Our Top Customer Care Rep in March


This month we present to you Nikola Nikolov - our customer care rep who achieved the highest customer satisfaction rate in March. His formula for success is simple - set a goal, follow through and add generous doses of coffee. During spring, if he is not immersed in a fantasy book, he can be spotted playing basketball outside. Find out more about Nikola in his interview!

Customer-Care-Rep-Interview-March17

Marketing Project Manager

Iskra cares about making customers happy and looks for ways to improve the digital content they see and the interactions they have with our platforms. A charming feature she has is her passion for bugging developers and designers until every bug is fixed.

6 Comments

  1. Reply March 29, 2017 / 13:04 lorentSiteGround Team

    Hello!
    This is great to reward the best employe because it will be good for his motivation!
    Thanks!

  2. Reply April 4, 2017 / 14:12 Larry AndrusSiteGround Team

    Congratulations Nikola,
    I have found SiteGround to have the very best customer service that I have come across either virtual or physical. To be honoured for being the top in such a great group is a real accomplishment.
    All the best with the guitar and the gym 🙂

    Best Regards, Larry (A very happy customer)

  3. Reply April 6, 2017 / 17:26 YvesSiteGround Team

    I've had the pleasure to get support from Nikola. He fixed my problem quickly, guiding me through all the steps to follow. I'm glad he is featured in this blog post.

  4. Reply April 7, 2017 / 10:30 Jan van den BergeSiteGround Team

    Congrats Nikola!

  5. Reply April 7, 2017 / 11:52 MichaelSiteGround Team

    You helped us out a couple of times and for me you were the representation of a support team which does really an extraordinary job. So glad that Siteground found a way to honor on top of it individual achievements.
    Keep up the good work and all the best also for reaching your personal goals
    Michael (another very happy customer 😉

  6. Reply April 19, 2017 / 13:30 Washington AlmeidaSiteGround Team

    Congrats to Nikola and everyone else from Siteground support. I found this to be the best support online there is. Great stuff guys!

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