Our Top Customer Care Rep for February, Ervin, is no stranger - he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception - his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.
Hours ago a critical vulnerability in the GNU C Library (glibc) was announced alongside a proof of concept for the attack. This library is one of the main components in the majority of Linux distributions (if not all) including those, used for server OS'es. Without getting into too much technicalities, the exploit allows an attacker to remotely execute code by following a simple link. That's one of the most severe vulnerabilities discovered in the recent years and potentially affects pretty much any Linux server out there.
Given that all SiteGround servers run on CentOS - a Linux distribution, we took immediate measures to secure our machines. I am happy to announce that a patch has been applied on all our servers and our customers are well protected against this security threat!
We said goodbye to a very successful 2015 and the collaboration with our affiliates had a key role in achieving our great results. We have 100% increase in the number of sales generated by our affiliate partners and have paid out commissions worth 4 million dollars! What's more, the results from our annual affiliate survey results proved that our affiliates are extremely happy with both our service and program features! Read on for the rest of the survey findings.
This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!
In December 2015 the new certificate authority Let’s Encrypt entered Public Beta and caused a wave of excitement. The groundbreaking news meant that website owners can obtain security certificates for their websites for free instead of paying for traditional SSL certificates and install them much easier. Naturally since then many of you have asked us when we would introduce the certificates on our hosting platform. For all of you who have been eagerly awaiting this moment, we are happy to say that Let’s Encrypt certificates are now available at SiteGround!
I’ve been at SiteGround ever since I can remember - more than 11 years now. I have seen it grow from a couple to almost 300 employees. I have collaborated closely with all of our departments on all kinds of projects. However, this latest one was hands-down one of the most fun and gratifying I’ve ever worked on - that’s why I wanted to tell you about it.
2015 was a wild year for us, but we loved it. We almost doubled the number of new clients, went local in Spain, upgraded our platform, sponsored 100+ events, and a lot more. We have so many things to share, that we created a visual recap to tell you all about it. Check it out and if you like it, share it in social media: www.siteground.com/2015
The past year 2015 has been a roller-coaster ride for our team. New clients doubled joining faster than we could plan on how to accommodate them. New business opportunities had to be seized and operations set in motion to make them happen. That fast-growth pace has been a source of anxiety whether we would manage to stay focused on the one thing that really matters - the quality of our service and how our clients’ experience would be affected.