Webinar Questions

What's the best way to test your website speed?
The best way to test your site is to use at least 2 different tools and then compare the results. The following Google/Yahoo tools are perfect for the job:

Is my website loading speed affected by the web root folder location of my domain name? 
The web root folder for your domain name does not affect your website’s loading speed. If you have several websites you can create separate folders for your sites. It is up to you to choose the setup that is suitable for your needs.

I have a Joomla site on another web host that is running under an older version of Joomla. It seems that I can't just carry that to SiteGround and run it under the current version of Joomla. What is the best way to accomplish this?
In fact, you can. We offer free Joomla migration so our team can transfer your existing website as is, and then upgrade it to the most recent Joomla version.

Where are SiteGroud servers located?
We have Data Centers in Chicago, Amsterdam and Singapore. For more details about our network and connectivity setup check the following link:


Are all SiteGround speed and performance optimizations available for resellers too?
Yes, the CDN and SuperCacher tools are available for reseller accounts. You should be able to see the tools when you access your hosting accounts.

Will moving to dedicated or virtual private server improve website speed? 
The speed of your website mainly depends on the server setup. This means that an optimized shared server can be faster than a VPS or even a dedicated server. That being said, you should migrate to a dedication solution only if you are sure that the new server will offer the same server level optimizations.

Why aren't Joomla gzip and Joomla cache enabled by default in the Joomla admin? What is the down side?
Compression is not enabled by default because some web servers do not have mod_gzip installed. In addition, some old web browsers do not support compression. The Joomla! cache is disabled by default because during the development stage moderators and administrators usually want to check the changes and this means that they have to constantly clear the Joomla! cache.

Do I have to clear the cache to see my edits every time I edit the page if the Joomla system-cache plugin is enabled?
Yes, you should clear the cache to make sure that the new versions of your pages are displayed on your Joomla! front page.

What is your recommendation regarding browser cache setting in the Joomla system-cache plugin?
It is recommended to enable the "Use Browser Caching" option only if you have static pages and visitors would return to pages while browsing your site. In addition, some old web browsers do not properly clear the local cache and in such cases your visitors will see outdated content. Please note that the Joomla! site itself will not be optimized because the server setup remains the same. To really speed up your site, use the "Conservative Caching" option, so that cache will be saved on your server and all visitors will see the cached content from the server.

Is it recommended to move the Joomla system-cache plugin in the last position?
Sometimes when the System Cache plugin is enabled other plugins do not work as expected. For example, JS drop-down menus or sliders may not work at all. If this happens on your end then it is a good idea to move the cache plugin to the last position. This way plugins that need to process code will be able to do this and the cache plugin will not cache elements that have to be excluded from the cache. All in all, do not change the position of the System cache plugin if everything works as expected.