Meet Our Top Customer Care Rep for February

For Ivaylo, our February Customer Rep of the Month, the most fulfilling part of his work is the happy feedback from clients after he’s helped them. He definitely received plenty of positive responses last month, which he ended with the remarkable 99.27% Happy Client Rating for over 1000 support chats! If that’s not fulfilling work, we don’t know what is.

Read More

Meet Our Top Customer Care Rep for January

We are excited to start our Customer Care of the Month series in 2019 with an updated format. It allows us to add broader answers of our teammates. The winner this month is Veronika - one of our most cheerful colleagues. She joined the team less than a year ago but she already managed to achieve the amazing 99,73% Happy Clients Rating. In our talk, Veronika shares her thoughts on what it is like to be a Customer Care representative, what did she wish people knew about her work, and one useful must-have tool she recommends to WordPress users. Find out more in the interview!
Read More

Our Top Technical Support Rep in December

At the end of 2018, we are excited to introduce to you one of our devoted Tech Support team members. Nikolay is extremely hardworking, and he truly enjoys helping users solve their hosting issues. He is a top performer in December with the amazing 99.18% happy clients rating.
Read More

Our Top Customer Care Rep in November

When Vesela first joined the SiteGround team, she was a bit nervous, but less than 2 years later, she has become a support superstar. Vesela is a friendly and much-loved member of our team. She even has an interesting idea for a movie, featuring her teammates. Find out more about her and how she plans to name her movie in the interview below. 🙂
Read More

Our Top Customer Care Rep in October

Meet Martin, a top performer in October with the amazing 98.83% customer satisfaction ratings. He is a Bachelor in Psychology so it’s no wonder he always manages to make great conversations, but above all - be helpful! Read more about Martin in the interview below.
Read More

Introducing the SiteGround WordPress Ambassadors

At SiteGround, we love WordPress and one of the ways we contribute to this Open Source initiative is by attending, organising, and sponsoring WordPress events around the world. Now, we’re proud to announce one more way we’re supporting the community: SiteGround WordPress Ambassadors!

Read More

Our Top Technical Support Rep in September

Congratulations to our September Top Technical Support Representative, Todor. He is a professional with outstanding technical and client service skills, which combined with his passion for technologies, got him 100% happy clients rating. Find out more about him in the interview below.
Read More

Our Top Customer Care Rep in August


The Customer Care Rep for August is Nikolay, who also managed to score the highest number of chats - 1163! Nikolay is knowledgeable, hardworking, and has a great sense of humor which makes him a pleasure to talk and work with. Learn more about his passions, favorite books, and what surprised him when he first started at SiteGround in the interview below.
Read More