More Features for All Our Plans

To thank all our customers for helping us reach the incredible milestone of 15 successful years in business, we’ve performed a massive upgrade to all our hosting plans. Now, each customer gets even more features, regardless of their hosting plan. The enhancements listed below have been provided automatically and for free to all SiteGround users. Enjoy!

StartUp: Free Backup Restores

Our daily backup has always been one of the most appreciated features. Many site management mishaps are resolved easily and quickly through our one-click restore tool. To avoid hassle and additional expenses in already stressful moments, we now provide the restore option for free to all users, including our StartUp accounts.

GrowBig: Staging Tool & On-demand Backups

All WordPress and Joomla sites hosted on a GrowBig plan can now take advantage of our staging tool. GrowBig users can now create a working copy with a click whenever an important site edit is planned and test all changes before uploading them to avoid any issues with their live site.

Another feature that our GrowBig users now receive for free is the option to create their own backup copies on-demand. If working on a staging environment seems like too much of a hassle for some smaller changes, you can still enjoy peace of mind by creating a backup copy just before you start making these changes.

GoGeek & Higher: Advanced Priority Support

We have added a new rule about how inquiries by our GoGeek, Cloud and Dedicated Server customers are assigned to our support agents. Now, their inquiries initiated on chat or ticket are assigned with priority to our most experienced support agents available. This ensures an exceptional quality and speed of the technical support provided to our premium users.

We would like to once again thank all our users for their trust and support. Stay tuned as more great features are rolled out in the future!

Marketing Director

I have been with SiteGround since it was born and it has always amazed me to watch this company grow and develop its unique personality. My rewarding and challenging job is to help SiteGround communicate its strengths in the best way possible, learn from its mistakes and become a better person, oops, I meant a better brand!

45 Comments

  1. Reply March 27, 2019 / 08:20 Faisal KabirSiteGround Team

    Wooow! Staging Tool & On-demand Backups on GrowBig plan! It's amazing. I thought GrowBig is slightly expensive, but now it's a hot cake. Thanks to the SiteGround team. I'm really happy to be a SiteGround customer.

  2. Reply March 27, 2019 / 08:43 AllisonSiteGround Team

    Is the staging tool also available for gogeek customers?

    • Reply March 28, 2019 / 02:56 Angelina MichevaSiteGround Team

      Hi Allison,

      The staging tool has always been part of the GoGeek package along with other advanced features like Git integration, PCI compliance and more. With the recent feature upgrade, we made it available for our GrowBig customers as well.

  3. Reply March 27, 2019 / 09:35 Simon MurraySiteGround Team

    GoGeek has excellent support, wouldnt mind a bit more storage space for sites though in that plan. Otherwise been with you for a while and all great!

    • Reply March 28, 2019 / 02:58 Angelina MichevaSiteGround Team

      Hi Simon,
      Thanks for sharing your experience and being a long-term customer. We'll consider your comment about storage for future upgrades. Regards!

  4. Reply March 27, 2019 / 09:42 Monique RobinsonSiteGround Team

    Fantastic! I appreciate your phenomenal efforts.

  5. Reply March 27, 2019 / 10:32 Jaswinder KaurSiteGround Team

    Wow!
    Amazing news, which gave me more confidence to stay with SiteGround forever. I am with SiteGround little over 3 years and by seeing its growth I'm so happy.

    Thanks and congratulations to all SiteGround Team.

    • Reply March 29, 2019 / 11:54 AndySiteGround Team

      Would love to see staging for Drupal

      • April 1, 2019 / 04:40 Angelina MichevaSiteGround Team

        We'll consider your suggestion.

  6. Reply March 27, 2019 / 10:48 MaggieSiteGround Team

    Awesome, you guys! I am such a fan of Siteground already, and now even more so. I'm watching your success and celebrating with you.

  7. Reply March 27, 2019 / 11:04 Brian RossiterSiteGround Team

    Thank you and happy birthday, SiteGround! You are the best! 🙂

  8. Reply March 27, 2019 / 11:06 Matt SchwartzSiteGround Team

    Thanks so much!

  9. Reply March 27, 2019 / 12:18 Davide CorizzoSiteGround Team

    I can't wait to try Staging Tool for my GrowBig plan 🙂 Thanks Siteground!!

