Our Top Support Rep in February is Nikolay Hadzhiyski. He is one of those people who constantly strive to push their limits and can’t stay content for long with current achievements. He finds inspiration in music and likes to recharge his batteries on the snowboard. If you happen to see a snowboarder listening to Elvis Presley, that could easily be him! Here is what he shared with us.
Тhe SiteGround Customer Care Rep who scored the highest customer satisfaction rating during the past month is Tervel Kutzev. At work he is organized and responsible, and when you get to know him personally, you will also spot the signs of a creative soul. Find out what his passion is in his interview!
At the end of 2016 we ran our traditional client survey to take a snapshot of the current profile of our users and to measure their satisfaction levels with our service. When we received the first results we were quite excited, but at the same time we opened them with little fear. After all, we doubled our client base in 2016 and we were eager to see if we have managed to keep the high satisfaction rates of the previous years.
This month our Top Customer Care Rep Vladislav Radevski is a guy with a real sporting spirit. He loves a good soccer game not only on TV, but as an active player, too. Like a true sports winner, he always strives for a better performance and never rests on his laurels. Read on!
Leonid is part of our Tech Support team and is one of the people for whom SiteGround is not just a job, but a passion. He has always been genuinely interested in web technologies, performance optimizations and recent developments in the different CMSs. He is also one of the SiteGround winter sport lovers, who have already prepared their gear and are eagerly waiting for the snow! Check out his full interview.
This month our top Customer Care Representative is Pavlin Iliev. When he started working at SiteGround at the beginning of this year, he was the youngest addition to our growing family. Full of youthful vigor and ambition, just a few months later he succeeded to rise to the top! As a huge fan of strategy video games, he definitely knows how to follow a good strategy on the job. When he is not gaming, he likes to chill out with heavy metal music. Check out his full interview!
Our Top Technical Support Rep, with the highest customer satisfaction rating in the past month, is Daniela Ivanova. She is a Level 1 Technical Support Agent, who takes care of the customer support tickets reported through our User Area. To be in top shape to handle tough technical cases, she keeps on her nightstand books about Linux and web programming, along with Harry Potter. Check out her full interview.
This month our Top Customer Care award goes to Nayden Naydenov. If you’ve spoken with him, you must have noticed that he is a really friendly soul and his knowledge and calmness allows him to explain even complicated stuff in simple language. Work aside, Nayden is a die-hard gamer who also takes interest in politics and always keeps up to date on the latest social media trends.