Top Customer Care of The Month: January

This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!


Brand Creative Director

Dima is the Brand and Creative Director at SiteGround, where she started as one of our first team members way back in 2004. Since then, she has played a key role in different departments starting with Billing, Project Management, and Marketing. She’s witnessed the company grow from a handful of people to 500+ team members and more than 1.5 million domains hosted today. When she’s not leading the creative efforts at SiteGround, you can find her organizing the local CreativeMornings chapter or taking her one-year-old Vizsla dog on a long walk.


  1. Reply February 5, 2016 / 03:50 KennySiteGround Team

    Well done Ivan

  2. Reply February 5, 2016 / 07:20 gbadebo michaelSiteGround Team

    Good work, keep it up

  3. Reply February 8, 2016 / 09:22 RodneySiteGround Team

    Hi Ivan!
    You also helped me once ! Really well done , You deserve it

  4. Reply February 8, 2016 / 12:06 SamaraSiteGround Team

    I have not had the privilege of being served by Ivan yet, but I do know that your tech support team has been nothing short of amazing. Thank you all for your commitment to excellence! And congrats to you, Ivan, for being the first on your team to get this wonderful recognition!

  5. Reply February 8, 2016 / 14:23 Hank OSiteGround Team

    Ah yes, Ivan! First person I ever chatted with when I joint Siteground. Very good choice !!!

  6. Reply February 8, 2016 / 17:16 BrenSiteGround Team

    Ivan is awesome. I am new to self managed hosting, and he has helped me on some tickets that I submitted. He is knowledgeable, willing to help, and best of all resolves the issue! Thanks much and congrats!

  7. Reply February 8, 2016 / 18:34 Paul JoannidesSiteGround Team

    Ivan has always been extremely helpful and good natured. I trust he brings Rushi home some fine meals after fishing.

  8. Reply February 9, 2016 / 06:59 Paul SamparaSiteGround Team

    Ivan was also the first person I heard from when I made the switch from Bluehost. I was very impressed with his follow-ups & person touch.

    I'm still at the very early stages of setting up my website & I hope I can use Ivan's skills & knowledge along the way!



  9. Reply February 9, 2016 / 07:10 Paul SSiteGround Team


    Congratulations! Just read your little profile article in the Customer Rep of the Month posting! Awesome! And I know what you mean about having to feed Rushi before he lets you do anything in the morning!

    We have 4 cats - two are Bengals who are the most social & amazing cats but trying to work from is always a challenge since they want to always be around - lying on your papers, walking on the keyboard, pulling paper out of the printer! get the idea!

    Great job again Ivan & I 'll be contacting you soon for some help on my website!

    Like the looks of the new drag & drop features! Should make life easier as I'm stuck right now!



  10. Reply February 9, 2016 / 17:59 PatrickSiteGround Team

    Ivan helped me out in a support chat. I was delighted with his assistance. It's one of the reasons we feel Siteground is the right choice for us at Trinity Presbyterian Church of McKinney TX.

  11. Reply February 10, 2016 / 21:14 CesarSiteGround Team

    Ivan helped me out last time I ran into some problems. Great attention to detail and great patience.

    Thanks Ivan!


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