Our Second European Datacenter is Now Live in London

london

Our first data center location in Amsterdam has been serving our European clients quite well over the last few years. However, our strategy to constantly enhance our service urged us to look for more datacenter locations throughout the continent. Each new location we add allows us to deliver better performance and localized service to a certain group of our clients.

We are happy to announce that as of this week all our shared and cloud hosting plans are also available from our new datacenter in London. London has come up as the second best datacenter location given its infrastructure and connectivity and we hope that clients who get a significant part of their traffic from the UK will experience an improvement of the overall performance of their websites.

Note: Currently, we do not offer dedicated servers in London, but they will be available at a later stage.

Marketing Project Manager

Kiril collaborates closely with development and design teams, bringing to life new products, features and improvements. Having grown up on the web, he can recognize a smooth user experience and strives for it in every project.

44 Comments

  1. Reply November 20, 2015 / 04:55 RyanSiteGround Team

    As a customer who has many clients in England, this is AWESOME news!

  2. Reply November 20, 2015 / 07:50 Mark BarnesSiteGround Team

    How do we move existing sites to the new datacentre?

    • Reply November 23, 2015 / 01:43 Kiril HristovSiteGround Team

      Hi Mark. In your SiteGround User Area, go to the Add Services tab. In the extras section you'll see - Move to other data center. Once you post a request, our tech team will handle the relocation of your data.

  3. Reply November 20, 2015 / 09:22 YoshSiteGround Team

    the next one in Spain please!

    • Reply December 1, 2015 / 17:03 EwanSiteGround Team

      +1 for Spain next!

      • December 2, 2015 / 06:05 Kiril HristovSiteGround Team

        Thanks for your suggestions πŸ™‚

  4. Reply November 20, 2015 / 16:20 DaveSiteGround Team

    We are based in Ireland (www.books.ie) and the London datacenter is a great plus for us. Went to go change our sever location but there is a charge. Maybe next year..

    • Reply January 5, 2016 / 22:00 Brian BestSiteGround Team

      It's only Β£20. I Moved everything from Amsterdam to London and the process was quick and pain free.

  5. Reply November 23, 2015 / 06:54 DaveSiteGround Team

    Wow, that's awesome! I was just thinking of hosting in London or Amsterdam (already have a cloud server in Chicago that I love), and there you guys go... adding London! Always on top of your game πŸ™‚

    What's the mix of networks you use for London vs. Amsterdam? Do you have an IP to test?

    Is the hardware used any newer?

    Honestly, while I love having the choice, I realize that the millisecond difference from UK to Amsterdam vs UK to London itself might not be that extreme, and Amsterdam has better privacy rules. That said, I love that you guys are in London itself and it's certainly worth testing out. In all of the years I've been online, I've never seen such an easy to use MANAGED host with a great, modern stack. Usually to use the new tech means you have to DIY, which I'd prefer to not to do. We're all lucky to have the choice, even though it may be a bit like splitting hairs ultimately. haha

    Thank you

    • Reply November 23, 2015 / 08:20 Kiril HristovSiteGround Team

      Hi Dave and Thanks so much for your kind words.

      You can test out the networks with these IPs:
      Amsterdam: 198.20.98.2
      London: 5.10.97.132

      Regarding the hardware used, it's exactly the same. Hope that helps!

  6. Reply November 23, 2015 / 12:58 FrazSiteGround Team

    Great news. If we relocate, will there be any downtime for emails and website for Cloud users with dedicated IPs?

    • Reply November 24, 2015 / 03:53 Kiril HristovSiteGround Team

      Hi Fraz. You shouldn't experience any downtime when relocating.

      If your domains are pointed to your dedicated IPs with A records, no DNS change will be required.

      Otherwise, if a DNS change is required, our tech team can do a redirect and propagation time should not be an issue.

      When requesting relocation, it posts a ticket. You can ask our tech team for more info there, but they should give it to you anyway.

  7. Reply November 24, 2015 / 13:29 GregSiteGround Team

    awesome. Any plans for France?

    • Reply November 30, 2015 / 08:37 Hristo PandjarovSiteGround Team

      Sorry for the late reply, hopefully we will have more data centers in Europe but I am afraid I cannot tell you any ETA or whether we will have one in France for sure.

  8. Reply November 29, 2015 / 16:30 andSiteGround Team

    do you have the same infrastructure as described here by you?
    https://www.siteground.com/blog/next-generation-container-based-shared-hosting/
    or is it something way slower?
    thank you

    • Reply November 30, 2015 / 02:03 Hristo PandjarovSiteGround Team

      Yes, the same technology is applied on all servers and it shouldn't be slower unless your ISP has worse connectivity to that data center.

      • December 30, 2015 / 18:11 KimSiteGround Team

        Hi Hristo

        I just testet Ping time from Denmark and as far as I can see London is about 30% slower here from Denmark then Amsterdam, can you confirm that ?

        //Kim

      • January 3, 2016 / 11:48 Hristo PandjarovSiteGround Team

        Not really. The ping and connection speeds greatly depend on many circumstances including your own ISP provider, the route to the datacenter, etc. Someone across your street may experience the connection to both data centers on the exactly oposite way.

  9. Reply December 7, 2015 / 15:39 JBSiteGround Team

    Good news. Additionally, are you able to advise which data center / provider and, whether "London" is marketing for somewhere in the UK?

    Thanks

    • Reply December 8, 2015 / 01:20 Daniel KanchevSiteGround Team

      The data center is in London and is owned by SoftLayer.

  10. Reply December 7, 2015 / 15:43 JamesSiteGround Team

    I just moved my hosting plans from Amsterdam to London. However I was told via LiveChat Support that London isn’t using SSDs yet. You have said the hardware is the same. Who is right? Does London use SSDs for shared hosting or not?

