Top Customer Care of The Month: March


Our Top Customer Care Rep for March is Ivelin. A good part of his childhood (and not only!) he spent playing all kinds of video games. Now he is thrilled that his job at SiteGround is just as challenging, fun and rewarding as his favorite computer games and strives to improve at it every day. A big fan of fantasy books and graphic novels, check out what recommendations he has for you. And as this month we celebrate SiteGround's 12th birthday, we got an inspiring birthday wish from him!

Customer-Care-Rep-Inteview-March

Marketing Project Manager

Iskra cares about making customers happy and looks for ways to improve the digital content they see and the interactions they have with our platforms. A charming feature she has is her passion for bugging developers and designers until every bug is fixed.

6 Comments

  1. Reply March 28, 2016 / 13:36 Steve WilliamsonSiteGround Team

    We have had unbelievable support with all of the siteground support consultants that have supported us. The thing that has impressed us is that it doesn't matter what time of day or night we ask for support we get a response response within a very short time and more importantly a resolution very quickly.

  2. Reply April 12, 2016 / 09:03 CarrieSiteGround Team

    Nice to meet you Ivelin, your quick thinking helped me out of a tight spot last week!
    thank you!

  3. Reply April 12, 2016 / 12:08 Stephan HerbySiteGround Team

    Houra for Ivelin ... and all Siteground Team ! Thanks to all of you for your availability !

  4. Reply April 12, 2016 / 22:42 RainSiteGround Team

    Congrats man!

  5. Reply April 13, 2016 / 03:11 William PetersonSiteGround Team

    Well done Ivelin Varbanov;
    Being a CSR can be a thankless job at times, but persevere because the rewards for your work is the satisfaction of your customers.

    Thank you for taking your job and your customers seriously.

    Keep up the great work!

    (From all of us at bdodata.com)

  6. Reply April 13, 2016 / 08:42 DeniseSiteGround Team

    Congrats Ivelin & thanks again for your help. You made the whole web host/domain migration scare a lot less scary!

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