Our Top Customer Care Rep in March

This month we present to you Nikola Nikolov – our customer care rep who achieved the highest customer satisfaction rate in March. His formula for success is simple – set a goal, follow through and add generous doses of coffee. During spring, if he is not immersed in a fantasy book, he can be spotted playing basketball outside. Find out more about Nikola in his interview!

Customer-Care-Rep-Interview-March17
Iskra Rasheva

Marketing Project Manager

Iskra cares about making customers happy and looks for ways to improve the digital content they see and the interactions they have with our platforms. A charming feature she has is her passion for bugging developers and designers until every bug is fixed.

Community

Comments ( 6 )

lorent

Mar 29, 2017

Hello! This is great to reward the best employe because it will be good for his motivation! Thanks!

Reply

Larry Andrus

Apr 04, 2017

Congratulations Nikola, I have found SiteGround to have the very best customer service that I have come across either virtual or physical. To be honoured for being the top in such a great group is a real accomplishment. All the best with the guitar and the gym :) Best Regards, Larry (A very happy customer)

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Yves

Apr 06, 2017

I've had the pleasure to get support from Nikola. He fixed my problem quickly, guiding me through all the steps to follow. I'm glad he is featured in this blog post.

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Jan van den Berge

Apr 07, 2017

Congrats Nikola!

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Michael

Apr 07, 2017

You helped us out a couple of times and for me you were the representation of a support team which does really an extraordinary job. So glad that Siteground found a way to honor on top of it individual achievements. Keep up the good work and all the best also for reaching your personal goals Michael (another very happy customer ;)

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Washington Almeida

Apr 19, 2017

Congrats to Nikola and everyone else from Siteground support. I found this to be the best support online there is. Great stuff guys!

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