    • Reply December 8, 2015 / 01:41 Daniel KanchevSiteGround Team

      I've checked the case and I can confirm that the shared servers in London use SSDs. If you need more information please post a support ticket via our ticketing system.

  11. Reply December 7, 2015 / 18:40 nawapolSiteGround Team

    I love chat system of siteground because i have problem, siteground can support soon. Excellence. Thank you siteground team

  12. Reply December 8, 2015 / 11:50 JamesSiteGround Team

    Thank you Daniel.

    JB if you refer to The Register you can see an article about the data centre, which is located in Chessington. http://www.theregister.co.uk/2014/06/30/ibm_promises_mainframes_on_tap_softlayer_lands_on_london/

    It is stretching it a bit to call Chessington as London. However I can see there would be some strategic benefits from being located outside the city area with regard to security incidents.

    I host some of my other sites at a data centre in Kent called The Bunker and the non-city status is regarded as an asset.

    • Reply December 9, 2015 / 03:27 Kiril HristovSiteGround Team

      Hi James. It is common practice for data centers to be located at city outskirts. They are very large in size and require specific infrastructure in terms of network, power, security as you said yourself. Finding everything needed in a dense urban area would be difficult and unnecessary. Also, the latency difference between such a short distance is inconsiderable.

  13. Reply December 9, 2015 / 04:51 JamesSiteGround Team

    Kiril, I wasn’t criticising, just providing further information for JB.

    There are many data centres in Central London: Interxion, Volta, Telehouse, Telecity, etc.

    • Reply December 10, 2015 / 02:56 Kiril HristovSiteGround Team

      Didn't catch that. Thanks, James. πŸ™‚

  14. Reply March 1, 2016 / 11:13 JaySiteGround Team

    Does relocating mean we are going to be paying more? Like we now have to pay VAT on top of what we always pay? Especially as I'm not VAT registered?

    • Reply March 2, 2016 / 05:19 Kiril HristovSiteGround Team

      Hi Jay. Changing the data center used to host your site is not at all related to VAT charging.

      VAT is charged because EU tax law requires providers of electronic services to collect VAT from customers located in EU countries. So, if you as a customer are located in the UK, we are required by law to always charge you VAT. It makes no difference which one of our data centers you choose to use for your site.

      • March 5, 2016 / 14:55 SarahSiteGround Team

        No, this is not quite right. We UK customers have just been told that we will be charged VAT on top of our existing charges with immediate effect. That is apparently because we are being handed over to a UK subsidiary of SiteGround rather than the original, Panama registered company we signed up with. So if you're not registered for VAT - and that's almost every UK business with a turnover of less than Β£82,000 per year - your bill just went up by 20% without notice. Somebody didn't think this through.

      • March 7, 2016 / 02:32 Hristo PandjarovSiteGround Team

        EU tax law requires all providers of electronic services to collect VAT from customers located in EU countries. If you as a customer are located in the UK, we are required by law to charge you VAT. It does not matter where we are located as a provider.

  15. Reply March 1, 2016 / 11:53 Luca SabatoSiteGround Team

    Good to know, i think this is a very good news for me πŸ™‚ Thanks Siteground πŸ™‚

  16. Reply March 2, 2016 / 06:52 Barry KriteSiteGround Team

    Can one selectively choose which data centre is used for each domain on an account?

    • Reply March 2, 2016 / 08:41 Hristo PandjarovSiteGround Team

      Data center can be chosen per account during the sign-up process or you can order a relocation afterwards. However, if you have multiple domains in one account, they will all be palced in the same data center.

  17. Reply March 5, 2016 / 12:24 HowardSiteGround Team

    I don't know if this is related to the migration or not but suddenly neither me nor many other people who use my client side database front end can reach the mysql database held at Siteground via port 3306. In fact I can't remotely reach any of my databases at siteground any more on any account. I've opened a ticket and so far have been told it the fault of my own ISP ! (ignoring the facts that all the other users are with different ISPs and that I can still reach databases that are not hosted at Siteground.

    • Reply March 7, 2016 / 02:33 Hristo PandjarovSiteGround Team

      The issues you're experiencing aren't related to the changes we've made recently. Please, contact our support by posting a ticket in your Help Desk and my colleagues will assist you further.

  18. Reply March 18, 2016 / 18:39 AbdullahSiteGround Team

    Please add a server in Riyadh or Dubai to serve Middle East and North Africa

    They are many companies in GCC seeks a high end data center like Site Ground

    • Reply March 21, 2016 / 01:21 Hristo PandjarovSiteGround Team

      Thanks for the suggestion, we will consider it when we start planning our next data center.

  19. Reply June 30, 2016 / 05:18 Catalin RaduSiteGround Team

    I am in Romania. I want to buy GrowBig plan. Do you recommend Amsterdam or London as data center ? Witch would be best for my country ?

    • Reply July 1, 2016 / 02:03 Hristo PandjarovSiteGround Team

      Amsterdam should be better for you since it's closer phisically to Romania.

  20. Reply August 3, 2016 / 13:19 ZeeSiteGround Team

    I am in Dubai. Which datacenter is recommended for me? I want my website to be super fast.

    • Reply August 4, 2016 / 02:05 Hristo PandjarovSiteGround Team

      I think the Amsterdam datacenter should be the best choice for you.

  21. Reply August 11, 2016 / 07:53 AbdullahSiteGround Team

    Please add a date center in Saudi Arabia or Dubai to serve MENA region

    There is a high demand for hosting services

    • Reply August 15, 2016 / 01:31 Hristo PandjarovSiteGround Team

      Thanks for the insight on this, we will definitelly look into the possibility to add another datacenter in your region.

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