocate to Bulgaria to work from one of our offices, send us your CV!

Your Responsibilities:

  • - Set the vision and performance standards for a high quality customer service;
  • - Manage all customer service and sales representatives, onboard new ones and ensure the successful growth of the team;
  • - Evaluate and manage the team and its individual members to ensure their high quality of work;
  • - Create procedures and organize work schedules to ensure fast and efficient delivery of service;
  • - Craft training programs to increase the expertise of the team members;
  • - Collect feedback from clients regarding product and service and push for improvements across the company;
  • - Guide and supervise the Customer service supervisors and ensures that their management practices comply with the highest professional standards;
  • - Create a unique culture of engagement on site, driving high work morale, low attrition and healthy employee relationships.

Our Expectations:

  • - At least 5 years of experience as a Customer Service Manager or higher in a multinational environment;
  • - Experience in building and leading teams;
  • - Good problem-solving skills bundled with high emotional intelligence;
  • - Vision for delivering a high quality service and customer satisfaction;
  • - Excellent command of English;
  • - Ability to comfortably work in a fast-paced and constantly changing environment;
  • - Willingness to relocate to Bulgaria or work remotely.
  • - Experience in the IT industry is an advantage.

What We Offer:

  • - Work in a team of passionate and self-motivated professionals;
  • - Competitive salary with end-of-year performance bonuses;
  • - Friendly company culture built entirely around people's happiness;
  • - Great opportunity for personal and professional growth;
  • - Generous relocation package in case relocation is chosen;
  • - Company benefits such as laptop, phone, and more.

If this sounds like something you'd be interested in, we'd love to hear from you!

Please note: Due to the large number of application that we receive, only shortlisted candidates will be contacted for further steps.

Customer Service Representative with Italian and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • - Prompt and professional online communication with our customers;
  • - Troubleshooting and solving technical problems for our customers;
  • - Helpful and knowledgeable assistance to customers with their website maintenance;
  • - Ensuring tasks and client requests are handled properly in a timely manner;
  • - Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • - Fluent written Italian;
  • - Fluent written English;
  • - Strong communication skills;
  • - Great attention to detail;
  • - Must possess strong problem solving and analytical skills;
  • - Able to comfortably work in fast-paced and constantly changing environment;
  • - Good time management and multitasking skills;
  • - Willingness to learn, work and develop your potential;
  • - Ability to work independently as well as in cooperation with our team;

Advantages:

  • - Previous experience in the customer service field;
  • - Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • - Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • - Great opportunity for personal and professional growth through active mentoring by your teammates;
  • - Young and diverse team of passionate and self-motivated professionals;
  • - Friendly company culture built entirely around people's happiness;
  • - Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • - Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • - Carefully designed office environment to stimulate your productivity;

If this sounds like something you'd be interested in, we'd love to hear from you!

Please note: Due to the large number of application that we receive, only shortlisted candidates will be contacted for further steps.

Customer Service Representative with German and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • - Prompt and professional online communication with our customers;
  • - Troubleshooting and solving technical problems for our customers;
  • - Helpful and knowledgeable assistance to customers with their website maintenance;
  • - Ensuring tasks and client requests are handled properly in a timely manner;
  • - Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • - Fluent written German;
  • - Fluent written English;
  • - Strong communication skills;
  • - Great attention to detail;
  • - Must possess strong problem solving and analytical skills;
  • - Able to comfortably work in fast-paced and constantly changing environment;
  • - Good time management and multitasking skills;
  • - Willingness to learn, work and develop your potential;
  • - Ability to work independently as well as in cooperation with our team;

Advantages:

  • - Previous experience in the customer service field;
  • - Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • - Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • - Great opportunity for personal and professional growth through active mentoring by your teammates;
  • - Young and diverse team of passionate and self-motivated professionals;
  • - Friendly company culture built entirely around people's happiness;
  • - Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • - Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • - Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: Due to the large number of application that we receive, only shortlisted candidates will be contacted for further steps.

Customer Service Representative with French and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • - Prompt and professional online communication with our customers;
  • - Troubleshooting and solving technical problems for our customers;
  • - Helpful and knowledgeable assistance to customers with their website maintenance;
  • - Ensuring tasks and client requests are handled properly in a timely manner;
  • - Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • - Fluent written French;
  • - Fluent written English;
  • - Strong communication skills;
  • - Great attention to detail;
  • - Must possess strong problem solving and analytical skills;
  • - Able to comfortably work in fast-paced and constantly changing environment;
  • - Good time management and multitasking skills;
  • - Willingness to learn, work and develop your potential;
  • - Ability to work independently as well as in cooperation with our team;

Advantages:

  • - Previous experience in the customer service field;
  • - Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • - Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • - Great opportunity for personal and professional growth through active mentoring by your teammates;
  • - Young and diverse team of passionate and self-motivated professionals;
  • - Friendly company culture built entirely around people's happiness;
  • - Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • - Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • - Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: Due to the large number of application that we receive, only shortlisted candidates will be contacted for further steps.

Customer Service Representative with Spanish and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • - Prompt and professional online communication with our customers;
  • - Troubleshooting and solving technical problems for our customers;
  • - Helpful and knowledgeable assistance to customers with their website maintenance;
  • - Ensuring tasks and client requests are handled properly in a timely manner;
  • - Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • - Fluent written Spanish;
  • - Fluent written English;
  • - Strong communication skills;
  • - Great attention to detail;
  • - Must possess strong problem solving and analytical skills;
  • - Able to comfortably work in fast-paced and constantly changing environment;
  • - Good time management and multitasking skills;
  • - Willingness to learn, work and develop your potential;
  • - Ability to work independently as well as in cooperation with our team;

Advantages:

  • - Previous experience in the customer service field;
  • - Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • - Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • - Great opportunity for personal and professional growth through active mentoring by your teammates;
  • - Young and diverse team of passionate and self-motivated professionals;
  • - Friendly company culture built entirely around people's happiness;
  • - Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • - Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • - Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: Due to the large number of application that we receive, only shortlisted candidates will be contacted for further steps.