When we launched our new affiliate program almost 2 years ago we aimed to increase the number of people who recommend us by providing very competitive payout terms. However, we did not want to diminish the importance of our service quality and our goal was to keep it the number one reason for people to endorse us. The ever growing numbers of affiliate sales over the last 2 years showed that we were on the right track in attracting more affiliates, but we were not so sure about their motivation to join the program and recommend us. That, combined with our wish to gather more information about who our affiliates are, how they rate the different aspects of the program, and what we can do to make things better for them, made us conduct a survey among our affiliates and the results are summarized below. Read More
Sharing knowledge is one of the main moving forces at SiteGround and our technical tutorials, webinars, and resources are well-known to people building on Joomla, WordPress, and other platforms. Today, we would like to test sharing knowledge a different area – how we approach marketing and product management at the company. Six months have passed since the improved Student Hosting Program was introduced and this gives me a good opportunity to tell you about the process of launching new products that we apply. Read More
As promised, we're adding the full recording of the hangout we had on Tuesday on our new Joomla and WordPress toolkits. We'd like to thank all of you who joined us live! We have received some questions regarding the tool after the hangout ended, so we're going to answer them in this blog post.
We're happy to introduce to you the latest set of tools we developed to make your Joomla and WordPress experience better. Read more to find out what our tools can do for you and how they will help you manage your sites more easily.
Yesterday, on April 10th, a critical security flaw in the popular Jetpack plugin was made public in an official statement by the Jetpack developers. If the vulnerability was exploited, an attacker could publish new posts in any WordPress installation using Jetpack and possibly get even more access to that site. Although we did not detect any hacked sites through that exploit on our servers, that was a critical security hole and we took several actions to patch it.
As some of you already know, a major vulnerability in some versions of the OpenSSL software libraries was announced two days ago. It got the fancy name “HeartBleed” and in short, allows anyone on the Internet to read the server memory protected by the vulnerable versions of the OpenSSL software and hijack your SSL’s private key. The interesting information is that not all old versions of the software are affected and there are some older and some newer ones that have it.
Yesterday, we had an one-hour hangout about the new features we've added to the SiteGround Staging tool. As promised, here is a full recording of the event and answers to all the questions we couldn't reply to live.
After the success of our first Open Bar initiative in Orlando last year, last week Tina, Daniel and I hosted the second SiteGround Open Bar in London. We were incredibly happy to see all the people that showed up to chat and have a drink with us. The fact that so many of you said that our support is second to none definitely made our evening and we got back home happy and more motivated to work even harder to keep that same level of highest quality of service. Besides the motivational boost, this event also made us think how to improve the client meetups.