Our Top Customer Care Rep for March is Ivelin. A good part of his childhood (and not only!) he spent playing all kinds of video games. Now he is thrilled that his job at SiteGround is just as challenging, fun and rewarding as his favorite computer games and strives to improve at it every day. A big fan of fantasy books and graphic novels, check out what recommendations he has for you. And as this month we celebrate SiteGround's 12th birthday, we got an inspiring birthday wish from him!
Our Top Customer Care Rep for February, Ervin, is no stranger - he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception - his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.
Hours ago a critical vulnerability in the GNU C Library (glibc) was announced alongside a proof of concept for the attack. This library is one of the main components in the majority of Linux distributions (if not all) including those, used for server OS'es. Without getting into too much technicalities, the exploit allows an attacker to remotely execute code by following a simple link. That's one of the most severe vulnerabilities discovered in the recent years and potentially affects pretty much any Linux server out there.
Given that all SiteGround servers run on CentOS - a Linux distribution, we took immediate measures to secure our machines. I am happy to announce that a patch has been applied on all our servers and our customers are well protected against this security threat!
We said goodbye to a very successful 2015 and the collaboration with our affiliates had a key role in achieving our great results. We have 100% increase in the number of sales generated by our affiliate partners and have paid out commissions worth 4 million dollars! What's more, the results from our annual affiliate survey results proved that our affiliates are extremely happy with both our service and program features! Read on for the rest of the survey findings.
This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!