When troubleshooting a slow website, there are a few helpful metrics to determine the causes and solutions. One of those metrics is the Time To First Byte (TTFB), a measurement used by all site performance benchmarking tools. It’s an important metric to measure how fast your website starts loading in a specific location or with a particular combination of settings. Understanding TTFB can help you get a better grasp of how website speed works, what’s slowing down your site, and how to fix it.
You can build just about anything using WordPress. With thousands of themes and plugins, anyone can access the features and functionalities they need to achieve their goals. But for a person just starting out, all the options can be overwhelming. Rather than be a source of inspiration, the choices can become a blocker to launching that brand new site.
To solve this problem, we've developed a WordPress Starter plugin that takes the confusion out of building a new WordPress site. Our plugin walks you through a curated number of themes and the most common site features so you can choose exactly what you need and launch your website more quickly.
The Customer Care Rep for August is Nikolay, who also managed to score the highest number of chats - 1163! Nikolay is knowledgeable, hardworking, and has a great sense of humor which makes him a pleasure to talk and work with. Learn more about his passions, favorite books, and what surprised him when he first started at SiteGround in the interview below.
With the recent World Cup finals, we couldn’t be happier that namely Steliyan is our Top Customer Care representative for July. Before joining the SiteGround team, Steliyan played professional football for most of his life. See what helped him get close to 99% client satisfaction rate this month and what useful tools he recommends to website owners. 🙂
Some noteworthy changes are coming for all WordPress users, including our customers. In the next months, WordPress will release a new publishing experience that will change the way you create posts and pages. Gutenberg is the code name for this new editor and with it, website owners can expect a new set of tools for content creation.
To help you prepare, we’ve outlined some of the changes to expect with Gutenberg and how you can test it before the official release. Our goal is to make this change as smooth as possible for all SiteGround customers.
Many site owners settle for less-than-ideal server performance and security just to avoid the hassle of migrating their website. Luckily at SiteGround, we’ve made it easier than ever to transfer your WordPress website to us. How did we do it? With a WordPress plugin! By installing our new SiteGround Migrator plugin on your WordPress site, you can move your installation to us with a few clicks.
Since joining SiteGround in 2014, Dessy has become a highly valued member of our team, thanks to her compassionate and supportive attitude. Three years ago, she was awarded Customer Care Representative of the Year, and it’s obvious that Dessy continues to rock her title since she got exceptional all-round 5-star ratings this month! Apart from being excellent at her work, Dessy is an awesome mom and a vegetarian for 23 years now! Learn more interesting facts about Dessy, along with some great tips for website owners below.
Meet Dobromir, our top Customer Care rep for May. Hardworking, reliable and always gets to the bottom of client issues. No wonder in May, 99% of clients he helped were happy with his support (our average is 97%). He is that good, one client invited him to visit them in their hometown so they could thank him in person.