Top Customer Care of The Month: April

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At first glance our top customer care representative for April seems just like any other guy – he doesn’t kick off his day with anything special. Once you start to get to know him, however, you’ll see he’s just humble like that. Kamen got your top ratings this month and he wouldn’t even brag about it – maybe that’s because he’s already served nearly 25 000 clients at SiteGround, so he’s not easily impressed. Or maybe just because he’s a genuinely great guy who happens to love what he does – find out for yourself.
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Our 12th Vintage Anniversary

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This was the 12th SiteGround’s birthday party and it was definitely different from any of the previous 11 SiteGround anniversaries I have been to. For me, this vintage party came after a very hard personal year, in which I grew older more than in any other year in my life before. For SiteGround it came after a tremendously successful year, in which the company grew bigger more than in any other year before.
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Top Customer Care of The Month: March

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Our Top Customer Care Rep for March is Ivelin. A good part of his childhood (and not only!) he spent playing all kinds of video games. Now he is thrilled that his job at SiteGround is just as challenging, fun and rewarding as his favorite computer games and strives to improve at it every day. A big fan of fantasy books and graphic novels, check out what recommendations he has for you. And as this month we celebrate SiteGround's 12th birthday, we got an inspiring birthday wish from him!

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Top Customer Care of The Month: February

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Our Top Customer Care Rep for February, Ervin, is no stranger - he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception - his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.
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Critical glibc Vulnerability Patched on all SiteGround Servers

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Hours ago a critical vulnerability in  the GNU C Library (glibc) was announced alongside a proof of concept for the attack. This library is one of the main components in the majority of Linux distributions (if not all) including those, used for server OS'es. Without getting into too much technicalities, the exploit allows an attacker to remotely execute code by following a simple link. That's one of the most severe vulnerabilities discovered in the recent years and potentially affects pretty much any Linux server out there.

Given that all SiteGround servers run on CentOS - a Linux distribution, we took immediate measures to secure our machines. I am happy to announce that a patch has been applied on all our servers and our customers are well protected against this security threat!

2015: The Affiliates’ Assessment

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We said goodbye to a very successful 2015 and the collaboration with our affiliates had a key role in achieving our great resultsWe have 100% increase in the number of sales generated by our affiliate partners and have paid out commissions worth 4 million dollars! What's more, the results from our annual affiliate survey results proved that our affiliates are extremely happy with both our service and program features! Read on for the rest of the survey findings.

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Top Customer Care of The Month: January

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This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!
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