19 Apr


Webinar Questions

What’s the best way to test your website speed?
The best way to test your site is to use at least 2 different tools and then compare the results. The following Google/Yahoo tools are perfect for the job:

Is my website loading speed affected by the web root folder location of my domain name? 
The web root folder for your domain name does not affect your website’s loading speed. If you have several websites you can create separate folders for your sites. It is up to you to choose the setup that is suitable for your needs.

I have a Joomla site on another web host that is running under an older version of Joomla. It seems that I can’t just carry that to SiteGround and run it under the current version of Joomla. What is the best way to accomplish this?
In fact, you can. We offer free Joomla migration so our team can transfer your existing website as is, and then upgrade it to the most recent Joomla version.

Where are SiteGroud servers located?
We have Data Centers in Chicago, Amsterdam and Singapore. For more details about our network and connectivity setup check the following link:


Are all SiteGround speed and performance optimizations available for resellers too?
Yes, the CDN and SuperCacher tools are available for reseller accounts. You should be able to see the tools when you access your hosting accounts.

Will moving to dedicated or virtual private server improve website speed? 
The speed of your website mainly depends on the server setup. This means that an optimized shared server can be faster than a VPS or even a dedicated server. That being said, you should migrate to a dedication solution only if you are sure that the new server will offer the same server level optimizations.

Why aren’t Joomla gzip and Joomla cache enabled by default in the Joomla admin? What is the down side?
Compression is not enabled by default because some web servers do not have mod_gzip installed. In addition, some old web browsers do not support compression. The Joomla! cache is disabled by default because during the development stage moderators and administrators usually want to check the changes and this means that they have to constantly clear the Joomla! cache.

Do I have to clear the cache to see my edits every time I edit the page if the Joomla system-cache plugin is enabled?
Yes, you should clear the cache to make sure that the new versions of your pages are displayed on your Joomla! front page.

What is your recommendation regarding browser cache setting in the Joomla system-cache plugin?
It is recommended to enable the “Use Browser Caching” option only if you have static pages and visitors would return to pages while browsing your site. In addition, some old web browsers do not properly clear the local cache and in such cases your visitors will see outdated content. Please note that the Joomla! site itself will not be optimized because the server setup remains the same. To really speed up your site, use the “Conservative Caching” option, so that cache will be saved on your server and all visitors will see the cached content from the server.

Is it recommended to move the Joomla system-cache plugin in the last position?
Sometimes when the System Cache plugin is enabled other plugins do not work as expected. For example, JS drop-down menus or sliders may not work at all. If this happens on your end then it is a good idea to move the cache plugin to the last position. This way plugins that need to process code will be able to do this and the cache plugin will not cache elements that have to be excluded from the cache. All in all, do not change the position of the System cache plugin if everything works as expected.

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Author: Hristo Pandjarov

Product Development - Technical

Enthusiastic about all Open Source applications you can think of, but mostly about Joomla and WordPress. Add a pinch of love for web design, new technologies, search engine optimisation and you are pretty much there!

Comments (6):

  1. Michel Ollivier says:

    I am using joomsef 4 in a multilanguage configuration. How do I have to configure joomla to avoid my website to slow down?

    • anju srivastava says:

      joomla website is very easiest way to built website in joomla,to slow your website down please remove all waste artlcles or other language.

    • Daniel Kanchev says:

      Hi Michel,

      The issue with the JoomSEF extension is that it generates many queries towards your Joomla! SQL database. A new query is generated every time a non-SEF URL should be converted to SEF. To speed up your site you can enable the JoomSEF URLs Cache. For more details check this link:


      The latest JoomSEF version is 4.4.1 and it is faster than the previous releases. Thus, always make sure that you are running the latest version of the extension.

  2. Mike Pritchard says:

    Hi Daniel & Hristo,
    I tried the things suggested here and now my website doesn’t work right and I can’t fix it. I undid all my changes and cleared all my caches and it still doesn’t work right.


    Process I tried:
    Enabled system cache plugin, and changed order, moving to bottom of list. (now disabled and returned)
    In Global Config /System Cache Settings – set to On Conservative Caching (returned to off)
    In Global Config/Server changed Gzip Page Compression to on (off now)

    CSS looks great in firebug, but roksprocket at top of page, 2nd and 3rd tabs are not displaying correctly.

    You see doubled text at bottom of area, just above the “read more” button.

    First part is span class= visible-large the second part is span class= visible-desktop but both show in large AND desktop views. I tried doubling the class using visible-large hidden-desktop but that is not working now.

    All worked fine before testing caching. All cache settings have been returned to normal. Cleared cache in joomla, template, advanced less compiler button and purged expired cache.

    This is a rocketlauncher install, I built first on my local computer then installed remotely about 2 months ago. Was working fine until now. I tried renaming both css folders on remote install, uploading css folders from local install, checked cache folder and cleared browser cache. Nothing helped.

    Do you have any idea what the problem could be? All components are the most recent, Joomla 3.03
    Gantry v4.1.9
    Leviathan Template v1.1

    Let me know if you have any ideas.

    • Daniel Kanchev says:

      Hi Mike,

      I checked your site and I was able to recreate the problem on my end. Unfortunately, I can’t resolve the issue without access to your Joomla! files and MySQL database.

      I believe that the problem has something to do with the Gantry Cache settings. My advice is to access your Joomla! administrative area and then go to Template Manager -> Your Gantry/RocketTheme Template -> Gantry Cache. Clear the cache and check your site again. You can also disable the Gantry Gzipper as well.

      If the issue is not resolved you can restore the site from a backup. If you have any other questions or comments you can send me an email to daniel.k@siteground.com.

      • Mike Pritchard says:

        Thanks Daniel,
        I had already cleared the gantry cache and checked the cache folder to be sure it was clear.

        If I don’t get it resolved soon I may email you.