Meet our very special customers – a new blog series

I work for SiteGround since the company was founded and I still remember well these hard and romantic times in the beginning, when each of us knew the name and the website of almost all our customers. Now, seven years and thousands of customers later, as a head of the Marketing Department I seldom have the chance to get to know in such details anyone using our services. However, at the end of the last year I got a new opportunity to learn more about some of our most outstanding clients. We had an initiative to find the most loyal customers and to surprise them with custom made t-shirts and with a blog post with an interview with each of them.  So this is the start of a series that will present:

Customers who have built many websites and host them all with us

There were many people in this category and the person we will be happy to start with, is Michel Smekens, the SEO of a web design bureau in Belgium: webnology.be, who has chosen to host their customers with us. He will tell us more about his work and his reasons to be with SiteGround in his featured interview. Read More

Thank you for thanking SiteGround!

On behalf of the whole SiteGround team we would like to say a big "Thank you!" to all customers, who took part in our Thanksgiving initiative! The true stories you shared on your websites about your SiteGround experience were absolutely amazing, sincere and inspired. It is great to see that our team and service are appreciated for the things we believe are important and put special effort on. So it is our turn to say:

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And the Happy Halloween winner is…

Halloween winnersFirst of all, let me thank all of the people that have participated in our Halloween Social Media Challenge! We have been waved away by the huge number of positive and original comments you left in our blog, our FaceBook page, Twitter and YouTube. The total number of the posts we received in one week is itself astounding – 1118, but what really makes all of the SiteGrounders feel that their work is worthwhile, is the fact that so many people took this initiative as a chance to share some great personal experience with our company. So, thank you once again for being not just customers, but for being part of the sharing and positive community we try to build within and around our company. And here are the winners...

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Two Lucky Winners Got 3 Years FREE Hosting from SiteGround Thanksgiving Promo

Thanksgiving AwardAs some of you may already know, last month we announced that we will be giving two awards of 3 FREE years of hosting to two of our clients for Thanksgiving.  What our clients had to do in order to get a chance to win was to simply take advantage of our Thanksgiving discount for new hosting accounts or share our Thanksgiving promo offer with their friends.  We’re very happy to announce that the promotion had great success and we thank all of our clients for participating and sharing the spirit of Thanksgiving with us!

We’re also very happy to announce the two lucky winners.  The first person to win 3 Years FREE Hosting is Adam Diminic. Smartly enough, he signed up for our Thanksgiving promo and got 1 year hosting for the price of 1 month for his website imagetreehouse.net.  His name was drawn among all others who participated in the promotion and we wish him to keep being this lucky in the year ahead!

The second award of 3 Years FREE Hosting was well-earned by our client John Hart. We're very proud to award this special prize to him, as he did a great job recommending our services to as many friends as he could and loyally respecting all rules of the referral promo. The award has already been added to his website acumengaming.com and we wish him good luck with developing his gaming network!

Congratulations to both our winners – we hope they will be sharing many more holidays with us in the future! As for the rest of our clients – we’re happy to let you know that the Holiday season at SiteGround is just getting started. Big surprises are coming up for our existing clients, so stay tuned to make sure everyone gets their Holiday presents from SiteGround!

Dima Peteva
Product Development - Marketing Department

More Than a Customer

Essential part of the hosting service is the communication with clients. It allows us to meet interesting people, to discuss and solve problems together. That is how we become closer with some of the people and they join our large community - forum, facebook group, twitter followers...

In this article we introduce to you one of the most active and helpful members of our community - Alin. He is extraordinary in many ways - smart, helpful, good-natured, honest and always eager to reach the bottom of the problem. You should know his life has not been easy, the least said. He is diagnosed with Quadriplegic Spastic Cerebral Palsy and has gone through the worst in life: read Alin's story here. He has been kind enough to answer a few questions for our blog:

Alin, http://alinssite.info/

SiteGround: Please, introduce yourself and tell us something about you.

Alin: Hi Siteground customers and Siteground prospectives. My name is Alin S, I run http://alinssite.info and http://disabledplanet.net one is a WordPress-based blog and the other is a phpBB3 forum for people with disabilities. I use the blog to help people learn more about me and stay in the loop. I also get donations to help me pay for medical equipment and people also buy DVDs of my speeches.

SG: What is Internet for you and what do you want to accomplish with your site?

A: The internet for me is one of my very few only connections to the outside world and Siteground helps me get myself out there so I am not forced to go find people to connect with, people find my site and or my forum and connect and start talking to me and my friends and other members. It's great because with how limited my mobility is and how bad my pain is i only go out when its necessary. Most of my "fun" takes place online or at home with people visiting.

SG: Which is your favorite Content Management System?

A: My favorite CMS (Content Management System) is WordPress since it features SO many plugins and can be used for ANYTHING. When you say WordPress you think blogs, newspapers, and other "press" related things. NOT AT ALL! WordPress can become a full fledged E-Commerce system, It can be a photo gallery system, pretty much just about anything that its 50,000+ Plugins allow it to do! And best of all if you know code, it's all open source so feel free to dig in! (But make sure to back it up first, I've broken my installation doing things like that!)

SG: What are you looking for in a web hosting company?

A: When I think web hosting I look for a clean cut leader of companies, not some company that offers the cheapest hosting package on a bunch of cloud servers, no I want a company that knows their servers, has data center technicians always ready, has 24 hour support that turns around with an answer within 10 minutes or less! I also expect a company to be generous to its customers and not cold and stingy and that is exactly what Siteground is.

SG: You are an active member in our forum and communicate often with our support. Would you like to share your experience.

A: Siteground staff also partake in the Siteground forum which is a great place to chat with support professionals about non critical issues or things like "My wordpress does not look right how do I format X header to fit with this type of footer" or "What plugin would I use in Joomla to produce a cool effect of snow on my site?". Tell them it's verbatim from my head and that its their problem to edit it LOL!

We hope you have enjoyed Alin. You might want to check his Donations-Gifts page and show him your support for what he does.