A new Malware Protection Service Now Available

We’re excited to announce our new service – HackAlert.  HackAlert is the latest malware detection and early warning system available out there, powered by our partner GlobalSign-one of the longest established Certification Authorities and specialists in SSL security.

Malware is developed and improved every day to compromise PCs and spread viruses, hijack computers or steal personal information.  One of the biggest fears of website owners is for their site to be infected with hidden malicious code and then used as a vehicle to distribute it to the website visitors.  Unless remedied quickly, an infected website will shortly be flagged or blacklisted by search engines like Google for hosting malicious content. When visiting a flagged website, its visitors and potential customers will see worrying warnings about the site potentially harming their computers.  In both cases, you can expect a steady drop in your website traffic, at the least.


HackAlert is a new, cloud-based service that identifies hidden zero-day malware and drive-by downloads in websites and online advertisements.  Its greatest strength lies in its early-warning function- it sends out an immediate warning to the website owner, before search engines blacklist the website.  This allows for an immediate remedy action to protect customers, their business reputation and revenues.

What’s even more, HackAlert  is delivered as a web service – SiteGround customers only need to activate it for the domain name of their choice – no need to install appliances or download any software.

Existing customers will be able to add HackAlert to their domain names on the link below by visiting their SiteGround Customer Area:

SiteGround Clients HackAlert Order

New clients can also take advantage of the new malware detection and early alert system by adding it to their new Hosting Account order:

Sign up for Web Hosting with HackAlert Malware Monitoring

Dima Peteva
Product Development – Marketing Department

Brand Creative Director

Dima is the Brand and Creative Director at SiteGround, where she started as one of our first team members way back in 2004. Since then, she has played a key role in different departments starting with Billing, Project Management, and Marketing. She’s witnessed the company grow from a handful of people to 500+ team members and more than 1.5 million domains hosted today. When she’s not leading the creative efforts at SiteGround, you can find her organizing the local CreativeMornings chapter or taking her one-year-old Vizsla dog on a long walk.


  1. Reply October 25, 2011 / 09:40 Avrohom GershonSiteGround Team

    Thanks for offering this valuable service.

  2. Reply October 26, 2011 / 01:08 SimonSiteGround Team

    I think it is fantastic that our Hosting Company is willing to offer free products to help increase security. I take off my kippah to you (j/k)!

  3. Reply October 26, 2011 / 02:05 WichaiSiteGround Team

    Two years ago my site on SG was hacked and I had to delete all files and upload them again. That wasn't easy!

    Since having The HackAlert Malware Monitoring upgraded on my site, I have stopped wringing my hands.

    Thank SG a great deal.

  4. Reply October 26, 2011 / 03:01 KathleenSiteGround Team

    Safe in arms of Siteground where all good hosting is to be found! Love your thoughtfullness 🙂 🙂

  5. Reply October 26, 2011 / 10:19 Joel EschenbachSiteGround Team

    WEBS(ites) built on SiteGround catch all the bugs, so you don't have to! Check out SiteGround's new HackAlert feature.

  6. Reply November 17, 2011 / 04:50 Andy VAN BELLESiteGround Team

    I've purchased HackAlert. (Wabsite was hacked)
    Do you need to configure something ?

    • Reply November 17, 2011 / 09:55 HristoSiteGround Team

      No, the plugin takes care of everything and is configured for maximum security by default 🙂

  7. Reply June 6, 2012 / 09:42 DonnieCam AmsterdamSiteGround Team


  8. Reply April 16, 2014 / 09:01 SiteGround: fast, secure WordPress hosting – OptimWiseSiteGround Team

    […] HackAlert service scans websites for malware daily, and immediately alerts you if it finds any. It’s […]

  9. Reply May 4, 2014 / 18:49 christineSiteGround Team

    Not only is this website I used to host with you expired, (christopherschindlerpianist.com) and I am no longer with Siteground, but I have continued to get notices that the site is clean when there is no site to be checking. I wonder if Hackalert is alert to anything, if it doesn't even detect a site that no longer exists and continues to send me notices that the site is clean.....

    • Reply May 8, 2014 / 03:46 MarinaSiteGround Team

      Hello Christine, it seems that the monitor cancellation failed for some reason. We have now disabled the monitor and you should not receive any more emails. We are sorry for the inconvenience. Just for information - the last status for your account was "domain cannot be found and resolved".

  10. Reply May 9, 2015 / 08:30 Sharon L.SiteGround Team

    I am considering purchasing the Start up web hosting plan soon, and would like to also include the Hack Alert. What is the price?

    • Reply May 11, 2015 / 04:36 Hristo PandjarovSiteGround Team


      Please, contact our sales team via the Live chat link on top of the site, my colleagues will happily answer all your questions regarding our pricing and will assist you with your purchase!

  11. Reply September 4, 2015 / 13:39 PeterSiteGround Team

    Does this actually fix malware? Or simply go "Hey you have malware"

    • Reply September 7, 2015 / 23:46 Hristo PandjarovSiteGround Team

      It's a notification service 🙂

  12. Reply October 15, 2015 / 15:10 daniel skentySiteGround Team

    If HackAlert detects malware, how will the malware be fixed. Is there any product available to by SG to fix malware

    • Reply October 19, 2015 / 00:50 Hristo PandjarovSiteGround Team

      You can get help from our partners from Sucuri to get your site cleaned 🙂

  13. Reply October 4, 2016 / 09:42 AvrilSiteGround Team

    Is Sucuri's help to remove malware free?

    • Reply October 5, 2016 / 01:54 Angelina MichevaSiteGround Team

      Sucuri offers professional services and we recommend them for their expertise in malware detection, cleanup and prevention and security protection. Their help is a paid service you can get more information about it when you go to Client Area -> Support section -> Website security (advanced technical services category for assistance).


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