  10. Reply March 27, 2019 / 12:48 ShaunSiteGround Team

    Nice! Great additions to my GrowBig plan. Thank you.

  11. Reply March 27, 2019 / 12:52 BenSiteGround Team

    That's really good news. Staging was the one thing I really missed from GrowBig. I could never justify moving up for the handful of sites I have. Now I have that and Restores! ...along with super fast perf and great customer service. Why would you host anywhere else?

    Thanks,
    Ben

  12. Reply March 27, 2019 / 13:28 Tycoon RockhanSiteGround Team

    hi I am a new GoGeek SiteGround customer so I have not proper knowledge about web hosting and domain business plan but I am interest IT business very feel the domain and hosting business, so now I am run in my one website.

  13. Reply March 27, 2019 / 15:02 Rex BoydSiteGround Team

    GoGeek & Higher: Advanced Priority Support - THANK YOU! We have three good sized Cloud Accounts and the issue of having to get past the scripts being used by lower level agents has been an ongoing frustration of ours. Our needs are simply different and given what we pay monthly this only seems fair. We really appreciate this procedural change. Thank you!

  14. Reply March 27, 2019 / 15:16 Yves MalouinSiteGround Team

    Thank you so much Lilyana for this great news!!!

    So grateful. You guys are The Best in the Industry.
    I just created my first staging environment in just 2 minutes.
    Wowwww!!! Re-Wowwwww!!!!

    Much appreciated.

    Keep up the good work!

    Kudos for your 15th Anniversary!!!

  15. Reply March 27, 2019 / 15:20 LizzyFinSiteGround Team

    Definitely looking forward to using the staging tool. Thank you so much for all your efforts!

  16. Reply March 27, 2019 / 15:23 Craig CookSiteGround Team

    Great news! I couldn't be happier with the value you already provided. Look forward to being a SiteGround customer for a very long time!

  17. Reply March 27, 2019 / 17:33 ViottoSiteGround Team

    Good news, thank you for the good service.

  18. Reply March 27, 2019 / 18:16 Rosemarie RobertsonSiteGround Team

    Thank You for this Bonus...And your great ongoing customer support that you give - that's why I really value having Siteground as my hosting platform

  19. Reply March 27, 2019 / 18:42 Orlando HernandezSiteGround Team

    Thanks a lot, great news!

  20. Reply March 27, 2019 / 19:38 Bruce MaplesSiteGround Team

    Agree. My experience has been stellar so far.

  21. Reply March 28, 2019 / 00:45 ChipSiteGround Team

    These are most welcomed updates. Now it makes those 2 other plans a better choice and an easier sell to our clients. Thank you!

    I hope that under the celebratory spirit I may succeed to get another update from you...

    ... if only you would also increase the SiteGround's max_execution_time as it's currently set to 120 which is too low and I'm having a hard time. For example WPMUDEV's Snapshot Pro backup solution fails. According to them "A minimum execution time of 150 seconds is recommended to give the migration process the best chance of succeeding."

    Please consider increasing this limit at least on the higher tier plans GoGeek and GrowBig.

    Many thanks in advance !

    • Reply March 28, 2019 / 04:42 Angelina MichevaSiteGround Team

      Hi Chip,

      Thank you for your feedback. With regard to the max_execution_time setting on our servers, we would like to clarify that it is in place to ensure that all accounts on the shared hosting environment, which your GoGeek plan uses as well, get equal portion of the server resources and to prevent the possibility of the actions of one user to impact negatively the other accounts. In our experience so far a limit of 120 has proven more than sufficient for a website's day-to-day operations. We suggest you submit a ticket regarding the issue you have encountered with WPMUDEV Snapshot Pro backup so our techs can investigate it further and find a fix so you can use it on your account.

  22. Reply March 28, 2019 / 01:00 WardSiteGround Team

    I'm with Faisal - so glad I moved to SG - great value, great support, great features (esp now with Staging and ad hoc back-ups) - I'm tellin' my friends and colleagues (but not my competitors) about SG all the time!

    • Reply March 28, 2019 / 01:57 Angelina MichevaSiteGround Team

      Thank you for recommending us!

