Our Top Customer Care Rep in January

Тhe SiteGround Customer Care Rep who scored the highest customer satisfaction rating during the past month is Tervel Kutzev. At work he is organized and responsible, and when you get to know him personally, you will also spot the signs of a creative soul. Find out what his passion is in his interview!

Customer-Care-Rep-Interview-January17

Marketing Project Manager

Iskra cares about making customers happy and looks for ways to improve the digital content they see and the interactions they have with our platforms. A charming feature she has is her passion for bugging developers and designers until every bug is fixed.

7 Comments

  1. Reply January 25, 2017 / 07:21 kennySiteGround Team

    Well done Tervel... love the "Night Owl Starter Package"!

  2. Reply January 25, 2017 / 08:41 JoelSiteGround Team

    That must be a tough competition to win! Congrats Tervel! The competition is fierce. I've never seen such uniform quality customer service anywhere in more than 40 years in the business world!

  3. Reply January 25, 2017 / 17:12 SuzySiteGround Team

    Congratulations Tervel - You've helped me out on more than one occasion and I'm sure it's well deserved!

  4. Reply February 17, 2017 / 13:56 Jennifer HoffmanSiteGround Team

    Congratulations Tervel and thank you for your dedication and commitment. I am relatively new to Siteground and I enjoy the quick, helpful customer service that I receive every time I call. My issues are given the priority they deserve and the staff is always friendly and able to resolve my problems the first time.

  5. Reply February 18, 2017 / 04:24 GerfriedSiteGround Team

    I came to Siteground for the customer service, and from what I've seen so far, the reputation is well deserved. Thank you, and please keep it up!

  6. Reply February 18, 2017 / 05:08 Mark PridhamSiteGround Team

    Congratulations Tervel. I am relatively new to SiteGround (less than 6 months) but am already seen an extremely high level of professionalism and support. Love your morning 3 - very similar to mine.

  7. Reply February 21, 2017 / 03:58 Rodrigo Fernandes MatosSiteGround Team

    I am an one year Brazilian customer and my first impression about support services was the best. This initiative of promoting good vibes about SiteGround's employees shows how the company deal with their collaboratives. Thanks Tervel for your sincerity and I liked very much to read your contribution.

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