We welcome 32 Site5 support stars!
During the last few years SiteGround has been going through an impressive and steady growth. For the first three quarters of 2016 only, we have hired more than 100 new people and the number of our employees went well over 400. Among all these amazing new SiteGrounders there is one group, that is especially interesting. Their welcome packs were sent to 10 different countries, where we have never had employees before. They have tons of relevant experience: one of them has been doing web hosting for more than 14 years! And they all have been Site5 top performing customer service representatives. No doubt we are quite excited to have them with us, because the story how they joined our team is inspiring and also because what they bring to our company is of a special value.
A story about friendship among competitors.
It all started on a World Hosting Days event in Germany, in 2011, where SiteGround people first met Site5 people. Despite of the fact that both companies were direct competitors, it soon became clear that we have many common values. Both organizations were fanatic about good support and constantly looking for technological innovations in our field. Unsurprisingly, this was a solid ground, on which the acquaintance between our CEO Tenko Nikolov and Site5 CEO Ben Welch-Bolen developed into a very close professional relationship, and they were regularly sharing ideas and knowledge throughout all these years.
Last year Ben has chosen to focus on a new project, and Endurance IG has acquired the Site5 brand. It turned out that the new owners had no plans to keep the amazing support team of the company and Ben contacted Tenko about the situation. It was a perfect timing, as we were actively looking for new support engineers and we knew that Site5 people are really good at what they do. So, as a result of this great relationship among competitors, this accumulated hosting support talent was not spilled.
The value Site5 people bring to SiteGround
By joining our company the ex-Site5 people bring a collective experience of more than 120 years in the field of the high-quality hosting support. We are very happy to welcome these amazing 32 professionals, as each of them has been among the highest achievers in their previous team. We believe that they will easily fit in our organization, as they are already used to high performance standards.
Another valuable thing the new team brings is the much more distributed work environment. Till now, most of our support representatives have been working from one of our offices. The ex-Site5 people that join us, live in 10 different countries around the world, including the USA, Romania, Argentina, Ukraine, the Philippines, etc. and will continue to work from their homes, as they have been used to. This distributed working culture used to be one of the big differentiators of the Site5 brand before and we believe it is a great asset. After all, the pool of talents for a job is incomparably bigger when your limit is the whole world, instead of the few cities, where your physical offices are located. Till now, SiteGround had just a few exceptions of people living and working outside our main locations, and the new Site5 group is our first big step in this exciting direction.
So, welcome to all the new people and thank you for joining us! We hope this is the start of a long and inspiring journey together.