In the security world, the following advice seems to be gold: keep templates and plugins up to date; use secure passwords and captchas; be careful whom you give access and to what; use a security conscious web host.
While those are all great tips and we encourage them, your website is still (and always will be) hackable. We’ve seen and helped clients with numerous hacks over the years, so we wanted to share some advice that goes beyond following security best practices.
UPDATE: If you're using CloudFlare with your website, make sure you set the SSL Option in our CloudFlare tool in cPanel to Flexible, then configure WordPress to work through HTTPS and finally, switch the option in CloudFlare to Full Strict. This way, you will not have any downtime during the reconfiguration process. Check out our CloudFlare tutorial for additional information on that matter.
A month ago we made the first step to increase the adoption rate of SSL certificates amongst our customers by starting to issue automatically Let's Encrypt certificates for all domains hosted on our servers. However, there still remained a manual step to configure all applications to use the certificates we've made available. We knew that if we really wanted to see a rise in the HTTPS usage we not only needed to provide the SSLs, but also make it easy for our clients to implement them. Today we are happy to announce that we have achieved this second goal for a large group of our customers -- the WordPress users.
2016 was the most successful in the history of SiteGround. We kept growing in terms of clients and employees and we worked on many new projects that improved further the quality of our service. One of the key factors for our success is the relationship with our affiliate partners. During the past year we welcomed 63% more affiliates and witnessed a 60% increase in the number of the affiliate sales. We have distributed nearly $6 millions in commissions.
Тhe SiteGround Customer Care Rep who scored the highest customer satisfaction rating during the past month is Tervel Kutzev. At work he is organized and responsible, and when you get to know him personally, you will also spot the signs of a creative soul. Find out what his passion is in his interview!
2016 marked another great year for us – our 12th in the hosting business. We kept growing our team, became a distributed company, upgraded our platform for even more security and stability and did a bunch of other great things! We gathered it all in our annual recap to share our moments of hard work, achievement and joy with all of you. Join us in celebrating our milestones of 2016!
Last year we made a big step towards making the SSL certificates more widely used. We backed financially the super cool open SSL project Let’s Encrypt and we provided an easy cPanel interface, from where all our users can issue free Let’s Encrypt certificates with a single click. This has resulted in more than 40 thousand new SSL installations on our servers. However, there is still a long way to go before we see HTTPS protocol completely replace the insecure HTTP. Now, in the very beginning of 2017 we are happy to announce that we have taken the next big step in this direction -- we have started to automatically issue Let's Encrypt certificates for every domain that is hosted on our shared servers.
At the end of 2016 we ran our traditional client survey to take a snapshot of the current profile of our users and to measure their satisfaction levels with our service. When we received the first results we were quite excited, but at the same time we opened them with little fear. After all, we doubled our client base in 2016 and we were eager to see if we have managed to keep the high satisfaction rates of the previous years. Read More
This month our Top Customer Care Rep Vladislav Radevski is a guy with a real sporting spirit. He loves a good soccer game not only on TV, but as an active player, too. Like a true sports winner, he always strives for a better performance and never rests on his laurels. Read on!