Web Craft Masters: From Tech Businesses to Bootstrapping Happiness

Today, we are excited to share with you the next interview in our series, featuring David Henzel, ex-MaxCDN, and current entrepreneur consultant. He is one of those rare people who are not afraid of making big changes in their lives. With a huge entrepreneurial flair, he co-founded the popular tech company MaxCDN, moved from Europe to the US to develop and grow his business and after selling it in 2016, decided to make another significant move - to settle in Bodrum and start a radically new project.

At Managing Happiness David teaches entrepreneurs to apply business practices to their personal life. He also hosts an amazing podcast, recently featuring SiteGround's own CEO Tenko Nikolov. Read our interview for David’s tips on how to live and do business with more meaning.

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Our Top Customer Care Rep in January


The Customer Care Representative of the Month title for January deservedly goes to Antonio who is one of the most enthusiastic people on our team. With his positive and supportive attitude, he managed to help over 6000 customers and get close to 100% top ratings from them in the last couple of months alone! Here are some of his tips and insights into what makes his work so special.

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1,000,000 Domains and 97% Satisfaction

Last year we reached a new, important and very exciting milestone! Over 1,000,000 domains are now hosted by SiteGround. With the big breakthrough though, comes big responsibility. So many talented people have entrusted their websites with us and we wanted to make sure that we continue to meet and exceed the expectations to every single one of you. To do that, in our annual client satisfaction survey, we've asked you how we did last year and what is it that you wanted us to improve. And here is the valuable feedback we received from you.

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Our 2017: An Amazing Year of Growth & Wins

2017 was a wild year of tremendous growth for us. We expanded our team with 115 new talented members, we went local in Italy and even added Australia to our remote team map. And all the while we are proud to have nurtured the amazing team spirit that makes SiteGround what it is! We raised the bar on our customer service even higher and added new powerful solutions for more speed and security of your websites. But the biggest appreciation, again, came from you - our clients, who rated our services with 97% satisfaction rate in our latest annual survey!

To express our gratitude, we hand-crafted a couple of exclusive, wooden tabletop calendars which we will give away to 50 of you who share our year in review. See our highlights of the year below, share them and enter for a chance to win some free SiteGround swag. Here is to one more year of new challenges and wins!

See our Year in review & enter for a chance to win some prizes!

Our Top Customer Care Rep in December


Even though Nikol joined SiteGround only several months ago, she is already our Top Customer Care Representative for December. She got her competitive spirit and problem-solving personality from water polo, and her creativity from her passion for writing. Read more about Nikol’s interests and her favorite customer case in the interview below.
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Our Top Customer Care Rep in November


As a huge fan of extreme sports, Radostin never misses a chance to go skiing, snowboarding or even bungee jumping. He puts the same passion and dedication in his work, which led him to the top of this month’s Customer Care Representative of the Month ranking. Read more about Radostin and his interesting hobbies in this interview!
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Our Top Customer Care Rep in October


Yoana is a proof that artistic talent and technical skills can go perfectly together. When she is not helping customers with their websites, she moves to the world of magic. Writing short fantasy stories is her passion, inspired by all the fantasy books, shows and magic places she’s encountered. If there is anything she can’t express in words, she tells it in the language of dance. Find out more about Yoana in her interview!

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Our Top Technical Support Rep in September


Maria can solve your website conundrums with the same ease that she can cook one of her cherry-picked recipes. It’s all a piece of cake. She likes a good dose of thriller and crime in her life, which she thankfully finds only in her favorite books and shows. Find out more about her!

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