Moving to a State-of-the-art, In-house Built Spam Protection Solution
When you’re busy processing tons of emails each day, and we all are, the last thing you need is a bunch of spam messages sneaking into your inbox. Spam protection has always been an important part of our email service and in our strive to constantly improve it we are now introducing a new in-house built solution. It is designed to efficiently minimize the amount of SPAM emails delivered to your inbox, while constantly learning from your email reading behavior. It is also built specifically for our clients and works seamlessly as part of our hosting environment.
Efficient and easy to use for our clients
Less SPAM messages delivered to your inbox
Based on our multiple years of managing email services, we have created a system that decides with a high amount of accuracy which messages are legitimate and should reach your inbox, which are suspicious and should be delivered in your Junk folder, and which are outright dangerous and should not reach your email at all and will bounce instead.
Your email reading behavior trains the system
Your natural actions, while working with your mailbox will train the system. Whenever you move a message to or from your Junk folder you will improve its accuracy. Based on your action the system will add your personal perception of what is SPAM on top of its own underlying rules. Thus your feedback is taken into account seamlessly, without a need for you to use an additional SPAM management interface.
Easy interface to allow and block senders
And also, if you would like to tell the Spam protection system directly how to treat a certain sender, you can still use our easy interface to block or allow specific senders. By adding an email address or an entire domain to the Block or Allow List you indicate how you want this sender to be treated by the system. Check the following tutorial on how to use the Spam Protection service in Site Tools.
Better control and easier scalability for us
We may address our clients’ needs
By using an in-house solution we can more easily address our clients’ specific needs and introduce new features and improvements faster. For example, we have noticed that the current setup makes it difficult for our users to find out when a legitimate email is not delivered to them and is marked as spam by the system. This happens because the message is placed in a quarantine folder in a separate tool that is not part of the user’s natural email management. With the new solution we were able to address this issue by using the much more visible Junk folder instead.
We may handle email usage spike better
When we manage the spam protection system as part of our own infrastructure, we can easily scale it. Even if there is a steep global increase in the email traffic we can seamlessly add the resources needed for the evaluation of the excessive messages. Thus the email delivery will not be delayed for our clients, regardless of the unexpected usage spike.
How to use SiteGround Spam Protection?
All SiteGround clients have our state-of-the-art Spam Protection features enabled by default.