At first glance our top customer care representative for April seems just like any other guy – he doesn’t kick off his day with anything special. Once you start to get to know him, however, you’ll see he’s just humble like that. Kamen got your top ratings this month and he wouldn’t even brag about it – maybe that’s because he’s already served nearly 25 000 clients at SiteGround, so he’s not easily impressed. Or maybe just because he’s a genuinely great guy who happens to love what he does – find out for yourself.
Our Top Customer Care Rep for February, Ervin, is no stranger - he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception - his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.
This year we’re starting a new series featuring our Top Customer Care reps every month! So far we’ve been sharing those on our social media accounts only, but we decided to turn it into an official new category on the blog and even expand it with some insights on the people themselves to reveal a bit about who they are not just in the office. SiteGround has always been about our people, so we hope you like it!
It's been a crazy 2013 and what better way to sum up such year than a crazier infographic! Check out how we at SiteGround will remember this year and what were the highlights for us!
In 2012 we started the SiteGround How Cool Is That challenge to help our clients learn about the cool technologies that only we provide. Every week of the challenge we posted a new infographic explaining one of our unique features. In the final stage of the competition, our clients were invited to vote for the coolest technology by sharing their feedback in a comment. Our unique security technology gathered most of the votes and was chosen as the coolest Siteground feature among all others. Read the comments to see the feedback from the clients who voted for it or check a short infographic on how it works.