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    Categories: Culture

Top Customer Care of The Month: March


Our Top Customer Care Rep for March is Ivelin. A good part of his childhood (and not only!) he spent playing all kinds of video games. Now he is thrilled that his job at SiteGround is just as challenging, fun and rewarding as his favorite computer games and strives to improve at it every day. A big fan of fantasy books and graphic novels, check out what recommendations he has for you. And as this month we celebrate SiteGround's 12th birthday, we got an inspiring birthday wish from him!

Iskra Rasheva: Iskra cares about making customers happy and looks for ways to improve the digital content they see and the interactions they have with our platforms. A charming feature she has is her passion for bugging developers and designers until every bug is fixed.

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  • We have had unbelievable support with all of the siteground support consultants that have supported us. The thing that has impressed us is that it doesn't matter what time of day or night we ask for support we get a response response within a very short time and more importantly a resolution very quickly.

  • Nice to meet you Ivelin, your quick thinking helped me out of a tight spot last week!
    thank you!

  • Houra for Ivelin ... and all Siteground Team ! Thanks to all of you for your availability !

  • Well done Ivelin Varbanov;
    Being a CSR can be a thankless job at times, but persevere because the rewards for your work is the satisfaction of your customers.

    Thank you for taking your job and your customers seriously.

    Keep up the great work!

    (From all of us at bdodata.com)

  • Congrats Ivelin & thanks again for your help. You made the whole web host/domain migration scare a lot less scary!