For Ivaylo, our February Customer Rep of the Month, the most fulfilling part of his work is the happy feedback from clients after he’s helped them. He definitely received plenty of positive responses last month, which he ended with the remarkable 99.27% Happy Client Rating for over 1000 support chats! If that’s not fulfilling work, we don’t know what is.Read More
In 2018, Spain was the second most active country for local WordCamps, bested only by the US. Taking into consideration the population of the two countries, Spain actually had almost twice as many events per capita last year. When SiteGround launched its Spanish operations in 2015, there were only 3 WordCamps in Spain, including WCEU, and 9 meetup groups with 10,017 members in total (according to WordCamp Central registration). Fast forward to 2018 and we count 10 local WordCamps and 52 meetup groups with 24,862 members. This is an amazing 150% increase in membership and over triple the number of events!
So what’s the story behind this incredible growth? Of course it all starts with the quality of the WordPress platform itself and the fact that its adoptions rates are globally on the rise. However, from where we stand we see three additional factors that have influenced the local Spanish growth and we are proud of SiteGround’s role in all of them. By sharing our insider’s take on this development, we hope to help other local WordPress communities accelerate their growth too.Read More
We are excited to start our Customer Care of the Month series in 2019 with an updated format. It allows us to add broader answers of our teammates. The winner this month is Veronika - one of our most cheerful colleagues. She joined the team less than a year ago but she already managed to achieve the amazing 99,73% Happy Clients Rating. In our talk, Veronika shares her thoughts on what it is like to be a Customer Care representative, what did she wish people knew about her work, and one useful must-have tool she recommends to WordPress users. Find out more in the interview!
This year was quite busy and eventful for us at SiteGround. We worked hard on multiple projects that extend and improve the tools we offer, enhance the performance of all websites on our platform, and block millions of security threats daily so that they never reach your sites. It’s been a remarkable year, but what matters most for us is what difference did it all make for you. Judging by the outstanding 98% client satisfaction in our end-of-year survey, our efforts did not go unnoticed. Here are some of our highlights of the things we launched that helped us get your high mark.
One of the great things about our multiple-PHP server setup is that it allows us to provide the latest PHP versions safely to anyone who wants it, even before their official stable release. As a perfect example, we've added the new PHP 7.3 to the list of available PHP branches you can use on your SiteGround account. Right now, we support PHP 7.3 RC3, which will be replaced by the final version once it’s released (expected in Dec 2018). So if you write your website code, you can start testing it for the upcoming changes.
For the last few years, the trend of moving towards encrypted browsing through HTTPS has been one of the most important developments on the Internet. With the free SSL certificates by Let’s Encrypt and Google openly promoting HTTPS protocol over the more widespread, but unsecure HTTP one, more and more sites have started to use SSL certificates.
We, at SiteGround, are very excited to announce that two recent developments in this area - TLS 1.3 and OCSP Stapling, which will make HTTPS sites faster, are already available on all our servers. Read below to learn how people using SSL will benefit from these innovations.
When troubleshooting a slow website, there are a few helpful metrics to determine the causes and solutions. One of those metrics is the Time To First Byte (TTFB), a measurement used by all site performance benchmarking tools. It’s an important metric to measure how fast your website starts loading in a specific location or with a particular combination of settings. Understanding TTFB can help you get a better grasp of how website speed works, what’s slowing down your site, and how to fix it.
You can build just about anything using WordPress. With thousands of themes and plugins, anyone can access the features and functionalities they need to achieve their goals. But for a person just starting out, all the options can be overwhelming. Rather than be a source of inspiration, the choices can become a blocker to launching that brand new site.
To solve this problem, we've developed a WordPress Starter plugin that takes the confusion out of building a new WordPress site. Our plugin walks you through a curated number of themes and the most common site features so you can choose exactly what you need and launch your website more quickly.