The standard web hosting affiliate market was a place we had been reluctant to go to. It somehow seemed wrong to us to pay more than a whole year of income for a sale generated by someone, who chooses which hosting services to recommend not based on personal experience but only based on the commission rates offered. And now here we are: launching a new affiliate program that is extremely competitive with commission rates among the highest and withhold periods among the shortest in the industry (see affiliate program comparisson PDF).
Only few days after we moved to the new office we were happy to welcome our first very special guest: Brian Teeman. He is one of the Joomla founders and an amazingly interesting person to listen and talk to. He spent two days with the SiteGround team sharing with us his love for Joomla, his viewpoint what a good customer service is and his great sense of humor. It is just impossible to tell you everything we learned from him during the multiple sessions he held for our team in a single blog post, but I just need to share few of the things my fellow SiteGrounders pointed out as memorable:
“Hey Lily, we've moved to Singapore!” I got this message few days ago on FaceBook from one of my college mates, who had just left Washington DC for a fresh start in Asia. Knowing what we were working on the last few weeks, I was tempted to answer: “We are already there too!”. I just imagined how she would read my reply several times, trying to figure out what was going on, knowing me as a person, who had never considered a relocation. The truth is that I haven't packed for a new home, as I really love mine. However, SiteGround has added a new data center location and we now have servers in Singapore too!
We are happy to announce the launch of our first server location outside the USA. We would soon be welcoming our first accounts in Europe and this is the beginning of a bigger geographical expansion that will address the needs of our customers outside the USA.
We aim to address better the needs of the thousands of international customers we host.
Although till now we have operated only servers based in the USA, our hosting services have always been used by many people outside the States. Part of these people choose our service because they operate websites that target mainly US customers, so having such a site hosted on a US server made perfect sense, as it would be faster and easily available for its visitors.
Meet Megan Valentine: “In SiteGround things get fixed in 10 minutes instead of taking 5 phone calls over 3 days!”
Megan is one of the people we often see mentioning SiteGround in Twitter. That is how she got this "word of mouth hero" t-shirt 🙂 She is a professional web designer with substantial experience with Joomla and we thank her for all the good feelings she has shared. Read More