2016 marked another great year for us – our 12th in the hosting business. We kept growing our team, became a distributed company, upgraded our platform for even more security and stability and did a bunch of other great things! We gathered it all in our annual recap to share our moments of hard work, achievement and joy with all of you. Join us in celebrating our milestones of 2016!
Almost a year after our first hiring campaign, it was time to launch a new one tailored specifically to the needs of our Customer Care teams. What prompted the direction of the new campaign was largely the current IT services landscape in Bulgaria and our stand against the commoditization of workforce in local outsourcing centers. But here’s the whole story.
“Everyone is creative. Everyone is welcome.” This is part of the manifesto of CreativeMornings–a global monthly breakfast lecture series for the creative community. Their motto in the spirit of our Community Series is just part of the reason why we love and support our local CM chapter. It is also what inspired our joint #CMCreativeTravels campaign that will take one person from our community to a CreativeMornings event of their choice anywhere in the world. But first, a little background.
Last year, after a massive growth in the number of SiteGround employees, we held several separate team building events instead of one mega gathering. You may have heard all about our fancy beachside customer care and tech team buildings. But what you missed was an almost business-like meetup of our Marketing, Dev and Creative teams, where we brainstormed ideas about the perfect format of the next SiteGround team gathering. Not surprisingly - brainstorming doesn’t sound as exciting as jumping off a yacht, does it? One year later, however, now that we saw the idea born there come to life, there is not a single doubt that it was worth every splash we missed.
With our recent growth in people and offices abroad, we realized more than ever that our involvement in local communities and culture plays a crucial part in shaping both our personal and professional lives and invariably translates into our work. That’s why we made it a point to try to give back to the community however we can.
Lately we’ve been involved in supporting several interesting local projects, communities and causes that help us feel a more productive part of our environment and hopefully, make it better. We thought we’d tell you about them bit by bit with the hope that we can inspire you to find that local initiative that sparks your enthusiasm and gets you to do something - whether it’s cleaning the park, volunteering for a cause or a local festival or organizing a morning run group - we promise, it’s worth it. Today we start our Community series with our most recent initiative - supporting a live music concert in the city where our headquarters are located.
Four years ago we stumbled on the following somewhere on the web: “Offscreen - a print-only magazine about the people behind the internet and technology.” Naturally, our first thought was “Why make a print magazine for people who spend most of their time online?” It certainly piqued our curiosity, and that’s how we came to order our first issue of Offscreen. It was also issue No1 – a brand new magazine. Today, we happily received Issue No14 at the SiteGround office.
At first glance our top customer care representative for April seems just like any other guy – he doesn’t kick off his day with anything special. Once you start to get to know him, however, you’ll see he’s just humble like that. Kamen got your top ratings this month and he wouldn’t even brag about it – maybe that’s because he’s already served nearly 25 000 clients at SiteGround, so he’s not easily impressed. Or maybe just because he’s a genuinely great guy who happens to love what he does – find out for yourself.
Our Top Customer Care Rep for February, Ervin, is no stranger - he was one of the stars in our recent Recruiting Campaign, your top rep for November last year and our Newbie of the Year 2015! This month is no exception - his ratings are even higher! In his free time Ervin practices the Chinese martial art of Wing Chun. What this has to do with his success in helping SiteGround clients? Read on.