This month we are happy to introduce to you Georgi Ganchev, who is part of our Technical Support team. He says he’s there not only on duty, but with his heart. He loves helping others, gaining knowledge and taking part in various adventurous activities outside the office. Check out what he told us about himself in the interview.
A dangerous easy-to-exploit vulnerability called httpoxy discovered 15 years ago, reappeared again yesterday, leaving server-side website software potentially open to attackers. This security hole impacts a large number of PHP and CGI web-apps. This means that anything that runs on PHP, Apache, Go, HHVM, Python can be vulnerable. The exploit allows man-in-the-middle attacks that could compromise web servers and potentially access sensitive data or seize control of the code. Thanks to our unique in-house developed systems and some precautions taken ahead of time by our DevOps team, SiteGround customers are unaffected by the return of the vulnerability.
Remember when we announced our new infrastructure in October last year? Part of the innovation, which we were particularly proud of, was our in-house created backup/restore system. A few days ago this system was put to its first critical real-life test and the results were impressive. We were able to restore 3 times more data, 7 times faster, compared to the previous such event when we were still using the old backup solution. Here is how we did it.
Last year, after a massive growth in the number of SiteGround employees, we held several separate team building events instead of one mega gathering. You may have heard all about our fancy beachside customer care and tech team buildings. But what you missed was an almost business-like meetup of our Marketing, Dev and Creative teams, where we brainstormed ideas about the perfect format of the next SiteGround team gathering. Not surprisingly - brainstorming doesn’t sound as exciting as jumping off a yacht, does it? One year later, however, now that we saw the idea born there come to life, there is not a single doubt that it was worth every splash we missed.
Doroteya is one of our happy, social and friendly girls, part of the Customer Care Team. Our customers surely notice that she is a pro with hosting matters. What you may not know is that she’s also a glam mom, great with constructing Legos and an avid traveller. Apart from her lovely little boy, you can now find out what else gives her energy and pleasure in her daily life.
With our recent growth in people and offices abroad, we realized more than ever that our involvement in local communities and culture plays a crucial part in shaping both our personal and professional lives and invariably translates into our work. That’s why we made it a point to try to give back to the community however we can.
Lately we’ve been involved in supporting several interesting local projects, communities and causes that help us feel a more productive part of our environment and hopefully, make it better. We thought we’d tell you about them bit by bit with the hope that we can inspire you to find that local initiative that sparks your enthusiasm and gets you to do something - whether it’s cleaning the park, volunteering for a cause or a local festival or organizing a morning run group - we promise, it’s worth it. Today we start our Community series with our most recent initiative - supporting a live music concert in the city where our headquarters are located.
Today a critical vulnerability was found in one of the most popular and widely used WordPress plugins - Jetpack. Fortunately, according to the plugin authors there is no evidence that this issue has been used to hack real sites. However, an update of the plugin was released - Jetpack 4.0.3.
As usual, our security team was pro-active and updated our WAF (web application firewall), adding rules to prevent the hack from being used. This means that even if your plugin is not updated to the latest version, your site will still be protected. However, we urge all Jetpack users to update the plugin to its latest version in which the vulnerability is patched.
Our Top Customer Care Representative in May joined us only a few months ago. It's unbelievable how fast he managed to achieve top performance, but once you get to know him better, you’ll understand why it comes as no surprise. His keys to success: diligence, patience and optimism. Darin has degrees in Economics and in Finance but always had a knack for IT and new technologies, so when he had the chance to work for SiteGround it just felt natural. He is a never changing optimist and always looks on the bright side of life. Unbelievably patient, Darin is always striving for perfection.