If you were to ask an IT expert about networking, they might ask what's your IP address? Jokes aside, working in tech often means interacting with people behind a computer screen, which makes in-real-life meetings that much more special. As the WordPress Community Manager at SiteGround, it's my job to attend events around that world and to take some of that online connectivity and apply it to offline community building.
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Recently we had the pleasure of hosting a webinar with Alain Schlesser, the lead developer of the WP-CLI project, the command line interface for WordPress. Nearly 1300 people attended and we had a blast fielding questions and seeing our clients engage with us live. Even if you have missed the live stream, it is not too late to learn how to do some of the most popular things with WP-CLI, like automating backups, troubleshooting website errors, performing a search & replace in your database, cleaning up spam comments, resetting your passwords, and more. All you have to do is watch the webinar video below.
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Valentina is one of the newest members of our Customer Care Team. She joined SiteGround just five months ago, but she already proved herself a quick learner. It's pretty much clear Valentina rocks at her new position, as she managed to achieve the amazing 99.7% Happy Clients Rating and almost 600 excellent rated chats this month! Learn more about her in the interview!
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Becoming fluent in 10 languages is one of Maria’s goals by 2030. We have no doubt she’ll manage to achieve it as she has proven to be committed and extremely hardworking. That’s what has helped her become our Top Customer Care Representative for May with 99.5% Client Satisfaction Rate. Find out more about Maria in her interview!
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Our customers use SiteGround to host a wide variety of projects, but some of our favorites are non-profit websites that use the internet to make the world a better place. That’s why we’re proud to support events like do_actions, annual hackathons held in cities around the world where participants from the WordPress community come together to build websites for local organiзations. On May 25, it’s Caceres’ turn to hold their do_action and we’re pleased to attend and sponsor.
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Working in the IT industry was a dream for our colleague Dimo for some time before joining SiteGround. Even though he didn’t have high hopes for this, he is now a valued member of the SiteGround Tech Support team that is responsible for solving the most complicated hosting issues. This month, Dimo achieved 100% Client Satisfaction Rate, thanks to his supportive attitude and attention to detail.
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When it comes to running a business online, you have a lot more to think about than just your website. Sure, you have to be concerned with ongoing maintenance, including proactive protection like daily backups and site security. But you also have to keep up with client orders and support, invoicing contractors, and keeping paperwork up to date. Your website may be the hub for your business, but there's more that needs to be done besides keeping it updated. This takes time, and can quickly become overwhelming. We're going to briefly cover a few things that you can try to save some time while managing your online business.
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Did you know you can increase your online traffic by tapping into your offline network? In-person relationship building can have a tremendous impact on your ability to reach people online. Even introverts can find a way to connect with a community and increase visibility and number of visits to their site. Here are four tried and true methods, from easiest to hardest:
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