Few months ago our data center partner SingleHop has successfully completed their newest and most advanced facility in Chicago. With all the innovations introduced on the spot, we were excited by the great opportunity it gives us to further improve our hosting service. To make this happen we will transfer to it all our US-based accounts during the next few months. The new location is above the best industry standards and will encompass the currently used one with:
If you are a Magento GO customer you have probably already heard of the upcoming shutdown of the service. We have had quite a few existing and prospective customers ask about the options they have if they are to continue using Magento by switching to Magento Community Edition, so we decided it would be a good idea to put it down in writing so that more people can consider the various opportunities.
If you have gone through the anguish of having your personal information exposed to theft and abuse, you probably already realize that even the best password is not always enough to protect your data against unauthorized access. There are many ways how you can find yourself exposed: lost/stolen electronic devices, electronic fraud (phishing, scam, etc.), and hacking of popular service providers have all become widespread. Read More
It is very stressful to receive a call while on a vacation by a customer, asking if you have any idea why his site is down. It is even more unpleasant to realize that the reason is something so simple, as a failed renewal, or something else, that you could have easily prevented, if you knew about it on time. To minimize the chance for such situations we have launched a brand new SMS notification system.
When we launched our new affiliate program almost 2 years ago we aimed to increase the number of people who recommend us by providing very competitive payout terms. However, we did not want to diminish the importance of our service quality and our goal was to keep it the number one reason for people to endorse us. The ever growing numbers of affiliate sales over the last 2 years showed that we were on the right track in attracting more affiliates, but we were not so sure about their motivation to join the program and recommend us. That, combined with our wish to gather more information about who our affiliates are, how they rate the different aspects of the program, and what we can do to make things better for them, made us conduct a survey among our affiliates and the results are summarized below. Read More