Our Top Customer Care Rep in July

With the recent World Cup finals, we couldn’t be happier that namely Steliyan is our Top Customer Care representative for July. Before joining the SiteGround team, Steliyan played professional football for most of his life. See what helped him get close to 99% client satisfaction rate this month and what useful tools he recommends to website owners. 🙂

Our Top Customer Care Rep in July 2018

Marketing Expert

Ilina is one of the SiteGround story tellers. She is passionate about reading and writing and is helping us share what is going on at SiteGround. Some other of her passions are traveling, board games, rock music and cats.


  1. Reply August 1, 2018 / 05:51 MarcoSiteGround Team

    Hello, sorry if I go off topic here, but is there a place where we can see what's changed in SiteGround cPanel backend? Something for technician to better understand what's going on?
    For example today I noticed a change in the way Let's Encrypt is managed and I was curious to read more.

    • Reply August 1, 2018 / 23:59 Hristo PandjarovSiteGround Team

      We try to announce all major changes in our blog and for more technical ones we send emails to our customers but unfortunatelly, we do not keep a detailed public changelog for such minor modifications.

  2. Reply August 24, 2018 / 18:21 Jacques B SurveyerSiteGround Team

    Just a fast note about Petar P and his outstanding support this week. I have done a complete write up on the incident here on my Web Development blog:

    Again kudos and thanks to Petar P. for his outstanding support

  3. Reply August 25, 2018 / 20:28 Beryl VaughanSiteGround Team

    How can I send an email to SiteGround? I wanted to make a few gentle corrections to the English in Steliyan's profile. He's great! I believe he has a great sense of humor, not a lovely one...and a few others 🙂 But, alas, I can find nothing on SiteGround's website to contact anyone outside of a support channel...you guys need an email account !

    • Reply August 27, 2018 / 06:39 Andrea ZoellnerSiteGround Team

      Hi Beryl, thank you for your comment! We'll follow up with you by email to hear your suggestions. Have a great day!

    • Reply August 27, 2018 / 09:44 Andrea ZoellnerSiteGround Team

      Hi, it looks like we're having trouble reaching you by email. Shoot us an email with your suggestions at feedback@siteground.com.

  4. Reply August 29, 2018 / 15:28 LisaSiteGround Team

    Lachezar U. was wonderful for us and was a great help. So happy with Site ground and their service!!


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