We could not have wrapped up last year without collecting feedback from our customers via the traditional client satisfaction survey. We want to thank all of you who took the time to fill it out and answer our questions. The results once again managed to exceed our expectations. We already knew that 2014 was a record year for us in terms of number of new customers added, however with growth at such fast rate it can be challenging to maintain service quality. That is why we were very excited to see that not only the number of the customers has increased, but we managed to keep, and even improve, the amazing satisfaction levels from the previous years. Below I will share a summary of the findings from the 2014 survey responses.
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When SiteGround was chosen by OSM to be the official hosting provider for Joomla.com – the new free website service by Joomla, we were really excited. We knew that creating an infrastructure that needs to host hundreds of thousands of sites will not be an easy task. This was a huge and complicated project, but our passion for complex technical challenges was what made us participate in the RFP in the first place. Of course, we were additionally motivated by our love for Joomla and by our previous long-year experience of hosting thousands of Joomla sites on our own servers. Many people from SiteGround and from the Joomla! community have done some amazing job on the different aspects of this new service like creating the website, designing the templates and developing the extensions. However, in this blog post I will concentrate especially on the technical challenges that our DevOps team encountered while designing, developing and implementing the hosting platform for Joomla.com.
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The Affiliate Summit West was the second Affiliate Summit where SiteGround exhibited and the first event I ever attended as an Affiliate Manager at SiteGround. It is really the biggest conference on affiliate marketing, gathering more than 6000 online marketers in Las Vegas for 3 days of education, networking, and a lot of fun.
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Last year our team worked very hard on developing a new cloud platform based on Linux containers. We saw a great potential in this technology, as it was much more efficient, faster and easily scalable than the traditional virtualization methods. Today, we are happy to announce the official launch of this technology for the SiteGround cloud accounts.
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Few months ago WordSesh organizers contacted us asking if we would host their online conference. Needless to say, we got quite excited to help this great WordPress event happen. The project was very interesting from a technical point of view too, as we needed to ensure that thousands of visitors will be able to follow the free live stream for 24 hours without any downtime or other technical issue.
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