  23. Reply March 28, 2019 / 02:25 Shayan DavoodiSiteGround Team

    And all that without the price is higher? Amazing!

  24. Reply March 28, 2019 / 09:51 Jenry OllivierreSiteGround Team

    I love Siteground, haven't regretted since changing.

    My only issue is the 4,000 MB email limit. Wish it was unlimited like some other hosts!

    • Reply March 29, 2019 / 02:57 Angelina MichevaSiteGround Team

      Hi Jenry,

      Thank you for choosing our service and we appreciate your support.
      Please note the term unlimited email in the context of a shared hosting plan is not accurate as the available resources are not infinite and they are constrained by the parameters of the machine and technologies powering the server hosting the account. Therefore even providers that advertise this feature have mechanisms to monitor usage and apply restrictions on email storage if needed.
      We aim to be transparent about our services and include the information about the allocated email resources for your account in advance as our goal is to ensure fair usage of the server resources among all accounts hosted there.

  25. Reply March 28, 2019 / 16:42 KossiSiteGround Team

    Staging environment on GoGeek , I will take that any day and every time. I am so glad I made the right decision to move all my clients sites away from crooked BlueHost and their SiteLock. So far so good with SiteGround . Go SiteGround !!!!

  26. Reply March 29, 2019 / 02:03 Siddhesh JainSiteGround Team

    Nice update i like priority support but i feel for gogeek automatic malware scanner and automatic malware removal should be included after all it's the premium plan and deserves enhanced security.

    • Reply March 29, 2019 / 06:17 Angelina MichevaSiteGround Team

      Thank you for your suggestion.

    • Reply March 31, 2019 / 07:46 SeanSiteGround Team

      I second that, free malware scanner on GoGeek would be a nice free extra.

      While a 60% discount when signing up was very generous, when the time comes to renew, having such extras might make the significantly higher price of renewal worth it.

      • April 1, 2019 / 08:08 Angelina MichevaSiteGround Team

        Hi Sean,
        Thanks for your comment. We also want to remind you that the GoGeek plan includes PCI compliance servers, one-click GIT integration and gives you more server power. With regard to regular prices, we always aim to provide value with our services and we constantly add new technologies and tools to improve the experience for our clients. Just last week we announced that Quic protocol is already running on our servers making websites load faster even with a slower internet connection.

  27. Reply March 30, 2019 / 15:52 Abby BuzonSiteGround Team

    Well, you guys just made me into a customer for life! SO HAPPY! Thanks for actually caring about customer satisfaction!

  28. Reply March 31, 2019 / 21:43 Craig MullinsSiteGround Team

    Idly love to see a bigger shared hosting plan is that in the works ?

    • Reply April 2, 2019 / 05:13 Angelina MichevaSiteGround Team

      Thanks for the suggestion we will consider it for any future upgrades.

  29. Reply April 1, 2019 / 07:30 rogerio ANDRADESiteGround Team

    All that upgrades is available to Woocommerce Hosting?

    • Reply April 1, 2019 / 08:31 Angelina MichevaSiteGround Team

      Hi Rogerio,

      The enhancements apply to all customers regardless of their hosting plan, so they are available for WooCommerce Hosting as well.

  30. Reply April 3, 2019 / 09:19 YolandaSiteGround Team

    Most excellent! I love the fact that you guys are always adding and improving our plans (I'm on the GrowBig) plan. I don't need to look anywhere else - as long as your team continues to seek out how to add value to what I am already paying for. I can only grow with your company, so I'm not leaving.

    • Reply April 4, 2019 / 00:32 Angelina MichevaSiteGround Team

      Hi Yolanda,
      Thank you for your support.

  31. Reply April 5, 2019 / 10:06 Rafal AlitojcSiteGround Team

    It is a very good and impressive news.

    I had been SiteGround's customer for over 2 years since June 2016. Then, I switched to another company because of quite high renewal prices. After 6-7 months spent with 4 other hosting providers, I decided to move my websites back to SiteGround.

    I'm glad that my blogs are hosted with SiteGround again.

    • Reply April 8, 2019 / 09:03 Angelina MichevaSiteGround Team

      Hi Rafal,

      We were really happy you are using our services again and your experience with us has made a difference.

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